01892510000
Thomson Snell & Passmore is one of the preeminent law firms in the South East. Established in 1570, the firm’s unique heritage underpins its quality, service and commitment to providing peace of mind to generations of families and businesses. Clients include PLCs, subsidiaries of overseas companies, SMEs, OMBs, local authorities and individuals. We have a reputation for providing high quality, intelligent advice and outstanding service to our clients. With offices in Tunbridge Wells and the Thames Gateway, the firm has earned a reputation over generations for providing pragmatic legal advice and delivering exceptional client service. Read more...
Thomson Snell & Passmore LLP
have 1 other location
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thomson Snell & Passmore LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thomson Snell & Passmore LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Thomson Snell & Passmore LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thomson Snell & Passmore LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Thomson Snell & Passmore LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thomson Snell & Passmore LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Thomson Snell & Passmore LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Thomson Snell & Passmore LLP.
Susan
Collected on:
Stuart Goodbody has always been a marvellous "go to" fount of knowledge and always able to provide documents that I need - however long they have been archived. I would recommend him without hesitation. However i have no idea about the rest of the team, so unable to comment.
Pat Lewis
Was this review helpful?
Matter Type:
Divorce
Janet
Collected on:
Apart from the initial consultation (via a video call), it was all done by phone and email. Language was not too jargon-filled but precise. Desmond kept on top of the case and provided regular appropriate updates.
A representative from Thomson Snell & Passmore LLP responded to this review on 11 October, 2023:
Dear Janet, We are so pleased to hear that you are happy with the service and advice provided to you by Desmond. Thank you for the positive feedback.
Was this review helpful?
Verified review
This review has been left by a verified client who used Thomson Snell & Passmore LLP.
Matter Type:
International
David
Collected on:
The firm offers a wide range of expertise which I've much appreciated over a considerable period of time. Many difficult issues resulting in satisfactory outcomes. Their fees are well itemised and structured to provide the best service at the most reasonable cost.
Prompt attention is always given with thoughtful, detailed advice.
A representative from Thomson Snell & Passmore LLP responded to this review on 11 October, 2023:
Dear David, We are so pleased to hear that you are happy with the advice and service provided to you by the team. We appreciate your feedback and look forward to working with you in the future.
Was this review helpful?
Verified review
This review has been left by a verified client who used Thomson Snell & Passmore LLP.
Matter Type:
Wills
Anonymous
Collected on:
Professional advice given at all times in a easy to understand format.
Was this review helpful?
Verified review
This review has been left by a verified client who used Thomson Snell & Passmore LLP.
Matter Type:
Wills
Eric
Collected on:
Amy was very knowledgeable & helpful , came away very satisfied after time spent with her.
A representative from Thomson Snell & Passmore LLP responded to this review on 11 October, 2023:
Dear Eric, We are so pleased that you are happy with the advice and service provided to you by Amy. Thank you for your positive feedback.
Was this review helpful?
Verified review
This review has been left by a verified client who used Thomson Snell & Passmore LLP.
Anonymous
Collected on:
The task was dealt with to my complete satisfaction. It was not straighforward in a number of respects
Was this review helpful?
Verified review
This review has been left by a verified client who used Thomson Snell & Passmore LLP.
Matter Type:
Wills
Johnny
Collected on:
Absolutely perfect and a lovely lady who is very clear and you can understand everything she says Five Star ⭐️
Was this review helpful?
Verified review
This review has been left by a verified client who used Thomson Snell & Passmore LLP.
Matter Type:
Birth Defect and Wrongful Birth Claims
Natalie Taylor
Collected on:
James has been very professional and caring. Kept me up to date with my son's case from start to finish. Can't recommend him any higher as if it wasn't for him and his team we wouldn't be where we are today.
Was this review helpful?
Emma
Collected on:
I felt very well looked after by Thomson, Snell & Passmore, and in particular my solicitor Flora Midgley. She was professional, but easy to understand and very nice to work with during a difficult time. I felt that the firm was fair and honest.
