My wife and I recently instructed Thomson and Bancks Solicitors to deal with both the sale of our house and purchase of our next house. Emily Wort was appointed to deal with the transaction. Despite most of the staff working from home due to Covid restrictions, the phone was always answered swiftly by different members of staff and the call transferred to Emily (or if necessary her secretary Gemma). All members of staff were very friendly and competent.

Our transaction became a nightmare because our buyer used probably the best known cut-price online estate agents who in due course appointed the solicitors. The solicitors appointed for the buyer were horrific! From the outset they did not even acknowledge multiple communications from Emily (or other parties), let alone action them. As a result, this developed into probably the hardest transaction that Emily has ever handled and came close to it collapsing. If it was not for Emily’s determination and considerable experience in dealing with that awful firm of solicitors whilst reassuring the other parties in the chain we have no doubt that it would have collapsed.

In contrast to our buyer’s solicitors, Emily provided regular updates to us and the other parties. She was always supportive and friendly in our dealings with her. We give Thomson & Bancks Solicitors our strongest possible recommendation. This is based upon their ability to deliver in the most demanding of circumstances and the all-round competence of their staff. It was clear that Emily was over the moon for us when the transaction was successfully concluded. She genuinely cared.

Emily Wort was our solicitor for our recent house move both the sale and purchase. she was wonderful, professional, efficient and always very pleasant and went above and beyond during a very stressful process I would recommend her without doubt and will if require use her again
Thank you Emily your hard work was much appreciated