Regulated by: The Solicitors Regulation Authority
Licensed for 2 years
Accepting new clients via ReviewSolicitors
Regulated by: The Solicitors Regulation Authority
Licensed for 2 years
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Wills and Probate Lawyer
2013 - Present 13 years and 5 months
| Monday | 09:00–17:30 |
| Tuesday | 09:00–17:30 |
| Wednesday | 09:00–17:30 |
| Thursday | 09:00–17:30 |
| Friday | 09:00–17:30 |
| Saturday | (Closed) |
| Sunday | (Closed) |
13 Austin Friars, London, London, EC2N 2HE
This review was submitted by a verified client of Penn Chambers Limited.
Emma guided me and my partner throughout the whole process of writing our wills. Great advise and all dealt with in a timely fashion. Many thanks
This review was submitted by a verified client of Penn Chambers Limited.
Good clear service delivered efficiently
Legal experts tagged in
this review
Thank you for your kind review. We are pleased to hear that you found the service clear and efficiently delivered. Preparing a Will is an important step, and our team is committed to ensuring the process is straightforward, well-explained and handled with care. If we can assist you further with estate planning or any other matter, please do not hesitate to get in touch.
This review was submitted by a verified client of Penn Chambers Limited.
I am disappointed with my experience using Pen chambers for my will. After specifically asking for certain changes and receiving a final draft by email, I discovered at the signing appointment that the wrong version (missing my changes) had been printed for execution. This was a basic but critical error for such an important document, and I only realised the mistake after the appointment. When I contacted the firm, they admitted the error was on their side. However, I was then told to organise my own signing and witnesses for the corrected version, rather than being offered a new in-person signing (which I had paid for). The initial amended draft also contained further mistakes, so it took two more days and emails to finally receive a correct version ready for signature. While the staff were apologetic and did eventually resolve the issues, I found the process stressful, error-prone, and not what I expected from a professional legal service. I would urge others to double-check every page before signing and to clarify exactly what support will be provided in case of errors. I have only once spoken to Emma as it appears all matters are dealt with by paralegals instead.
Legal experts tagged in
this review
Thank you for your feedback. We acknowledge that the incorrect version of the draft was printed at your signing appointment and accept that this should not have occurred. While the error was administrative in nature, we recognise that in the context of a Will, even a simple versioning mistake is understandably concerning. Once identified, we acted promptly to correct the document and ensure your final Will reflected your agreed instructions. We have since reviewed our internal procedures to reinforce our version control and signing checks. We are disappointed that this incident impacted your overall experience, as we are committed to providing clear, careful and professional service in all Wills and Probate matters. Should you wish to discuss this further, we remain available to do so.
This review was submitted by a verified client of Penn Chambers Limited.
Used solicitors for Will and impressed with efficiency, friendliness and helpfulness of firm. Would recommend and would use them again.
Legal experts tagged in
this review
Thank you for your positive feedback. We are pleased that you found our service efficient and helpful, and that your experience with us was a good one. Your recommendation is greatly appreciated. We would be very happy to assist you again in the future.
This review was submitted by a verified client of Penn Chambers Limited.
Really great experience. Quick to reply and had no problems with my questions or how slow I was to get things sorted. Five stars! I even took my two year old to an appointment and they were delightful
Thank you for taking the time to leave such a lovely review. We are very pleased that you found our team responsive, approachable and supportive throughout your matter. We understand that life is busy, particularly with young children, and we always aim to make the process as smooth and accommodating as possible. It was a pleasure acting for you.
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