Was this review helpful?
Matter Type:
Disputed Wills
Katrina
Collected on:
My solicitor Lawrence Hiller-Wood was absolutely brilliant throughout my complex and emotionally difficult Inheritance Act claim. From the initial consultation, where he listened carefully, and asked the right questions in a compassionate yet legally astute way (and was therefore able quickly to assess the situation and best approach) to the final successful outcome, Lawrence's professionalism, sharp legal mind, impressive knowledge and attention to detail, together with his caring, patient and respectful approach, not only in terms of my case but also our challenging circumstances, made the whole process far less of an ordeal than it otherwise would have been. He was also able to consult his colleagues in other departments when we needed specific advice, for example getting much needed guidance regarding complicated estate tax matters, and was also able to recommend a shortlist of excellent mediators when that was needed. I am extremely grateful to Lawrence and everyone at the firm of Thomson Snell & Passmore and would highly recommend him - and the firm - to anyone seeking legal representation.
Was this review helpful?
Jim
Collected on:
I was very happy with the support i received from Christopher Walker while updating my will and estate planning, and would happily recommend him to others.
Was this review helpful?
Julie
Collected on:
Rebecca Swain took all the stress out of my house purchasing saga. Even though I had three attempts at it, she was professional, helpful, friendly and I always felt she had my back. Thank you
Was this review helpful?
Matter Type:
Residential Conveyancing
Julia
Collected on:
As we all know, buying and selling property is a highly stressful business. But with Alastair Harvey fighting your corner, you know you are not only in the safest possible hands but in the speediest. His eye for detail is deeply reassuring, he responds to every inquiry instantly, is always ahead of the game and is completely charming to boot. If there were a Nobel prize for conveyancing, Alastair would be a laureate!
Julia Boyd
A representative from Thomson Snell & Passmore LLP responded to this review on 11 October, 2023:
Dear Julia, We are so pleased to hear that you are happy with the service and advice provided to you from Alastair and the team. Thank you for your review
Was this review helpful?
Lauren
Collected on:
We couldn't have asked for better service from Alastair at Thomson Snell & Passmore. Alastair responds to emails at the speed of light, and he deals with everything extremely quickly and efficiently. You never have to chase him and he always keeps you completely up to date. It makes a huge difference when you're buying a house to know you can completely trust your solicitor. First class - don't use anyone else!
A representative from Thomson Snell & Passmore LLP responded to this review on 11 October, 2023:
Dear Lauren, Thank you for your review. We are so pleased that you are happy with your experience and the service provided by Alastair.
Was this review helpful?
Sarah
Collected on:
A very professional service. I would definitely recommend you.
Was this review helpful?
Thomson Snell & Passmore is a highly respected legal practice and one of the largest law firms in the South East outside London, employing over 270 staff. The firm is highly rated in all practice areas in The Legal 500 directory where 43 lawyers are recognised, while 31 lawyers are recognised in Chambers. We have achieved this by continuously aligning ourselves with our clients’ ever changing needs as well as ensuring that we provide intelligent and practical legal advice to both businesses and individuals. Our clients range from high net worth private individuals, family trusts and owner managed businesses to AIM listed companies, U.K. subsidiaries of multi-nationals, major U.K. Plcs, local authorities, charities and public/private sector partnerships. Our Commercial Group consists of approximately 80 lawyers some of whom have qualified, trained and worked in magic circle and other large City practices before moving out to Kent. They are experienced in providing a degree of expertise and practical commercial advice at service levels and fees that our more astute commercial clients expect. We are constantly striving to improve and differentiate ourselves from other firms in the region. We recognise the key factors for clients when choosing which law firm to use: the client experience and the level of service provided; the technical competencies of the team dealing with the instruction and value for money. With offices in Tunbridge Wells and the Thames Gateway, the firm has earned a reputation over generations for providing pragmatic legal advice and delivering exceptional client service. Established in 1570, the firm’s unique heritage underpins its quality, service and commitment to providing peace of mind to generations of families and businesses.
