Conveyancer at Malcolm C.foy & Co Limited
Donna Moore
Conveyancer
Donna Moore is an employee with Malcolm C.foy & Co Limited. They are an experienced employee who is able to assist you in the areas of Housing & Property working as a Conveyancer
14 Princes Street, DN1 3NJ
They are an experienced Conveyancer who is able to assist you
Practice Areas
Housing & Property
- Housing & Property 100%
1 Client Review
Overall experience
- Value For Money
- Approachability
About Donna Moore
Donna Moore is an employee with Malcolm C.foy & Co Limited. They are an experienced employee who is able to assist you in the areas of Housing & Property working as a Conveyancer
Languages Spoken: English
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WORK EXPERIENCE
Title
Name
Duration
Conveyancer
Malcolm C.foy & Co Limited
?-present
Poor service
My experience with Malcolm C Foy & Co dealing with Donna Moore, the "Head of New Build Property," and her assistant Kelly Jones, left a lot to be desired. I think it's important to share my story so they can hopefully learn from it.
Sadly, dealing with Donna Moore and Kelly Jones didn't meet the professional standards I was expecting. Communication was lacking, and there were times when they came off as rude. Instead of working together to get the paperwork sorted, they were more bossy, almost like they were the bosses and we were the employees. It was frustrating because by the time we realised how they operated, we were already committed to them and had paid a big chunk of the fee, so switching wasn't really an option—a move they seemed to count on.
What really got to me was how they didn't explain why they needed certain things that seemed unrelated to the case. Instead of communicating, they just made demands and threats, which made things tense. It was clear that our needs weren't their priority, but rather, their own agenda.
I do understand that finding a good solicitor can be tough, and everyone's experience can be different. But based on what I went through, I'd be cautious about dealing with Donna Moore, Kelly Jones, or anyone connected to Malcolm C Foy & Co.
Solicitor named in this review: Donna Moore
A representative from Malcolm C.foy & Co Limited responded to this review on 12 April, 2024
We do not believe that this review contains information that is a true reflection of this matter. We are disappointed with these comments, particularly in view of the efforts that were made to resolve all issues based on changing information. No formal complaint was raised, which would have given us the opportunity for us to address these matters directly with the client. We have contacted this client directly to try to discuss matters further, but have not received a response.
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