Verified review
This review has been left by a verified client who used Thomson Snell & Passmore LLP.
Geoffrey
Collected on:
Personal
First class service and very efficient. Friendly advice and prompt.
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Thomson Snell & Passmore LLP
01892510000
Thomson Snell & Passmore is one of the preeminent law firms in the South East. Established in 1570, the firm’s unique heritage underpins its quality, service and commitment to providing peace of mind to generations of families and businesses. Clients include PLCs, subsidiaries of overseas companies, SMEs, OMBs, local authorities and individuals. We have a reputation for providing high quality, intelligent advice and outstanding service to our clients. With offices in Tunbridge Wells and the Thames Gateway, the firm has earned a reputation over generations for providing pragmatic legal advice and delivering exceptional client service. Read more...
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- TN1 1DJ
- 01892510000
- www.ts-p.co.uk
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Thomson Snell & Passmore LLP
have 1 other location
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How Thomson Snell & Passmore LLP Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thomson Snell & Passmore LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thomson Snell & Passmore LLP. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Thomson Snell & Passmore LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thomson Snell & Passmore LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Thomson Snell & Passmore LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thomson Snell & Passmore LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Thomson Snell & Passmore LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Verified review
This review has been left by a verified client who used Thomson Snell & Passmore LLP.
Matter Type:
Residential Conveyancing
Jacqueline
Collected on:
Home buyer’s review
Kim is amazing.
She explains everything in detail and gives 100%
A representative from Thomson Snell & Passmore LLP responded to this review on 12 August, 2024:
Dear Jacqueline, thank you for your review. We are so pleased that you are happy with Kim's high level of client service.
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Matter Type:
Probate
Debbie
Collected on:
Outstanding Service and Care
cannot begin to express how grateful we are for the outstanding support and care we received from Sarah Crane.
We had an extremely difficult Inheritance/probate application spanning over a number of years, as my Aunt passed away domiciled in another country. It was extremely complicated due to the number of challenging links with the country. However, because of her expertise, Sarah was able to deal with these challenges professionally and efficiently, finding effective solutions to every difficult situation that emerged. She has a real ability to identify and resolve problems by simplifying the issue and explaining the best solution that makes it easy for non-legal people to easily understand. I will be forever grateful for the support, advice and guidance Sarah has provided throughout this process, and then delivering a successful outcome. Throughout this long process, Sarah has continuously kept us informed of progress, without have to chase for updates. She always remained professional, thorough and persistent in reaching an outcome for us, as her clients. Thank you Sarah, you have been an absolute pleasure to work with, we were incredibly fortunate to find you.
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Matter Type:
Wills
A
Collected on:
Excellent Advice!
Thank you, Amy – we met, thinking we knew what we needed in terms of our wills. Gosh how wrong were we. Amy explained everything in language we understood, helping us to maximise our estate to the benefit of us both and our family.
So much opportunity to make our hard work and the fruits of our labours over the years work efficiently, along with some really valuable tips and advice for now…. So, we have the present and future all in order.
I just wish we’d met Amy so much sooner.
A representative from Thomson Snell & Passmore LLP responded to this review on 30 July, 2024:
Thank you for your review. We are so pleased that you are happy with Amy's high level of client service.
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Verified review
This review has been left by a verified client who used Thomson Snell & Passmore LLP.
Matter Type:
Residential Conveyancing
Tamara
Collected on:
Probate sale of mother's property
Thomson Snell and Passmore and partner Matthew Sabine in particular provided a very efficient and helpful professional service at what was a difficult time for me as the executor following the death of my mother. The property was leasehold with share of freehold and there were a number of hurdles to cross. Matthew was always prompt and efficient at solving all the issues along the way and moving the sale to its conclusion. Many thanks!
A representative from Thomson Snell & Passmore LLP responded to this review on 30 July, 2024:
Dear Tamara, thank you for your review. We are so pleased that you are happy with Matthew's high levels of client service.
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selena
Collected on:
Rights of Way Dispute- Effective and Efficient
We experienced a Rights of Way dispute from a neighbour which we were unaware of when we purchased a property. We approached Guy to help us with the matter and he was fantastic to deal with throughout the process. We felt listened to in all aspects of the case. Guy was approachable, easy to understand and knowledgable resulting in the issue being dealt with very speedily and an outcome that we were pleased with. We have approached Guy on a second occasion for his expertise in another matter and again happy with the outcome as well as all his help and guidance.
