Anonymous
This review was submitted by a verified client of Paris Smith LLP.
Adequate
Rachel was professional, courteous and conducted our business to a satisfactory conclusion, with no complaints. However dealing with Paris Smith's trainee solicitor during this transaction, I found their manner inappropriate, rather curt and with a tendency to use language inappropriate for clients (e.g. 'fee earner', didn't advise me of the total fee required). I would be reluctant to use this firm again.
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A representative from Paris Smith LLP responded to this review
Thank you very much for your feedback. We appreciate your recognition of the positive aspects whilst equally we value your constructive criticism regarding areas where improvement is needed. Your input will help us refine our approach, and we are committed to addressing the concerns you've raised.