Neil
Alastair Harvey was fantastic dealing with our sale and purchase. Even though our purchase contained a tricky lease within a lease everything went smoothly and I would not hesitate to recommend
Dear Neil, Thank you for your review, we are so pleased that you are happy with our high levels of client service from Alastair.
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Discretionary Trust and Conveyancing
the ultimate in professionalism. All members of the company are polite, efficient and I would recommend to others
Solicitor named in this review: Alastair Harvey
A representative from Thomson Snell & Passmore LLP responded to this review on 26 March, 2024
Thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.
Was this review helpful? Yes
Merryfield / Collingwood residential conveyancing March 2024
We found TS&P to be very easy to deal with. They were very professional, dealt with our transaction very efficiently and kept us informed throughout.
Solicitor named in this review: Alastair Harvey
A representative from Thomson Snell & Passmore LLP responded to this review on 26 March, 2024
Dear Andrew, thank you for your review. We are so pleased that you are happy with Alastair's high level of client service.
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Unacceptable contract
I was advised the sale contract was sufficient to purchase the property. It was not. I incurred legal costs unnecessarily thinking the contract was sound. It was not. I complained to a senior partner. It took over 3 months to respond and no apology only reams of paper saying why they were right and I was not. Not even the courtesy to thank me as a client of over 25 years with many a transaction with this firm. The attitude is and was arrogant and uncompromising. No I will not recommend them again.
Solicitor named in this review: Alastair Harvey
A representative from Thomson Snell & Passmore LLP responded to this review on 21 March, 2024
We are very sorry to hear that you have not had the high level of client service we aim to deliver. If you would like to follow this up, please do contact Charlotte Eberlein by email Charlotte.eberlein@ts-p.co.uk.
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Excellent conveyancing work by Alastair Harvey
Alastair was professional, prompt and helpful throughout. We had some difficult issues arise in our house purchase and Alastair dealt with them all tremendously. Alastair was so brilliant he put the somewhat sub-par solicitors representing the other parties involved to shame!
Solicitor named in this review: Alastair Harvey
A representative from Thomson Snell & Passmore LLP responded to this review on 20 March, 2024
Dear Harry, thank you for your review. We are so pleased that you are happy with Alastair's high level of client service.
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Residential property conveyance
Alastair very efficiently dealt with the sale of a residential property, including provision of sound advice when the buyers were delaying the process. I have used him before and will definitely use him again.
Solicitor named in this review: Alastair Harvey
A representative from Thomson Snell & Passmore LLP responded to this review on 22 February, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Conveyancing
Alastair was really good - very proactive & reactive and professional. very happy to recommend.
Solicitor named in this review: Alastair Harvey
A representative from Thomson Snell & Passmore LLP responded to this review on 21 February, 2024
Dear Bruce, thank you for your review. We are pleased that you are happy with Alastair's high level of client service.
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Exchange of house ownership.
Everything went smoothly and without any delay.
Solicitor named in this review: Alastair Harvey
A representative from Thomson Snell & Passmore LLP responded to this review on 20 February, 2024
Dear Alan, thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Fabulous service.
Having experienced some not so good service from solicitors in the past we were amazed at the speed and efficient service we had with Thomson Snell and Passmore. Our emails were answered immediately and everything was explained to us in detail. We would definately recommend them.
Solicitor named in this review: Alastair Harvey
A representative from Thomson Snell & Passmore LLP responded to this review on 30 January, 2024
Thank you for your review. We appreciate your positive feedback about Alastair.
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Excellent communication throughout
Alastair and the team were absolutely fantastic throughout the whole process. It was great to be working with someone so proactive with chasing the client for information and communicating up and down the chain. I will definitely be using Alastair again on my next house purchase/sale.
Solicitor named in this review: Alastair Harvey
A representative from Thomson Snell & Passmore LLP responded to this review on 30 January, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Outstanding solicitors
Our interactions with Thompson, Snell and Passmore were friendly, informative and extremely efficient. Alastair’s attention to detail and efficient nature left us confident that he would keep us informed at every stage of our selling process, despite us being in another continent for the final few months. This is our third time using the firm and we could not have been happier with the service and interactions. Would not hesitate to recommend Alastair personally, as well as the firm, to anyone requiring legal services.
Solicitor named in this review: Alastair Harvey
A representative from Thomson Snell & Passmore LLP responded to this review on 30 January, 2024
Thank you for your feedback, we are so pleased that you are happy with our high levels of client service from Alastair.
Was this review helpful? Yes