John
Extortionate
No complaints about Richard England.His services was pretty good. But I was given an approx price??? And like all solicitors!!! Its never the true end figure !!! Every so often I would a message saying that the work was way more than anticipated so the price would go up? And that's what happened numerous times so my bill ended up DOUBLE what I was originally quoted !!!!! So as I said i have no problem with Richard England But Woolley and Co should be much more transparent with there pricing so unless you have a bottomless pit 🤔 Don't use them !!!!
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A representative from Woolley & Co Limited responded to this review
Thank you for taking the time to leave a review and for your kind comments regarding Richard England’s service and legal support. We are pleased to hear that you felt well supported throughout your matter and that you were satisfied with the outcome achieved. We are, however, genuinely sorry to learn of your concerns around legal costs. We understand how important clarity on fees is, and we always aim to be transparent from the outset. As discussed during your matter, initial figures provided are estimates and, where work becomes more complex or extends beyond what was originally anticipated, additional costs can arise. We appreciate that this can be frustrating. We take feedback on pricing very seriously and continually review how we communicate costs to ensure this is as clear and helpful as possible for our clients. Thank you again for your feedback.