A representative from Thomson Snell & Passmore LLP responded to this review on 30 July, 2024:
Dear Selena, Thank you for your review. We are so glad that you are happy with Guy's high levels of clients service.
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Verified review
This review has been left by a verified client who used Thomson Snell & Passmore LLP.
Matter Type:
Residential Conveyancing
Miss Mozart
Collected on:
Outstanding commitment and service
I was recommended Alastair Harvey for my first home purchase in 2006 and Alastair and his fabulous PAs pushed it through in six weeks. Naturally Alastair was my first choice when trying to move to Cornwall. Although my sales and purchases did not proceed to completion on this occasion, Alastair's sound advice and attention to detail saved me from buying two houses with significant flaws that would have cost me dear had I proceeded. He also completed the conveyancing for a part-share scheme repayment in record time.
Alastair responds quickly and efficiently and I received responses out of hours on several occasions. He is very eloquent in his communications and is a delight to talk to.
I was encouraged by several estate agents to use their recommended conveyancers and each time I stated that I already had the best conveyancer in the business. As soon as I mentioned Alastairs name, they immediately agreed with me. The vendor's estate agents in Cornwall were also suitably impressed by his professionalism.
A representative from Thomson Snell & Passmore LLP responded to this review on 17 July, 2024:
Thank you for your review. We are so glad that you are happy with Alastair's high levels of client service.
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Verified review
This review has been left by a verified client who used Thomson Snell & Passmore LLP.
John
Collected on:
Conveyancing Made Easy
I cannot recommend Alastair Harvey highly enough.
He worked tirelessly from start to finish. Always quick to reply to any question, no mater how small.
All the communication was clear and to the point, without fuss.
You made find cheaper, but I very much doubt you will find better or more efficient, you are not just a number you are a client.
A representative from Thomson Snell & Passmore LLP responded to this review on 17 July, 2024:
Dear John, thank you for your kind review. We are so glad that you are happy with Alastair's high levels of client service.
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Verified review
This review has been left by a verified client who used Thomson Snell & Passmore LLP.
Matter Type:
Residential Conveyancing
Nathalie
Collected on:
Company Residential Purchase
Kim Connolly acted for our company in the purchase of a residential property. Kim was extremely efficient and professional throughout the whole process. Kim has great communication skills and we felt fully informed throughout. Altogether a first class service! Thank you.
We have used Thomson Snell & Passmore previously and would not hesitate to recommending their services to all.
A representative from Thomson Snell & Passmore LLP responded to this review on 03 July, 2024:
Dear Nathalie, thank you for your review. We are so pleased that you are happy with Kim's high levels of client service .
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Verified review
This review has been left by a verified client who used Thomson Snell & Passmore LLP.
Matter Type:
Purchase and Sale
Ian
Collected on:
First class conveyancing service
Fantastic service - would thoroughly recommend.
A representative from Thomson Snell & Passmore LLP responded to this review on 03 July, 2024:
Dear Ian, thank you for your review. We are so glad that you are happy with Rebecca's high levels of client service.
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Reviews collected from
Laurens
Collected on:
Laurens
I couldn't recommend this firm enough, Daniel Gorringe is one of the best in the business.
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Matter Type:
Purchase and Sale
Kat
Collected on:
Kat
Thomson Snell & Passmore were recommended to us by our estate agent and we used their services for selling and buying. Cannot faul the service we received. Their customer service is 5 star and if other companies could take notes from them, life would be a lot easier everywhere. We would recommend Thomson Snell & Passmore and would definitely have them top of the list if we ever move house again.
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Matter Type:
Purchase and Sale
Christine
Collected on:
Christine
We have recently sold and bought property and were very pleased with Thomson Snell and Pass more . Our solicitor was the best helpful and quick to get things done we have used this firm many times and would always use them again and recommend them to others .
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Simon
Collected on:
Simon
Incredibly professional, clear and direct communication during my conveyancing recently which helped make an otherwise stressful process easier. Grace was very quick to reply to any query and it all went smoothly.
