R Gallagher
This review was submitted by a verified client of Willans LLP.
Above and beyond support from a trusted team
I cannot thank Willans enough, in particular Tom O'Riordan, for the care and attention he gave to our family when sorting our Wills and LPAs. These were particularly emotional conversations to have, and we had very little knowledge of the process. Tom walked us through every step of the journey and explained everything in thorough detail but also in a way that felt easy to understand. He has a calm nature that helped us to navigate these difficult conversations, but at the same time is fast acting, readily available and just generally a fantastic support to have had behind us. Willans have supported our family through several milestones now, and despite having sought legal care from other places prior, it is their true caring and shrewd attention to detail that will keep us coming back again. Suzanne O'Riordan is another enormous support, going above and beyond to resolve a conflict in my house purchase. It arose from the other party and she fairly challenged their error but with manners and dignity. Thank you for going above and beyond with your service, and recognising us as a family with a heartbeat, not just a number.
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A representative from Willans LLP responded to this review
Thank you for taking the time to leave us such positive feedback - we really appreciate it. We are happy to hear that Tom and Suzanne especially were able to help.