Regulated by: The Solicitors Regulation Authority
Regulator ID: 530234
Licensed for 12 years
Not accepting new clients via ReviewSolicitors
Regulated by: The Solicitors Regulation Authority
Regulator ID: 530234
Licensed for 12 years
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Claim your profile!32a St Andrew Street, Hertford, Hertfordshire, SG14 1JA
They clearly do not review contracts or act on behalf of buyers - particularly sold prices. Lorna Rooke and David White are absolutely unhelpful and refuse to correct their mistakes - they deliberately do not respond to complaints to exceed the complaint time limit. Avoid them and Duffield Harrison LLP - they are unscrupulous. Save yourself the hassle and go elsewhere.
We were looking for legal help in what should have been a straight forward house purchase situation. We chose Duffield Harrison as they were recommended and a 2 minute walk from my mother's house, which they were made very aware of, so that papers etc could be signed in person rather than having to deal with technology and post etc. This should have also saved time. This was was repeatedly overlooked, ignored, forgotten. Papers were delayed, not sent in full and deadlines missed, to the point where the sale almost fell through. The administration at the front desk was helpful as they could be, but the legal support, attention to detail and accuracy was very far from value for money.
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Recommended by our housing developer, Biased and unfair representation. Failed to make us aware of clauses that have affected the value of our property. Rude unhelpful responses which are in favour of developer rather than providing helpful advice as the customer.
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We contacted several solicitors for the purchase or our new home. Duffield were the most responsive yet not the most expensive. Steph was amazing, unlike solicitors we've used in the past, she kept us informed at every step of the process, letting us know what was happening and updating timescales as necessary. She set realistic time frames and kept us in the loop, even letting us know who to contact if we needed to whilst she had a day off. The phones were always answered and emails and letters from Lorna were prompt and professional. They managed to help us complete our purchase within 6 weeks of engaging them. Thank you to Steph, Lorna and Danielle for their professional and efficient approach!
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I used Duffield Harrison after a personal recommendation from my son who had used them previously. I was not disappointed. Their fees were very competitive and their communication was excellent. Most communication was by email but whenever I needed to speak to someone I could always contact someone by phone. My house sale went through seamlessly and though my house purchase was more complicated the required work was done very diligently and quickly allowing me to take advantage of the Stamp Duty holiday which I hadn't expected. Thanks to Lorna Rooke and Stephanie Wade.
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