Associate & Chartered Legal Executive at Thomson & Bancks Llp

Jemma O'Connor

Associate & Chartered Legal Executive

I first joined Thomson & Bancks Solicitors in October 2006 as a trainee and later completed my Law Degree at Staffordshire University. I qualified as a Fellow of the Chartered Institute of Legal Executives in June 2011. After a period away from the firm, during which I worked for a corporate company in Bristol, I returned with valuable experience in complex probate matters – including high-value estates and intricate intestacies. These experiences strengthened my practice and deepened my understanding of sensitive legal issues. I was appointed an Associate of the firm in July 2022 and was proud to join the Partnership in July 2025. Over the years, I’ve worked across all our offices in Stratford-upon-Avon, Pershore, and Tewkesbury, developing strong ties to the local community and businesses. My practice focuses on the administration of estates (both testate and intestate), Powers of Attorney, Deputyship applications, Wills, tax advice, and legal matters affecting elderly and vulnerable clients. I am a Dementia Friend through the Alzheimer’s Society and a full member of The Association of Lifetime Lawyers (formerly Solicitors for the Elderly). Clients often describe my approach as professional, approachable, and empathetic. I strive to make complex or emotional issues as straightforward and stress-free as possible. Outside of work, I enjoy trail running and spending time with my husband, our two young children, and our whippets in the Cotswolds – a part of the world I’m proud to call home.

1 Mansell Street, CV37 6NR

Licensed for 1 years

Practice Areas

Wills, Trusts & Probate, Family Law

5.0/5 62 Client Reviews 62
  • Wills, Trusts & Probate 90%
  • Family Law 10%
62 Client Reviews

5.0/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    60
  • Very Good
    2
  • Average
    0
  • Poor
    0
  • Awful
    0

Review sources

Anonymous
Click to rate
Anthony Robert & Suzanne Helen,
Verified Anthony Robert & Suzanne Helen, Added 2 weeks ago Report to admin
Collected whilst working at Thomson & Bancks
July 11, 2025 20250711125349

Enjoyable experience

5

Enjoyable experience updating our wills with Jemma. She was friendly and professional throughout and helped us through the process to a satisfactory conclusion.

Lawyer named in this review: Jemma O'Connor

A representative from Thomson & Bancks responded to this review on 14 July, 2025

Thank you for your kind feedback. We're delighted to hear that Jemma made updating your wills a smooth and pleasant experience with her friendly and professional approach. Best Regards, Thomson & Bancks

Was this review helpful? Yes

Janet,
Verified Janet, Added 3 weeks ago Report to admin
Collected whilst working at Thomson & Bancks
July 08, 2025 20250708210042

will update

5

Jemma was very professional, friendly and helpful.

Lawyer named in this review: Jemma O'Connor

A representative from Thomson & Bancks responded to this review on 14 July, 2025

Dear Janet, Thank you for your lovely feedback. We're so pleased to hear that Jemma was professional, friendly, and helpful throughout your experience. Best regards, Thomson & Bancks

Was this review helpful? Yes

Jean D
Verified Jean D Added 1 month ago Report to admin
Collected whilst working at Thomson & Bancks
June 20, 2025 20250620144759

LPA/Advice

5

Excellent service. Thank you

Lawyer named in this review: Jemma O'Connor

A representative from Thomson & Bancks responded to this review on 23 June, 2025

Dear Jean, Thank you for your kind words. We’re glad you had an excellent experience! Best regards, Thomson & Bancks

Was this review helpful? Yes

Doug Huntington
Verified Doug Huntington Added 1 month ago Report to admin
Collected whilst working at Thomson & Bancks
June 17, 2025 20250617200638

Joe Reid

4

I am satisfied with the outcome following a long family association.

Lawyer named in this review: Jemma O'Connor

A representative from Thomson & Bancks responded to this review on 23 June, 2025

Dear Doug, Thank you for your message. We’re pleased to hear that you are satisfied with the outcome, and we truly value your continued trust in us. Best regards, Thomson & Bancks

Was this review helpful? Yes

JR
Verified JR Added 1 month ago Report to admin
Collected whilst working at Thomson & Bancks
June 04, 2025 20250604104151

Jemma O'Connor

5

Jemma recently dealt with the probate and winding up of my late mother's estate as well as some unforseen difficulties relating to a trust. At all times she was professional and helpful. Any problems were swiftly dealt with and she kept us informed at all times. I can highly recommend her services and would not hesitate to use her again.

Lawyer named in this review: Jemma O'Connor

A representative from Thomson & Bancks responded to this review on 09 June, 2025

Thank you for your kind feedback. We're pleased Jemma provided professional and responsive support during a difficult time. Your recommendation means a lot.

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 2 months ago Report to admin
Collected whilst working at Thomson & Bancks
May 19, 2025 20250519144836

very professional and friendly

5

Jemma was very professional and friendly as were the rest of her team. An excellent service. We would recommend her.

Lawyer named in this review: Jemma O'Connor

A representative from Thomson & Bancks responded to this review on 22 May, 2025

Thank you for your kind words. We’re pleased Jemma and the team provided you with excellent and friendly service. Your recommendation means a lot to us. Best regards, Thomson & Bancks

Was this review helpful? Yes

Michael
Michael Added 3 months ago Report to admin
Collected whilst working at Thomson & Bancks
April 04, 2025 20250404201016

Professional & efficient

5

Having had to deal with the recent passing of my father and then the complexities of probate, I found them incredibly understanding, fast and efficient.
I would highly recommend them.

