Solicitor at Cla Trust&legacy Planning Limited
Helen Downes
Solicitor - Solicitor
SRA ID: 28485
Helen qualified as a solicitor in 1997. She has spent her career working in Cardiff, latterly as a partner and Head of Private Client at one of the large city firms. Helen has gained a sterling reputation for dealing with complex tax, trust and estate planning issues on behalf of high net worth individuals and, at the same time, never losing the human touch. In November 2016, her vision of a boutique private client law firm where understanding clients' needs, being friendly and approachable and ensuring high standards of work at all times was realised in CLA Trust & Legacy Planning. Helen and her team are 100% committed to this ethos.
Telynfa, Main Road, Gwaelod-Y-Garth, CF15 9HJ
Licensed for 26 years
Practice Areas
Wills, Trusts & Probate
- Wills, Trusts & Probate 100%
2 Client Reviews
Overall experience
- Value For Money
- Approachability
About Helen Downes
Helen qualified as a solicitor in 1997. She has spent her career working in Cardiff, latterly as a partner and Head of Private Client at one of the large city firms. Helen has gained a sterling reputation for dealing with complex tax, trust and estate planning issues on behalf of high net worth individuals and, at the same time, never losing the human touch. In November 2016, her vision of a boutique private client law firm where understanding clients' needs, being friendly and approachable and ensuring high standards of work at all times was realised in CLA Trust & Legacy Planning. Helen and her team are 100% committed to this ethos.
Languages Spoken: English
Contact Helen Downes
Address
Cla Trust&legacy Planning Limited
Telynfa
Main Road
Gwaelod-Y-Garth
CF15 9HJ
Phone 029 2081 3624
WebsiteResume
WORK EXPERIENCE
Title
Name
Duration
Solicitor
Cla Trust&legacy Planning Limited
07-12-2022-present
Excellent Work
Helen was excellent. First class sorting out probate for us. Could call her anytime to answer any questions. Very friendly and would definitely recommend and use her again in the future.
Solicitor named in this review: Helen Downes
A representative from Cla Trust&legacy Planning Limited responded to this review on 23 May, 2023
Hi Damien Thank you for your five star review. We do appreciate the positive feedback and are pleased to hear you would be happy to recommend us. We look forward to working with you in the future!
Was this review helpful? Yes
Clear, kind and competent communication and support
The outstanding quality of my experience with CLA was the ease and immediacy of communication. My mother, aged 93, became very frail and I needed a Power of Attorney to manage her affairs. I rang several firms of solicitors, all of whom kept me on hold or promised to ring back. On phoning Cla I was speaking to Helen Downes within a minute after dialling the number.
To complete the application, Helen visited my mother in hospital and at a nursing home. Helen's kindness and sensitivity in ensuring that my mother understood what was involved, were beyond praise.
Over the 4-5 months it has taken from application to registration of the Power of Attorney, the same high standard of kind, careful and prompt communication has been maintained.
Solicitor named in this review: Helen Downes
A representative from Cla Trust&legacy Planning Limited responded to this review on 28 April, 2023
Thank you so much for taking the time to post such a positive review. We are grateful for your kind words and are delighted that you have been happy with the service provided. If we can be of any further help in the future please do let us know. Kindest regards. CLA Trust & Legacy Planning
Was this review helpful? Yes