Regulated by: The Solicitors Regulation Authority
Regulator ID: 231039
Licensed for 17 years
Accepting new clients via ReviewSolicitors
Regulated by: The Solicitors Regulation Authority
Regulator ID: 231039
Licensed for 17 years
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Compliance Officer for Finance and Administration
Until Present
English
| Monday | 08:30–21:00 | |
| Tuesday | 08:30–21:00 | |
| Wednesday | 08:30–21:00 | |
| Thursday | 08:30–21:00 | |
| Friday | 08:30–21:00 | (Open) |
| Saturday | (Closed) | |
| Sunday | (Closed) |
The Chancery Suite, 2 Alexandra Gate, Ffordd Pengham, Cardiff, CF24 2SA
This review was submitted by a verified client of Simon J Vollans & Co.
Simon and team very helpful, pragmatic and came recommended to me in pursuit of a repossession order
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This review was submitted by a verified client of Simon J Vollans & Co.
Professional and very responsive at all steps of the procedure which really helped to reduce the stress. Would highly recommend their services.
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Thank you very much for your kind review. It's good to know we lived up to your expectations.
This review was submitted by a verified client of Simon J Vollans & Co.
Simon vollans acted with real professionalism and clarity throughout a very stressful situation. After years of non-payment by tenants, he guided me through the process calmly, efficiently, and with clear advice at every step. Thanks to his persistence and expertise, the matter was resolved effectively. I felt supported and informed from start to finish and would highly recommend him to anyone needing a firm, reliable solicitor.” How’s that?
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Thank you very much for your kind review. It really is appreciated.
This review was submitted by a verified client of Simon J Vollans & Co.
Guided and supported me through a successful repossession process.
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Thank you for your review. I'm very pleased we could help.
I instructed this firm in relation to a possession matter and, in my experience, the service was poor. Over a prolonged period, I was repeatedly asked for the same or substantially similar information, which caused delay, confusion and additional cost. What was particularly frustrating was that some of these repeated requests appeared in correspondence and time entries more than once, even where the issue had already been raised or documents had already been provided. I do not consider the matter was handled efficiently or professionally. Instead of progressing matters clearly, the process became circular, with repeated queries, inconsistent positions, and increasing charges. I also disputed the way costs were being charged in light of the repeated back-and-forth. I raised a formal complaint, but I did not feel my concerns were properly addressed. I have therefore escalated the matter further. This review reflects my own experience as a client.
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Thank you for taking the time to share your feedback. Housing possession claims require strict adherence to statutory compliance standards, as even minor documentation gaps can result in a claim being struck out by the court, leading to significant delays and costs. Our verification process is designed to prevent this and protect our clients' interests prior to issuing proceedings. We take all feedback regarding communication and costs very seriously. While we regret that you felt frustrated by the process, we always aim to handle matters as transparently and efficiently as possible. Due to our strict professional duties of client confidentiality, we cannot discuss individual file details on a public forum. As noted in our final complaint response, if you remain dissatisfied with the outcome of our internal investigation, you have the right to refer your concerns to the Legal Ombudsman, who can provide an independent review.
Simon represented us at a no fault eviction. He was professional explained the process thoroughly and kept us informed at each stage. On the court date he applied for costs successfully we would highly recommend
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Thank you for your kind words, Kerry. We’re glad Simon could guide you through the process successfully and keep you informed every step of the way.
Very useful fixed price service when I had to evict a freeloading non paying tenant.
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Excellent service and will not hesitate to use your services if needed again and will tell others. Thank you
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Thank you Carol, that's much approciated.
Simon Vollans provided a really professional, yet approachable service in my case of dealing with a nightmare tenant who was trying to claim for everything with the help of dubious compensation culture solicitors. He helped my stress levels enormously and was reasonable with the costs as well and he also respected my efforts for trying to deal with the situation myself. Highly recommended.
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The service provided by Simon and his team could not have been better. We had a tenancy eviction completed successfully in much less time than anticipated. Using specialist professionals to act on our behalf, made for a very straightforward and stress free process. A free initial telephone consultation and surprisingly competitive rates too - what more could you ask for? Highly recommended.
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Thank you Andy! Look forward to assiting you in the future.
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