WendyElizabeth
This review was submitted by a verified client of WSP Solicitors Limited.
The Bramleys of Burleigh
As I am deaf I rely on emails and text messages for communication as I cannot hear on the phone so have found the emails very helpful. The only problem was being an Oap and not technically minded and being sent the WSP App without proper explanation what it was being used for. I had been expecting the "paperwork" being sent by post for me to fill in the questionnaire so there was nearly a fortnight's delay before being told it was all being done on the App! I had to get my son to come over to download it for me.
A representative from WSP Solicitors Limited responded to this review
Thank you for your review. We really appreciate your comments regarding the app and do try to take our clients circumstances into consideration when offering this, we are sorry if it was not quite the right fit in the end. We really appreciate your review and I will feedback to the team so we can continue to provide the best service we can to all our clients.