Suzanne
Collected on:
Great support
I have found everyone that I have dealt with at the practice professional friendly and supportive
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Thomson Snell & Passmore LLP
01892510000
Thomson Snell & Passmore is one of the preeminent law firms in the South East. Established in 1570, the firm’s unique heritage underpins its quality, service and commitment to providing peace of mind to generations of families and businesses. Clients include PLCs, subsidiaries of overseas companies, SMEs, OMBs, local authorities and individuals. We have a reputation for providing high quality, intelligent advice and outstanding service to our clients. With an office in Tunbridge Wells, the firm has earned a reputation over generations for providing pragmatic legal advice and delivering exceptional client service. Read more...
- Address
- TN1 1DJ
- 01892510000
- www.ts-p.co.uk
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Thomson Snell & Passmore LLP
have 1 other location
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How Thomson Snell & Passmore LLP Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thomson Snell & Passmore LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thomson Snell & Passmore LLP. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Thomson Snell & Passmore LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thomson Snell & Passmore LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Thomson Snell & Passmore LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thomson Snell & Passmore LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Thomson Snell & Passmore LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Verified review
This review has been left by a verified client who used Thomson Snell & Passmore LLP.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Conveyancing
Grace was extremely helpful. I was always able to chat to her on the phone and she replied to emails.
Fantastic service.
Thank you
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Julia
Collected on:
My father's probate
TS&P were my Parents Solicitors for many decades, so they were an obvious choice for their probate.
When Dad passed away and we needed to sell the house, I spoke to Esther Lee and explained we wished for as speedy a Grant of Probate as we could get. We didn't ever meet, as I'm 100 miles from them, but Esther was amazing. She was precise and concise, and achieved exactly the quick conclusion I wanted. I don't hesitate in recommending them!
A representative from Thomson Snell & Passmore LLP responded to this review on 19 May, 2025:
Dear Julia, thank you for your review. We are so glad that you are pleased with Esther's high level of client service.
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Verified review
This review has been left by a verified client who used Thomson Snell & Passmore LLP.
Matter Type:
Residential Conveyancing
Denise
Collected on:
House sale
Kim was extremely professional and very helpful at all times.
A representative from Thomson Snell & Passmore LLP responded to this review on 13 May, 2025:
Dear Denise, thank you for your review. We are so glad that you are pleased with Kim's high level of client service.
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Verified review
This review has been left by a verified client who used Thomson Snell & Passmore LLP.
Matter Type:
Residential Conveyancing
David
Collected on:
Conveyancing. Alastair Harvey.
A very good job done; accurate and timely. Good value.
A representative from Thomson Snell & Passmore LLP responded to this review on 09 May, 2025:
Dear David, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.
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Matter Type:
Probate
Mike
Collected on:
A very professional and trusted partner
We are enormously grateful to Sarah Crane for all the work she and her team have done in steering us through the last 18 months. Her advice, support and insight has been invaluable and her positive and patient approach a constant source of reassurance. I do not hesitate in recommending her to anyone seeking a professional and trusted partner.
A representative from Thomson Snell & Passmore LLP responded to this review on 02 May, 2025:
Dear Mike, thank you for your review. We are so glad that you are pleased with Sarah's high level of client service.
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Matter Type:
Residential Conveyancing
Anna
Collected on:
Brilliant
We instructed Cristiana for the purchase of our first flat. She was very communicative, professional, and made sure the whole process ran smoothly. We'd definitely use the firm again.
A representative from Thomson Snell & Passmore LLP responded to this review on 10 April, 2025:
Dear Anna, thank you for your review. We are so glad that you are pleased with Cristiana's high level of client service.
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Verified review
This review has been left by a verified client who used Thomson Snell & Passmore LLP.
Ffion
Collected on:
Service was brilliant. First Class. Could not have asked for better
My solicitor, Alastair was on top of his game. He was ahead at all times and kept us informed immediately on all communication. He made the whole process seamless and honestly stress free from our side. 10/10. Thank you. Ffion
A representative from Thomson Snell & Passmore LLP responded to this review on 08 April, 2025:
Dear Ffion, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.
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Verified review
This review has been left by a verified client who used Thomson Snell & Passmore LLP.
Sally
Collected on:
Brilliant
Matthew was professional, reassuring and very responsive. His explanations were always clear and measured. He was also proactive in suggesting solutions to various issues.
A representative from Thomson Snell & Passmore LLP responded to this review on 08 April, 2025:
Dear Sally, thank you for your review. We are so glad that you are pleased with Matthew's high level of client service.
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Verified review
This review has been left by a verified client who used Thomson Snell & Passmore LLP.
Bonnie
Collected on:
Positive Experience & Definitely Recommend
I needed to update my Will and write a Letter of Wishes. I looked for support in the past for my Letter of Wishes without any luck but when I was connected with Fiona she provided me with excellent support. She understood my needs, helped me to 'translate' my wishes into legal terms. Everything was completed in a timely and stress-free manner.
A representative from Thomson Snell & Passmore LLP responded to this review on 08 April, 2025:
Dear Bonnie, thank you for your review. We are so glad that you are pleased with Fiona's high level of client service.
