Sanymol Abraham
Ridiculous
Its been a year now on my claim. First of all they took over my case even without a consent . Secondly there response at all times have been very rude and poor servive infact they wount respond for months. I have asked them to take my case off to pass it to different firm and they wont do soo it left me with no benefits. Now they have changed their name and when asked for further update it seem still on it. May I know how long is your service for a simple claim a year or two or five.
A representative from Fernstone Law Limited responded to this review
Dear Mr Abraham Thank you for your feedback. We are disappointed to hear that you feel the service you received was poor. You signed our conditional fee agreement at the start of your claim. Upon review we cannot see your request to move your claim to an alternative firm. An average claim can take 12-18 months to settle. I note we are at the final stages of your claim. We will pass your comments over to the appropriate team and they will be in contact to discuss the matter further. Kind regards, Fernstone Law