Simon J Vollans & Co logo

Simon J Vollans & Co

The Chancery Suite, 2 Alexandra Gate, Ffordd Pengham, Cardiff, CF24 2SA

Accepting new clients

The Chancery Suite, 2 Alexandra Gate, Ffordd Pengham, Cardiff, CF24 2SA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 522576

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Simon J Vollans & Co Review Scores & Client Satisfaction Overview

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Accreditations

Simon J Vollans & Co are accredited by

The Law Society accreditation awarded to Simon J Vollans & Co

Description

We are tenant eviction solicitors. The firm was founded in 2010. Our philosophy is to specialise, doing one thing and doing it really well. This approach means that not only are we really good at what we do, but we can do it really efficiently. We don’t need to research everything from first principles. We can invest in efficient and highly specialised systems because we use them all the time. It means that you get the best possible service at the best possible price.

Rankings by area of expertise

The rankings below show the areas of expertise that Simon J Vollans & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

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Simon J Vollans & Co Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
Value for money: 94%
11% above
national average
93%
Success
Rate
Satisfied with outcome: 93%
11% above
national average
93%
Would
Recommend
Would recommend to friends and family: 93%
12% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Simon J Vollans & Co are accredited by

The Law Society accreditation awarded to Simon J Vollans & Co

Description

We are tenant eviction solicitors. The firm was founded in 2010. Our philosophy is to specialise, doing one thing and doing it really well. This approach means that not only are we really good at what we do, but we can do it really efficiently. We don’t need to research everything from first principles. We can invest in efficient and highly specialised systems because we use them all the time. It means that you get the best possible service at the best possible price.

Rankings by area of expertise

The rankings below show the areas of expertise that Simon J Vollans & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Simon J Vollans & Co

Contact & Locations - Simon J Vollans & Co

Opening hours

Monday 08:30–21:00
Tuesday 08:30–21:00
Wednesday 08:30–21:00
Thursday 08:30–21:00
Friday 08:30–21:00 (Open)
Saturday (Closed)
Sunday (Closed)

The Chancery Suite, 2 Alexandra Gate, Ffordd Pengham, Cardiff, CF24 2SA

Reviews

0.0 /5 0 Reviews
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Clients say

What clients say about Simon J Vollans & Co

The firm is praised for its expertise in possession, repossession and eviction matters, particularly for landlords dealing with non-payment and other tenancy disputes. Clients value its clear advice, professionalism and strong case handling, especially in difficult and stressful situations. The service is described as responsive, calm, efficient and supportive, with solicitors keeping clients informed at every step. Persistence, reliability and clarity are repeatedly highlighted, helping to reduce stress and achieve successful outcomes.

Very responsive
Clear advice
Professional service
Reduced stress
Handled calmly
Worked efficiently
Strong expertise
Kept informed
Highly recommended
Successful repossession

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Reviews

4.7 /5 28 Reviews
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Clients say

What clients say about Simon J Vollans & Co

The firm is praised for its expertise in possession, repossession and eviction matters, particularly for landlords dealing with non-payment and other tenancy disputes. Clients value its clear advice, professionalism and strong case handling, especially in difficult and stressful situations. The service is described as responsive, calm, efficient and supportive, with solicitors keeping clients informed at every step. Persistence, reliability and clarity are repeatedly highlighted, helping to reduce stress and achieve successful outcomes.

Very responsive
Clear advice
Professional service
Reduced stress
Handled calmly
Worked efficiently
Strong expertise
Kept informed
Highly recommended
Successful repossession

ReviewSolicitors Review List

Profile image of Gary P

Gary P

Verified
Housing & Property

Repossession Order

Simon and team very helpful, pragmatic and came recommended to me in pursuit of a repossession order

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Paul T

Verified
Housing & Property

Serving of a section 8 notice

Professional and very responsive at all steps of the procedure which really helped to reduce the stress. Would highly recommend their services.

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Reply by profile image of Simon Vollans

Simon Vollans

Thank you very much for your kind review. It's good to know we lived up to your expectations.

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Debra Hawkins

Verified

Simon villans

Simon vollans acted with real professionalism and clarity throughout a very stressful situation. After years of non-payment by tenants, he guided me through the process calmly, efficiently, and with clear advice at every step. Thanks to his persistence and expertise, the matter was resolved effectively. I felt supported and informed from start to finish and would highly recommend him to anyone needing a firm, reliable solicitor.” How’s that?

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Reply by profile image of Simon Vollans

Simon Vollans

Thank you very much for your kind review. It really is appreciated.

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Andrew Light

Verified
Housing & Property

Repossession

Guided and supported me through a successful repossession process.

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Reply by profile image of Simon Vollans

Simon Vollans

Thank you for your review. I'm very pleased we could help.

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anonymous

Avoid

I instructed this firm in relation to a possession matter and, in my experience, the service was poor. Over a prolonged period, I was repeatedly asked for the same or substantially similar information, which caused delay, confusion and additional cost. What was particularly frustrating was that some of these repeated requests appeared in correspondence and time entries more than once, even where the issue had already been raised or documents had already been provided. I do not consider the matter was handled efficiently or professionally. Instead of progressing matters clearly, the process became circular, with repeated queries, inconsistent positions, and increasing charges. I also disputed the way costs were being charged in light of the repeated back-and-forth. I raised a formal complaint, but I did not feel my concerns were properly addressed. I have therefore escalated the matter further. This review reflects my own experience as a client.

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Reply by profile image of Simon Vollans

Simon Vollans

Thank you for taking the time to share your feedback. Housing possession claims require strict adherence to statutory compliance standards, as even minor documentation gaps can result in a claim being struck out by the court, leading to significant delays and costs. Our verification process is designed to prevent this and protect our clients' interests prior to issuing proceedings. We take all feedback regarding communication and costs very seriously. While we regret that you felt frustrated by the process, we always aim to handle matters as transparently and efficiently as possible. Due to our strict professional duties of client confidentiality, we cannot discuss individual file details on a public forum. As noted in our final complaint response, if you remain dissatisfied with the outcome of our internal investigation, you have the right to refer your concerns to the Legal Ombudsman, who can provide an independent review.

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Other Reviews

Profile image of Kerry

Kerry

Housing & Property

Kerry

Simon represented us at a no fault eviction. He was professional explained the process thoroughly and kept us informed at each stage. On the court date he applied for costs successfully we would highly recommend

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Simon J Vollans & Co

Thank you for your kind words, Kerry. We’re glad Simon could guide you through the process successfully and keep you informed every step of the way.

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Huw

Housing & Property

Huw

Very useful fixed price service when I had to evict a freeloading non paying tenant.

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Carol

Housing & Property

Carol

Excellent service and will not hesitate to use your services if needed again and will tell others. Thank you

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A representative from Simon J Vollans & Co responded to this review

Thank you Carol, that's much approciated.

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Gill

Housing & Property

Gill

Simon Vollans provided a really professional, yet approachable service in my case of dealing with a nightmare tenant who was trying to claim for everything with the help of dubious compensation culture solicitors. He helped my stress levels enormously and was reasonable with the costs as well and he also respected my efforts for trying to deal with the situation myself. Highly recommended.

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Hamid Saleh

Hamid

Many thanks to Mr Simon for helpful and efficient service. Always available to help and answer any questions. It went smooth for (tenant eviction). Highly recommended.

No problem Hamid! Glad we could help resolve your situation efficiently and to your liking.

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