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Reviews collected from
John
Collected on:
John
I first discovered Thomson Snell & Passmore through the company who I work for who use them. I was involved in a property dispute and my contact, Guy Evans, I felt all the way through handled the situation with care, a balanced perspective, with excellent knowledge and a supportive approach. It made an unpleasant experience a lot easier to deal with. I will be hanging on to the details for any future requirements!
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Roy
Collected on:
Roy
So far We have dealt with Chris for wills and Planning. Also Jenny on A lease extension. And now dealing with Sunjay on a new lease. Could not wish for better service. Wish I had meet them years ago.
Many thanks to them all.
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mrs
Collected on:
mrs
Suzanne Bowman did a fantastic job with my conveyancing.
She came highly recommended and was responsive, made sure things moved along quickly and dealt with matters in a pragmatic way for me as the seller, and the buyers team. Thank you!
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Worboys
Collected on:
Worboys
Excellent service by your Will Team response very good and all completed quickly.
Thank you
Ray Worboys
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Steven
Collected on:
Steven
Alastair Harvey at TS&P helped us buy a house; and more recently helped my mother sell her house. He’s very professional, knowledgable and service oriented. A pleasure to work with.
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Thomson Snell & Passmore LLP are accredited by
About this branch
Description
Thomson Snell & Passmore is a highly respected legal practice and one of the largest law firms in the South East outside London, employing over 270 staff. The firm is highly rated in all practice areas in The Legal 500 directory where 43 lawyers are recognised, while 31 lawyers are recognised in Chambers. We have achieved this by continuously aligning ourselves with our clients’ ever changing needs as well as ensuring that we provide intelligent and practical legal advice to both businesses and individuals. Our clients range from high net worth private individuals, family trusts and owner managed businesses to AIM listed companies, U.K. subsidiaries of multi-nationals, major U.K. Plcs, local authorities, charities and public/private sector partnerships. Our Commercial Group consists of approximately 80 lawyers some of whom have qualified, trained and worked in magic circle and other large City practices before moving out to Kent. They are experienced in providing a degree of expertise and practical commercial advice at service levels and fees that our more astute commercial clients expect. We are constantly striving to improve and differentiate ourselves from other firms in the region. We recognise the key factors for clients when choosing which law firm to use: the client experience and the level of service provided; the technical competencies of the team dealing with the instruction and value for money. With an office in Tunbridge Wells, the firm has earned a reputation over generations for providing pragmatic legal advice and delivering exceptional client service. Established in 1570, the firm’s unique heritage underpins its quality, service and commitment to providing peace of mind to generations of families and businesses.
Regulated by
Legal services
Personal areas of law
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Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
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Consumer
- Consumer Disputes
- Consumer Rights
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Travel rights
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Education
- Education
-
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Employment Law
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
-
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Annulment
- Asset protection and tax mitigation
- Change of name
- Child Abduction
- Child Access
- Child Arrangements Following Divorce
- Child Custody
- Child Law
- Child Maintenance
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Elderly care
- Elderly care home fees
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- High Net Worth Divorce
- Inheritance Act claims
- Injunctions
- Lasting power of attorney
- Marriage and civil partnerships
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
-
Housing & Property
- Boundary Disputes
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Injunctions
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- New home purchases and sales
- Option agreements and conditional contracts
- Planning
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
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Money & Tax
- Inheritance Tax
- Tax
- Trusts
-
Personal Injury
- Against The Council
- Benefits Available To Asbestos Victims
- Diffuse Mesothelioma Payment Scheme
- Gym Injury Compensation
- Personal Injury Law
- Welfare Issues After Serious Injury
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Professional Negligence
- Barristers
- Financial advisors
- IT professionals
- Insurance brokers
- Professional trustees
- Valuers
-
Welfare & Benefits
- Mental Health
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Wills, Trusts & Probate
- Disputed Probate
- Disputed Trusts
- Disputed Wills
- International
- Probate
- Trusts
- Wills
Business areas of law
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Agriculture
- Agricultural land for sale or development
- Buying and selling a farm
- Commercial contracts for farming businesses
- Employment of farm workers
- Equestrian property
- Farm partnerships and corporate structures
- Farming disputes
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Banking
- Banking
-
Charities
- Charities
-
Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Planning law
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
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Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Contracts and Agreements
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contract law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Data Protection
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Insurance
- Intellectual Property
- Management buyouts
- Mergers and Acquisitions
- Outsourcing agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Slander
- Statutory Demands
- Summary Judgment
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Construction
- Building contracts and professional appointments
- Construction
- Construction and engineering dispute resolution
- Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
- Crane oversailing and scaffolding licences
- Development agreements
- Development loan facilities
- Due diligence audits for banks and other financial institutions
- Engineering contracts
- Facility maintenance agreements
- Framework agreements
- Guarantees and bonds
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Dispute Resolution
- Mediation
-
Energy & Transport
- Maritime and Shipping
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IT & Intellectual Property
- Computer and IT Law
- Confidential Information, Know-How and Trade Secrets
- Copyright
- Dealing with intellectual property infringements
- Design rights and product designs
- Domain Names
- GDPR
- Intellectual Property Litigation and Dispute Resolution
- Personality and Image Rights
- Trade Marks and Designs