Lawyer named in this review: Jemma O'Connor

A representative from Thomson & Bancks responded to this review on 08 April, 2025

Thank you for your kind words, Michael. We're truly sorry for your loss and glad we could support you through such a difficult time. We very much appreciate your recommendation.

Was this review helpful? Yes

Tracey
Verified Tracey Added 4 months ago Report to admin
Collected whilst working at Thomson & Bancks
March 27, 2025 20250327101745

Probate for Mother’s estate

5

My experience was very positive, clear, efficient and helpful

Lawyer named in this review: Jemma O'Connor

A representative from Thomson & Bancks responded to this review on 31 March, 2025

Thank you for your kind review, Tracey! We're glad to hear your Probate experience with Jemma was positive, clear, and efficient. We appreciate your feedback!

Was this review helpful? Yes

Sheryl
Verified Sheryl Added 4 months ago Report to admin
Collected whilst working at Thomson & Bancks
March 25, 2025 20250325183259

Administration for late mothers estate.

5

Jemma was very thoughtful when I communicated with her. She explained the process, also the approximate length of time that it might take to probate before completing all the necessary paperwork.

Lawyer named in this review: Jemma O'Connor

A representative from Thomson & Bancks responded to this review on 31 March, 2025

Thank you for your kind review, Sheryl! We're glad to hear Jemma was thoughtful and helpful in guiding you through the probate process. We appreciate your feedback and are pleased we could assist you during this time!

Was this review helpful? Yes

Derek
Verified Derek Added 4 months ago Report to admin
Collected whilst working at Thomson & Bancks
March 25, 2025 20250325165458

Lasting Powers of Attorney

4

Speedy, polite, friendly and very much to the point.

Lawyer named in this review: Jemma O'Connor

A representative from Thomson & Bancks responded to this review on 31 March, 2025

Thank you for your review, Derek! We're glad to hear you were pleased with the family law service provided by Jemma and the team, and found it efficient and friendly. We appreciate your feedback!

Was this review helpful? Yes

Reviews collected on

Frannie
Frannie Added 3 weeks ago Report to admin
Collected whilst working at Thomson & Bancks
July 03, 2025
Collected on
20250703223122

Frannie

5

Excellent service and great customer care and support. Well done.

Lawyer named in this review: Jemma O'Connor

A representative from Thomson & Bancks responded to this review on 07 July, 2025

Dear Frannie, Thank you for your kind words. We’re pleased you experienced excellent service and support. Well done to the team! Best regards, Thomson & Bancks

Was this review helpful? Yes

Frances
Frances Added 8 months ago Report to admin
Collected whilst working at Thomson & Bancks
November 05, 2024
Collected on
20241105155052

Frances

5

More than helpful, knowledgeable and easy to communicate with. Treated my disabled husband with the utmost courtesy (Pershore Branch) Highly recommended

Lawyer named in this review: Jemma O'Connor

A representative from Thomson & Bancks responded to this review on 11 November, 2024

Thank you for your kind words Frances! We are so glad to hear that Jemma provided excellent service and treated your husband with the care and respect he deserves. Your recommendation means a lot to us!

Was this review helpful? Yes

Gill
Gill Added 1 year ago Report to admin
Collected whilst working at Thomson & Bancks
April 25, 2024
Collected on
20240425131950

Gill

5

After the death of my Mother, we had a very log and fairly complicated Estate to sort out. The solicitor I dealt with (Jemma O'Connor) was superb. She was very happy to give advice either by email or on the phone and worked hard to liaise with all of the necessary parties involved. I have nothing but praise for Thomson Bancks.

Lawyer named in this review: Jemma O'Connor

Was this review helpful? Yes

About Jemma O'Connor

I first joined Thomson & Bancks Solicitors in October 2006 as a trainee and later completed my Law Degree at Staffordshire University. I qualified as a Fellow of the Chartered Institute of Legal Executives in June 2011. After a period away from the firm, during which I worked for a corporate company in Bristol, I returned with valuable experience in complex probate matters – including high-value estates and intricate intestacies. These experiences strengthened my practice and deepened my understanding of sensitive legal issues. I was appointed an Associate of the firm in July 2022 and was proud to join the Partnership in July 2025. Over the years, I’ve worked across all our offices in Stratford-upon-Avon, Pershore, and Tewkesbury, developing strong ties to the local community and businesses. My practice focuses on the administration of estates (both testate and intestate), Powers of Attorney, Deputyship applications, Wills, tax advice, and legal matters affecting elderly and vulnerable clients. I am a Dementia Friend through the Alzheimer’s Society and a full member of The Association of Lifetime Lawyers (formerly Solicitors for the Elderly). Clients often describe my approach as professional, approachable, and empathetic. I strive to make complex or emotional issues as straightforward and stress-free as possible. Outside of work, I enjoy trail running and spending time with my husband, our two young children, and our whippets in the Cotswolds – a part of the world I’m proud to call home.

Languages Spoken: English

Contact Jemma O'Connor

Address

Thomson & Bancks Llp

1 Mansell Street

CV37 6NR



Phone

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Associate & Chartered Legal Executive

Thomson & Bancks LLP

2006-present