Faye Round

I have nothing but positive things to say abpur Faye and Eastham solicitors. They were fantastic and very patient with a very long winded case. Huge appreciation for their help and support throughout

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Faye Round

Mark Evans

08/06/2026

Thank you for your wonderful feedback. We’re delighted to hear that Faye and the team provided such fantastic support throughout your claim. We appreciate that longer-running cases can require patience and perseverance, so it’s especially pleasing to know that you felt supported throughout the process. We’ll be sure to pass on your kind comments to Faye. Thank you again for your kind review.

Faye was very helpful in my compensation claim from start to finish Faye explained what would happen and the outcome was great so a big thank you to Faye for all her help ...will definitely recommend Faye if any of my friends are unfortunate to have a accident at work

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Faye Round

Mark Evans

26/05/2026

Thank you for your wonderful feedback and recommendation. We’re delighted to hear that Faye provided such helpful guidance throughout your compensation claim and kept everything clearly explained from start to finish. It’s great to know that you were pleased with the outcome achieved, and we’ll be sure to pass on your kind comments to Faye. Thank you again for your recommendation.

Faye was absolutely brilliant from start to finish and truly went above and beyond while handling my injury at work claim. She was professional, knowledgeable, and incredibly supportive throughout the entire process, always keeping me informed and explaining everything clearly. Nothing was ever too much trouble, and she genuinely cared about achieving the best possible outcome for me. Her dedication, attention to detail, and reassurance made what could have been a stressful experience feel manageable and straightforward. I couldn’t have asked for a better solicitor and would highly recommend Faye to anyone needing legal support.

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Faye Round

Faye Round you have been so kind and helpful over the past 3 years. There has been a lot of waiting (which we expected), but you kept us informed, always great at explaining the process and what was to be expected next. We are beyond grateful for your help, and we couldn't have wished for a better outcome. Congratulations on winning the day!

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Faye Round

I had an excellent experience working with Faye on my injury-at-work claim. From start to finish, she was incredibly professional, supportive, and reassuring. Faye kept me informed throughout the entire process, explained everything clearly, and always made sure I understood the next steps. Her dedication and attention to detail gave me real confidence, and thanks to her hard work I secured a successful payout. I’m truly grateful for everything she did. I would highly recommend Faye to anyone looking for a knowledgeable and reliable solicitor who genuinely cares about their clients.

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Faye Round

i can’t imagine the positive reviews are genuine . unless the company has completely rebranded and hired new staff in the past few months… i had very simple case that was an easy win. after 6 months of terrible communication from lorraine i was passed to my solicitor Faye . absolutely abhorrent service yet again, wouldn’t even pick up the call preferred to talk over email which is incredibly frustrating. in one email i typed really quickly whilst working i made a mistake which over the phone would’ve been easily rectified but over email it looked really bad. Faye then set up for me to meet with her doctor which i’d been waiting months for so i was excited . then she instantly cancelled the appointment because she no longer trusted me after that email. which could’ve easily been rectified had she the decency to answer the phone. i work in sales so customer service is a specialty of mine. Lorraine and Faye and the whole of easthams solicitors lack this attribute to the highest degree. absolutely awful service . passed the case to my new claim company and the process is splendid with constant reassurance and easy to contact and nothings to much to ask. what an absolute shame. wasted 6 months with this lot . WOULD NOT RECOMMEND

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Faye Round

Mark Evans

16/06/2026

We’re sorry to read of your experience and that you were left feeling frustrated by both the communication and the handling of your claim. We understand how disappointing it can be when expectations are not met, particularly where updates, accessibility and clarity of advice are concerned. We also appreciate the frustration that can arise when appointments or planned next steps do not proceed as expected. Client feedback is taken seriously and helps us to continually improve the service we provide. Thank you for taking the time to share your comments.