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Medgee
Collected on:
Medgee
An excellent service from Alastair Harvey.
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Thomson Snell & Passmore LLP are accredited by
About this branch
Description
Thomson Snell & Passmore is a highly respected legal practice and one of the largest law firms in the South East outside London, employing over 270 staff. The firm is highly rated in all practice areas in The Legal 500 directory where 43 lawyers are recognised, while 31 lawyers are recognised in Chambers. We have achieved this by continuously aligning ourselves with our clients’ ever changing needs as well as ensuring that we provide intelligent and practical legal advice to both businesses and individuals. Our clients range from high net worth private individuals, family trusts and owner managed businesses to AIM listed companies, U.K. subsidiaries of multi-nationals, major U.K. Plcs, local authorities, charities and public/private sector partnerships. Our Commercial Group consists of approximately 80 lawyers some of whom have qualified, trained and worked in magic circle and other large City practices before moving out to Kent. They are experienced in providing a degree of expertise and practical commercial advice at service levels and fees that our more astute commercial clients expect. We are constantly striving to improve and differentiate ourselves from other firms in the region. We recognise the key factors for clients when choosing which law firm to use: the client experience and the level of service provided; the technical competencies of the team dealing with the instruction and value for money. With offices in Tunbridge Wells and the Thames Gateway, the firm has earned a reputation over generations for providing pragmatic legal advice and delivering exceptional client service. Established in 1570, the firm’s unique heritage underpins its quality, service and commitment to providing peace of mind to generations of families and businesses.
Regulated by
Legal services
Personal areas of law
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Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
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Consumer
- Consumer Disputes
- Consumer Rights
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Travel rights
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Education
- Education
-
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Employment Law
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
-
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Annulment
- Asset protection and tax mitigation
- Change of name
- Child Abduction
- Child Access
- Child Arrangements Following Divorce
- Child Custody
- Child Law
- Child Maintenance
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Elderly care
- Elderly care home fees
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- High Net Worth Divorce
- Inheritance Act claims
- Injunctions
- Lasting power of attorney
- Marriage and civil partnerships
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
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Housing & Property
- Boundary Disputes
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Injunctions
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- New home purchases and sales
- Option agreements and conditional contracts
- Planning
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
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Money & Tax
- Inheritance Tax
- Tax
- Trusts
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Personal Injury
- Against The Council
- Benefits Available To Asbestos Victims
- Diffuse Mesothelioma Payment Scheme
- Gym Injury Compensation
- Personal Injury Law
- Welfare Issues After Serious Injury
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Professional Negligence
- Barristers
- Financial advisors
- IT professionals
- Insurance brokers
- Professional trustees
- Valuers
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Welfare & Benefits
- Mental Health
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Wills, Trusts & Probate
- Disputed Probate
- Disputed Trusts
- Disputed Wills
- International
- Probate
- Trusts
- Wills
Business areas of law
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Agriculture
- Agricultural land for sale or development
- Buying and selling a farm
- Commercial contracts for farming businesses
- Employment of farm workers
- Equestrian property
- Farm partnerships and corporate structures
- Farming disputes
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Banking
- Banking
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Charities
- Charities
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Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Planning law
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
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Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Contracts and Agreements
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contract law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Data Protection
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Insurance
- Intellectual Property
- Management buyouts
- Mergers and Acquisitions
- Outsourcing agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Slander
- Statutory Demands
- Summary Judgment
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Construction
- Building contracts and professional appointments
- Construction
- Construction and engineering dispute resolution
- Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
- Crane oversailing and scaffolding licences
- Development agreements
- Development loan facilities
- Due diligence audits for banks and other financial institutions
- Engineering contracts
- Facility maintenance agreements
- Framework agreements
- Guarantees and bonds
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Dispute Resolution
- Mediation
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Energy & Transport
- Maritime and Shipping
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IT & Intellectual Property
- Computer and IT Law
- Confidential Information, Know-How and Trade Secrets
- Copyright
- Dealing with intellectual property infringements
- Design rights and product designs
- Domain Names
- GDPR
- Intellectual Property Litigation and Dispute Resolution
- Personality and Image Rights
- Trade Marks and Designs