Janet
Highly professional and personal service
Mrs Bollard was a highly professional and very personable solicitor. She assisted our elderly mother in putting together her will. Her approach was completely open and approachable; she was able to give sound impartial advice and guidance. Throughout the process she checked that she understood the procedure and outcomes. Her guidance and knowledge was invaluable in assisting her in making clear decisions and she presented as genuinely mindful that she achieved the best outcome for her needs. The appointment was welcoming and relaxed and Mrs Bollard was clear from the outset including the very reasonable fees, which our mother was extremely pleased with. This small firm demonstrates a true personal and thoughtful service in which you genuinely feel you are being treated and respected as an individual, where your specific requirements are entirely accommodated, without doubt Mrs Bollard epitomises this approach. We have recommended Mrs Bollard since and have no hesitation in doing so again. Sincere thanks to both Mrs Bollard and the Somerville and Savage Team.
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