Jemma O'Connor

Partner - Chartered Legal Executive

Accepting new clients via ReviewSolicitors

I first joined Thomson & Bancks Solicitors in October 2006 as a trainee and later completed my Law Degree at Staffordshire University. I qualified as a Fellow of the Chartered Institute of Legal Executives in June 2011 and have since obtained additional Probate Practice Rights enabling me to undertake reserved legal activities. After a period away from the firm, during which I worked for a corporate company in Bristol, I returned with valuable experience in complex probate matters – including high-value estates and intricate intestacies. These experiences strengthened my practice and deepened my understanding of sensitive legal issues. I was appointed an Associate of the firm in July 2022 and was proud to join the Partnership in July 2025. Over the years, I’ve worked across all our offices in Stratford-upon-Avon, Pershore, and Tewkesbury, developing strong ties to the local community and businesses. My practice focuses on the administration of estates (both testate and intestate), Powers of Attorney, Deputyship applications, Wills, tax advice, and legal matters affecting elderly and vulnerable clients. I am a Dementia Friend through the Alzheimer’s Society and a full member of The Association of Lifetime Lawyers (formerly Solicitors for the Elderly). Clients often describe my approach as professional, approachable, and empathetic. I strive to make complex or emotional issues as straightforward and stress-free as possible. Outside of work, I enjoy trail running and spending time with my husband, our two young children, and our whippets in the Cotswolds – a part of the world I’m proud to call home.

  • Regulated by: The Solicitors Regulation Authority

  • Based in Stratford-upon-Avon, Warwickshire
  • Licensed for 2 years

Accepting new clients via ReviewSolicitors

I first joined Thomson & Bancks Solicitors in October 2006 as a trainee and later completed my Law Degree at Staffordshire University. I qualified as a Fellow of the Chartered Institute of Legal Executives in June 2011 and have since obtained additional Probate Practice Rights enabling me to undertake reserved legal activities. After a period away from the firm, during which I worked for a corporate company in Bristol, I returned with valuable experience in complex probate matters – including high-value estates and intricate intestacies. These experiences strengthened my practice and deepened my understanding of sensitive legal issues. I was appointed an Associate of the firm in July 2022 and was proud to join the Partnership in July 2025. Over the years, I’ve worked across all our offices in Stratford-upon-Avon, Pershore, and Tewkesbury, developing strong ties to the local community and businesses. My practice focuses on the administration of estates (both testate and intestate), Powers of Attorney, Deputyship applications, Wills, tax advice, and legal matters affecting elderly and vulnerable clients. I am a Dementia Friend through the Alzheimer’s Society and a full member of The Association of Lifetime Lawyers (formerly Solicitors for the Elderly). Clients often describe my approach as professional, approachable, and empathetic. I strive to make complex or emotional issues as straightforward and stress-free as possible. Outside of work, I enjoy trail running and spending time with my husband, our two young children, and our whippets in the Cotswolds – a part of the world I’m proud to call home.

  • Regulated by: The Solicitors Regulation Authority

  • Based in Stratford-upon-Avon, Warwickshire
  • Licensed for 2 years

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Jemma O'Connor

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5.0
Excellent
94%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.7/5
Expertise

Experience

  • Thomson & Bancks

    Associate & Chartered Legal Executive

    2006 - Present 20 years and 5 months

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

1 Mansell Street, Stratford-Upon-Avon, Warwickshire, CV37 6NR

Reviews

5.0 /5 76 Reviews
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Profile image of Robert & WendyAddrianne Dean

Robert & WendyAddrianne Dean

Verified
Wills, Trusts & Probate

Very confident solicitors dealing with our affairs

Jemma’s comunication was excellent explaining the pros and cons

Legal experts tagged in
this review

from Thomson & Bancks

Thank you for your feedback! We’re glad Jemma’s clear communication and advice on the pros and cons helped you throughout the process. We will be sure to share your kind words with her.

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M.Morgan

Verified
Wills, Trusts & Probate

Re-do my Will

A very professional experience with care and attention from all

Legal experts tagged in
this review

from Thomson & Bancks

Thank you for your feedback. We are pleased to hear that you received a professional service.

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Anonymous

Verified
Wills, Trusts & Probate

Will making

Good experience , would recommend. Very helpful

Legal experts tagged in
this review

from Thomson & Bancks

Thank you for your kind feedback. We’re pleased to hear you had a good experience and found the team helpful throughout. We really appreciate your recommendation.

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Samantha

Verified
Wills, Trusts & Probate

Wills

We have recently put wills in place and selected Jemma O’Connor to write these based on reviews of Thomson & Bancks and Jemma in particular. We weren’t disappointed, Jemma took the time to listen to our requirements and at no point did we feel rushed or that there were any time constraints. Jemma was kind and professional and provided sound guidance in an area she is clearly very experienced in. After draft wills were sent over I queried a few things that we’d forgotten to discuss in our original meeting ie provision for pets. Again Jemma emailed with sound advice on several occasions until we reached the final iteration. I can’t recommend Jemma highly enough, she is professional, very personable and clearly knowledgeable in her field.

Legal experts tagged in
this review

from Thomson & Bancks

Thank you for taking the time to share your experience, Samantha. We're delighted to hear that Jemma provided attentive, professional and knowledgeable support throughout the process of preparing your wills.

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Christina Sowerby

Verified
Wills, Trusts & Probate

Probate

Jemma, sorted out for me and my family a complex probate matter with a positive and sympathetic approach, guiding me through step by step. An immediate response to any and every question I had. I would have no hesitation in recommending her and her team should you need her. Sincere thanks to you all.

Legal experts tagged in
this review

from Thomson & Bancks

Thank you for your thoughtful review, Christina. We’re so pleased to hear that Jemma was able to guide you and your family through a complex probate matter with positivity and empathy. Providing clear, responsive support at such a difficult time is incredibly important, and we’re delighted that Jemma and the team were able to do that for you. Your recommendation means a great deal to us. Kind regards, Thomson & Bancks

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Other Reviews

Profile image of Frannie

Frannie

Family Law

Frannie

Excellent service and great customer care and support. Well done.

Legal experts tagged in
this review

Thomson & Bancks

Dear Frannie, Thank you for your kind words. We’re pleased you experienced excellent service and support. Well done to the team! Best regards, Thomson & Bancks

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Frances

Family Law

Frances

More than helpful, knowledgeable and easy to communicate with. Treated my disabled husband with the utmost courtesy (Pershore Branch) Highly recommended

Legal experts tagged in
this review

Thomson & Bancks

Thank you for your kind words Frances! We are so glad to hear that Jemma provided excellent service and treated your husband with the care and respect he deserves. Your recommendation means a lot to us!

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Gill

Wills, Trusts & Probate

Gill

After the death of my Mother, we had a very log and fairly complicated Estate to sort out. The solicitor I dealt with (Jemma O'Connor) was superb. She was very happy to give advice either by email or on the phone and worked hard to liaise with all of the necessary parties involved. I have nothing but praise for Thomson Bancks.

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