Lucy Cartlidge

Fee Earner

Accepting new clients via ReviewSolicitors

As a fee earner, I pride myself on my excellent client care. My main aim is to ensure that tenants are living in secure, safe, habitable homes by enforcing their landlords’ legal obligations. I take a robust approach against social landlords in either housing disrepair matters or matters where a breach of contract has occurred. I ensure the best for our clients, holding social landlords’ accountable, protecting vulnerable people from health risks, financial loss, and unfair treatment, while ensuring their rights are respected and upheld under the law. I will ensure that works are completed within the tenant’s property, and that they are adequately compensated for the time that has been spent living in poor conditions through no fault of their own. I have over 3 years litigation experience in breach of contract claims, and over 4 years’ experience in working on housing disrepair claims. I have experience in both defending housing disrepair claims and making them. I have a vast knowledge of how social landlords typically approach these matters and I can use this to my advantage. I am responsible for tenants from the outset of these claims, I can conduct litigated matters smoothly, whether that is in-house or with the assistance of Counsel and have previously attended trial in Leeds County Court. I graduated in Law at University of Liverpool in 2021 and I am set to undertake the LPC starting in September 2026, with a view to being enrolled as a solicitor.

  • Regulated by: The Solicitors Regulation Authority

  • Regulator ID:

  • Based in Liverpool, Merseyside

Accepting new clients via ReviewSolicitors

As a fee earner, I pride myself on my excellent client care. My main aim is to ensure that tenants are living in secure, safe, habitable homes by enforcing their landlords’ legal obligations. I take a robust approach against social landlords in either housing disrepair matters or matters where a breach of contract has occurred. I ensure the best for our clients, holding social landlords’ accountable, protecting vulnerable people from health risks, financial loss, and unfair treatment, while ensuring their rights are respected and upheld under the law. I will ensure that works are completed within the tenant’s property, and that they are adequately compensated for the time that has been spent living in poor conditions through no fault of their own. I have over 3 years litigation experience in breach of contract claims, and over 4 years’ experience in working on housing disrepair claims. I have experience in both defending housing disrepair claims and making them. I have a vast knowledge of how social landlords typically approach these matters and I can use this to my advantage. I am responsible for tenants from the outset of these claims, I can conduct litigated matters smoothly, whether that is in-house or with the assistance of Counsel and have previously attended trial in Leeds County Court. I graduated in Law at University of Liverpool in 2021 and I am set to undertake the LPC starting in September 2026, with a view to being enrolled as a solicitor.

  • Regulated by: The Solicitors Regulation Authority

  • Regulator ID:

  • Based in Liverpool, Merseyside
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Lucy Cartlidge

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5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
83%
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5
Expertise

Opening hours

Monday 09:00–19:00
Tuesday 09:00–19:00 (Open)
Wednesday 09:00–19:00
Thursday 09:00–19:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Walker House, Exchange Flags, Liverpool, L2 3YL

Reviews

5.0 /5 6 Reviews
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Profile image of Kimberley

Kimberley

Housing & Property

Excellent

Lucy has handled my housing disrepair case excellently, she kept me up to date with everything that was going on and even when they were still waiting for a reply from my landlord. She advised me throughout and got my case settled. Thank you again

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Susan Brown

Service i received

I would like to start by saying that the service i received by my solicitor Lucy Cartridge was amazing. She was understanding. Helped me so much with all the questions I needed answering. For getting the work done as soon as possible. Amazing service. I would recommend Lucy Cartlidge and the team to anyone x

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this review

from Emerald Law Solicitors Ltd

Susan, we’re delighted to hear that Lucy provided such compassionate and helpful support throughout your matter. We’ll be sure to share your kind words with Lucy and the wider team. Thank you for your recommendation.

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Rebecca

Housing & Property

5 out of 5

They went through everything with me and it was straight forward

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from Emerald Law Solicitors Ltd

Thank you for your feedback. We are delighted to hear that everything was clearly explained and that the process was straightforward for you.

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Phillippa Holland

Verified
Housing & Property

Housing disrepair claim

Emerald law are very friendly and helped me all the way to the end thanks again.

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from Emerald Law Solicitors Ltd

Dear Phillippa, Thank you for your review. We’re delighted to hear you found our team friendly and supportive throughout your housing disrepair claim. It was a pleasure to help you all the way to the end.

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Other Reviews

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Lisa Stewart

Housing & Property

Lisa

The only issue.iv got still.wating for my compansation.was told be end week rang one soilctors.no reply like.reply as when reciving money thanks

Legal experts tagged in
this review

from Emerald Law Solicitors Ltd

Thank you for your review, Lisa. We really appreciate you taking the time to share your experience and your 5-star rating. I’m sorry to hear there has been a delay with receiving your compensation and that you’ve not had a reply when you rang. This will raise this with the team straight away and ensure someone follows up with you as a priority to confirm the payment status and next steps. Thank you again for your patience and for letting us know.

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Carla

Housing & Property

Carla

I had a fantastic experience with Emerald Law Solicitors, and I want to especially thank Lucy for all her help and support throughout my case. From our very first conversation, Lucy was friendly, approachable, and incredibly knowledgeable. She took the time to listen carefully to my situation, explained everything clearly, and guided me through each step with patience and understanding. Lucy went above and beyond to make sure I felt informed and reassured at all times. Her attention to detail and dedication to achieving the best possible result made a real difference to my case. Thanks to her professionalism and hard work, everything was resolved smoothly and successfully. I can’t thank Lucy and the team at Emerald Law Solicitors enough. I would highly recommend them to anyone looking for reliable, compassionate, and effective legal support.

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A representative from Emerald Law Solicitors Ltd responded to this review

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Lucy and the team provided the support and guidance you needed throughout your case. Your feedback means a great deal to us, and we’re so pleased everything was resolved smoothly. We truly appreciate your recommendation and wish you all the best for the future.

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