Andrew Farley

Having experienced a full CHC assessment for our dad and funding being declined, we wanted to be better prepared when mum's health sadly deteriorated and she was put forward for a full CHC assessment. I initially spoke to Andrew, who explained a variety of ways in which the company could help. He was very pleasant to converse with and there was absolutely no pressure to commit. Upon discussions with family we decided to use the advisory phone call whereupon we had an in-depth discussion with Maq, whose advice was excellent. I would absolutely recommend Farley Dwek if you are seeking CHC funding, particularly as it is often declined when it should not be. We were pleasantly suprised that mum was awarded the funding and we are certain the fact that we had mentioned we had used Fawley Dwek, contributed to this decision. We had prepared well for mum's assessment, however upon talking to Maq it really highlighted several things we hadn't considered, which enabled us to be fully armoured with precise evidence during the CHC meeting. The cost of getting advice is so minimal in comparison to the extortionate fees for nursing homes, I would absolutely say do it, to give your loved one the best chance of getting the funding if they meet the criteria. Had we been better prepared for dad's we are sure he would have received funding too. Sadly he passed away and the 5 months he was in a nursing home cost £20,000. Seek advice to ensure you are fully prepared for these difficult meetings.

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Andrew Farley

We received good service from this company, although ultimately the service came from an independent self employed ex Nurse Assessor / Manager instructed by them. To this end, I suspect the fees were a little high. That being said, the service we received from that Assessor was superb. I can’t speak highly enough of them. Their knowledge, experience & professionalism were second to none & no doubt assisted us in understanding the process & obtaining the funding. Thank you Maq! I would highly recommend him.

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Andrew Farley

We used FD for help with my Dad's CHC. We started with discussions with Andrew Farley, a partner. The company were responsive and professional throughout. Then we spoke with Maq, a nurse advocate who dug deep into my Dad's health and history. He gave us practical advice and pointed out what the law is, what it requires & how to go about approaching it. We wanted support at the DST, so were put in touch with another Nurse Advocate, Carla; she was amazing. The experience can be daunting and harrowing at times - I have no idea how we'd have done without her support. She visited my Dad at the nursing home, spoke to him and the nurses - Literally left no stone unturned and was tenacious with it. During the meeting she was constantly taking notes and wasn't afraid to raise objection whenever she felt something was incorrect. She uncovered some concerning gaps in my Dad's care which we will be addressing to make sure he is being looked after. We'd never have known otherwise. I realise that getting a solicitor involved for CHC isn't financially possible for everyone, but you're dealing with your family here - You want to do all you can. You can';t guarantee an outcome, but you can at least try. Eventually my Dad was refused full CHC but we got a continuation of his FNC. This was solely down to the nursing home keeping inadequate and contradictory records, which are the ultimate basis for the decision, but Carla even gave them a chance to rectify it in advance, which they chose to ignore. So we can't hold FD responsible for the decision - It's the home's fault. I can completely recommend Farley Dwek, and if you're lucky enough to get Carla as your Nurse Advocate you're going to be re-assured and feel like you have someone fighting your corner in what is, after all, a rigged match. I wasn't paid for this review and wasn't asked to do it, by the way.

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Andrew Farley

Farley Dwek were excellent at the meeting we held as part of the CHC application process. Given that the care home had sent over 200 pages of notes the day before they were informed, totally professional and commanding advocates. Whatever the outcome I would certainly recommend them to others.

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Andrew Farley

I approached Farley Dwek for help in securing Continuing Health Care Funding for my husband who has advanced dementia. My first conversation with the solicitor was friendly and supportive , I was directed to extremely helpful free literature on their sister website and information on the services they offer and prices were emailed to me as well as a link to the free advice. No pressure was put on me to secure their services. Having been told by various health professionals that CHCF for dementia is particularly hard to secure and read the free information about the assessment process to secure funding I decided I wanted the additional support of a nurse to advocate for my husband. This is one of the services offered by FD . One of their nurse was appointed ted to help us. She had vast experience of the CHCF system and had previously worked as an assessing nurse for the NHS. The weekend before the scheduled assessment the nurse spent two hours taking me through a mock assessment and gathering as much information as she could about my husband. I was reassured and was able to confidently explain our case at the actual meeting with the advocate nurse beside me. She was invaluable dipping into the conversation occasionally to clarify what was the understanding of the meeting on a particular point, or challenging aspects of care and ensuring correct protocol was followed. The outcome my husband was awarded CHCF and most of the fees already paid were recovered. Everyone I talked with at the firm were caring , understanding , knowledgeable and professional. Every promise to get in touch, get back with information was kept in a timely and efficient manner. Superb service.

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Andrew Farley