Kerri Pollock

Paralegal

Accepting new clients via ReviewSolicitors

Kerri Pollock is an employee with Proximo Legal Services Limited. She is an experienced employee who is able to assist you working as a Paralegal

  • Regulated by: The Solicitors Regulation Authority

  • Based in Chester, Cheshire
  • Licensed for 1 years

Accepting new clients via ReviewSolicitors

Kerri Pollock is an employee with Proximo Legal Services Limited. She is an experienced employee who is able to assist you working as a Paralegal

  • Regulated by: The Solicitors Regulation Authority

  • Based in Chester, Cheshire
  • Licensed for 1 years

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Kerri Pollock

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4.6
Excellent
84%
Value for
Money
Value for money: 84%
93%
Success
Rate
Satisfied with outcome: 93%
93%
Would
Recommend
Would recommend to friends and family: 93%
Communication 4.3/5
Initial Impressions 4.6/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.6/5
Value for money 4.2/5
Expertise

Experience

  • Fernstone Law Limited

    Paralegal

    Until Present

Opening hours

Monday 08:00–17:00
Tuesday 08:00–17:00
Wednesday 08:00–17:00
Thursday 08:00–17:00
Friday 08:00–17:00
Saturday (Closed)
Sunday (Closed)

Beech House, Park West, Sealand Road, England, Chester, CH1 4RJ

Reviews

4.6 /5 14 Reviews
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Profile image of Sanymol Abraham

Sanymol Abraham

Personal Injury

Ridiculous

Its been a year now on my claim. First of all they took over my case even without a consent . Secondly there response at all times have been very rude and poor servive infact they wount respond for months. I have asked them to take my case off to pass it to different firm and they wont do soo it left me with no benefits. Now they have changed their name and when asked for further update it seem still on it. May I know how long is your service for a simple claim a year or two or five.

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A representative from Fernstone Law Limited responded to this review

Dear Mr Abraham Thank you for your feedback. We are disappointed to hear that you feel the service you received was poor. You signed our conditional fee agreement at the start of your claim. Upon review we cannot see your request to move your claim to an alternative firm. An average claim can take 12-18 months to settle. I note we are at the final stages of your claim. We will pass your comments over to the appropriate team and they will be in contact to discuss the matter further. Kind regards, Fernstone Law

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Mohammad

Verified
Personal Injury

Very very professional

They handled my case very professionally and they explained everything very clearly for me to understand. They kept me informed step by step how things are going with my claim. I will definitely recommend them to family and friends. Last but not least thank you guys for helping me through the difficult situation which I was because of my accident l.

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this review

A representative from Fernstone Law Limited responded to this review

Dear Mohammad, Thank you for taking the time to leave a 5-star review. It is fantastic to hear that the team handled your claim professionally and kept you informed through each step. We will be sure to pass on your kind words to the team. Kind regards, Lee Customer Experience Team

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Amar

Verified
Personal Injury

Personal injury claim

First class service professional and great advice definitely would recommend thumbs up 👍

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this review

A representative from Fernstone Law Limited responded to this review

Dear Amar, Thank you for taking the time to leave a 5-star review. We are thrilled to learn that you received first class service and great advice. We will be sure to pass on your kind words to the team. Kind regards, Lee Customer Experience Team

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Anna

Personal Injury

claim

Very good experience would definitely recommend proximo legal services!

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this review

A representative from Fernstone Law Limited responded to this review

Dear Anna, Thank you for taking the time to leave a 5-star review. It is fantastic to read that your experience was very good. Kind regards, Lee Customer Experience Team

0
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Amie

Verified
Personal Injury

Car crash

Was very efficient and helpful when ever I needed a question answered etc.

Legal experts tagged in
this review

A representative from Fernstone Law Limited responded to this review

Dear Amie, Thank you for taking the time to leave a 5-star review. We are delighted to read that our team was efficient and helpful. Kind regards, Lee Customer Experience Team

0
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