AW
Exceptional Service
I was wrongly accused, arrested and investigated for a grievous crime. After thoroughly researching pre charge engagement it became clear to me that Olliers Solicitors would be my best choice. I sent them an email and received a callback that same night during which they explained the process and took my initial instructions. My case was assigned to Anne-Marie who has worked extensively for both the Crown Prosecution Service (CPS) and in defence. Given that the CPS is responsible for deciding whether cases proceed to charge or receive a No Further Action (NFA) outcome, her deep expertise in this area proved invaluable and gave me tremendous confidence throughout the process. Furthermore, Anne-Marie’s genuine ability to listen attentively, show real empathy and understanding, and explain complex matters in a clear, friendly, and approachable way made me feel genuinely supported, comfortable, and well-informed at every step. Even when away from the office or over the Christmas holidays, Anne-Marie was always quick to respond to my messages and calls. My case ended in No Further Action (NFA) without the need for CPS involvement, much quicker than expected due to the involvement of Olliers Solicitors. Many thanks to Olliers Solicitors and Anne-Marie.
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