Farley Dwek Solicitors Limited

When a loved one has dementia there is a lot to cope with delivering their care. The team at Farley Dwek were totally professional in challenging an incorrect NHS CHC funding decision. We are so grateful.

I would like to take this opportunity to thank Andrew and his Team for the support and fabulous advice provided to me during my mum’s two applications for CHC Funding over the last year.

Many thanks go to both Angela and Diane who assessed my mum for CHC who were instrumental in ensuring my mum secured funding. The knowledge and wisdom they brought to the process was second to none. Dealing with the NHS and Social Services can be extremely challenging and stressful for any family but having Angela and Diane at my and my mums side was hugely reassuring.

Another big thank you goes to Jackie and Gill for all the support in arranging contacts with the Nurses Assessors as well as having the time to listen to all my worries and concerns.

I would highly recommend using Farley Dwek. From the initial phone call with Andrew, expectations are clear and honest. Andrew is also honest with fee structures that he charges. The level of professionalism is amazing with prompt and clear communication either by phone or email. I was never compelled to chase up correspondence or phone calls at any stage during the process.

A fantastic experience and with fantastic people.

I am so grateful for the support Farley Dwek provided me but more importantly my mum

Jonathan Dwek worked with my sister and I on a personal injury case involving our father who suffered a fractured hip whilst in hospital recovering from Covid in May 2020. From the very beginning I found Jonathan to be extremely helpful and always available for advice even on matters not directly related to the actual case, he always demonstrated great empathy and was very generous with his time. Our father was awarded a reasonable award thanks to Jonathan's expertise and knowledge in such cases. As a family we would definitely recommend Farley Dwek Solicitors to anyone who has suffered a personal injury.

Throughout the process, Farley Dwek were professional and supportive. Diane Jenkins, our
Independent Continuing Healthcare Practitioner, was very knowledgeable and kind and was incredibly thorough in her write up of my mother's case. The process can be emotionally fraught and I was so grateful for her guidance. I'm not sure we could have done it without Farley Dwek!

Re. Advocacy in application for Continuing Health Care: My comments relate to what I understood to be the cheapest sort of legal support which was available. The next higher level seemed to offer the collection of evidence, an analysis, and the provision of a preliminary opinion. I thought I could do that myself so it would only have served to make things more expensive. However, because of my own preparation I felt that a more tailored fee would have been appropriate, but that was not on offer. At first there was the usual business of the contract and the forms to fill in, which probably could not be avoided, but Farleydwek handled most of that sort of thing over the arrangements for the CHC assessment itself, which was nice. We have not yet had a decision, ideally according to guidelines and the Law, with the distinct possibility of needing more help with the legalistic business of appealing in future. I have seen that decisions can often appear arbitrary, and that legal help would then become yet more expensive. In the end that seems just the way it is i.e. a lottery, but maybe I am being unfair. Anyway the advocacy turned out to be very expert and competent, exactly as claimed. I thought I knew it all but that was not the case, and advocacy did really help. The CHC assessor attended in person and the 'mutidisciplinary team meeting' was held with the help of a conferance program on her laptop, which clearly showed the image of the social security rep. and FD's advocate. Everyone was easy and quite sociable so the meeting was not at all unpleasant, only becoming formal when necessary. The sound was excellent and and I thought that the advocate helped things to go as well as possible. That might have happened anyway but she clearly grasped the whole situation and was extremely efficient, definitely steering things in a favourable direction upon several occasions. With so much money at stake I felt happy that the massive fee was worth it, regardless of the outcome....

From first contact with the managing partner Andrew Farley and Ruth Pople,
Senior Case Manager , Farleydwek appeared to be a very well organised
Law firm.
The staff is very professional and takes all the time to explain
sometimes complicated situations .

I used Farley Dwek to carry out a retrospective CHC claim for my late mother. Debbie Payton was the solicitor who took on the claim and I can’t recommend her highly enough. The claim was drawn out over several years due to the intervention of Covid which led to a backlog of cases within the then CCG and then two internal CCG reorganisations which led to further delays.

During the intervening period Debbie kept me up to date with progress and consulted me throughout. Her attention to detail was second to none and the amount of work she put into the claim was outstanding. She provided excellent advice and I couldn’t have asked for better representation.

CHC is a time consuming, confusing and frustrating process, but Debbie took all that stress away. I would have no hesitation in recommending Farley Dwek to guide you through the CHC minefield.

Over the last few months it has been my pleasure to work with the team at Farley Dwek Solicitors and in particular Debbie Payton. I chose the company following a need to appeal a negative decision in terms of Continuous Health Care provisioning. I purchased their book which was written is straight forward language and would highly recommend it as a source of information to truly understand the way the system assesses our loved ones.
Having looked at the reviews on line I made the right choice in appointing Farley Dwek to represent us. They were professional, tenacious at gathering and reviewing all the evidence and then putting forward an extremely strong and detailed appeal. Spearheaded by Debbie the paperwork was submitted and the negative decision was overturned.
This is a life changer for us as it removes the stress and the unfairness in the system in terms of recognising where a primary health need is evidently present. Debbie kept me sane and positive and was a pleasure to work with. I wholeheartedly recommend this firm

Farleydwek undertook my case against the NHS on behalf of my late Uncle to recover fees for his primary care, that were unjustly withheld and charged.
It took over five years of negotiations and challenges to successfully conclude the case.
I was always kept up to date with proceedings throughout this time and wish to thank them for their Patience,Tenacity and Expertise in dealing with this matter.

I received perfect service at very short notice in respect of a reassessment of my mother's funding at the end of a period on Fast Track (end of life) CHC funding. I had a consultaion by telephone for in excess of two hours with an expert and well experienced nurse assessor, who then attended the reassessment meeting remotely and assisted hugely. She brought to the meeting a level of insight and expertise that I lacked and her friendly and collaborative approach was just right. As a result, and contrary to what I had been expecting, my mother has been given CHC funding. This will be hugely beneficial to her and is a great relief to me. The legal fee was a very sound investment. Inclusive of VAT it equated to the cost of just six days of my mother's care.