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Willans LLP

34 Imperial Square, Cheltenham, Gloucestershire, GL50 1QZ

Accepting new clients

34 Imperial Square, Cheltenham, Gloucestershire, GL50 1QZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 488471

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Willans LLP Review Scores & Client Satisfaction Overview

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Accreditations

Willans LLP are accredited by

Cyber Essentials Certified accreditation awarded to Willans LLP
Resolution Logo accreditation awarded to Willans LLP
The Law Society accreditation awarded to Willans LLP

Description

When you choose Willans, you can rest assured that you’ll have lawyers of the highest calibre on your side offering outstanding legal advice and client-care led service. Established in Gloucestershire in the 1940s, we work with local, national and overseas clients. Whether you’re a business needing support or are looking for personal legal services, we’re ready to help. Many areas of law which we advise on and a good number of our lawyers are recommended purely on merit year-on-year by national independent legal guides (including Chambers and The Legal 500) who speak to clients about their experiences.

Rankings by area of expertise

The rankings below show the areas of expertise that Willans LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

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Willans LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%
Success
Rate
13% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Willans LLP are accredited by

Cyber Essentials Certified accreditation awarded to Willans LLP
Resolution Logo accreditation awarded to Willans LLP
The Law Society accreditation awarded to Willans LLP

Description

When you choose Willans, you can rest assured that you’ll have lawyers of the highest calibre on your side offering outstanding legal advice and client-care led service. Established in Gloucestershire in the 1940s, we work with local, national and overseas clients. Whether you’re a business needing support or are looking for personal legal services, we’re ready to help. Many areas of law which we advise on and a good number of our lawyers are recommended purely on merit year-on-year by national independent legal guides (including Chambers and The Legal 500) who speak to clients about their experiences.

Rankings by area of expertise

The rankings below show the areas of expertise that Willans LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Lauren Bush

Lauren Bush

Verified
Wills, Trusts & Probate

Wonderful service from start to finish

"Claire was amazing throughout. So down to earth and practical in her advice. Everything was dealt with so professionally and I highly recommend her! "

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Danielle

Verified
Housing & Property

Simply fantastic from start to finish

"Simon Hodges was the epitome of professionalism from the moment we instructed him to sell our property. He dealt with everything swiftly and effectively, leaving us feeling reassured and in safe hands. Simon was totally unflappable and his calm, sensible approach was exactly what we needed."

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Meet the team of Willans LLP

Contact & Locations - Willans LLP

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

34 Imperial Square, Cheltenham, Gloucestershire, GL50 1QZ

Reviews

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What clients say about Willans LLP

Clients praise the firm for strong specialisms in conveyancing, wills, probate, family and dispute resolution, landlord/tenant work and property sales/purchases, with knowledgeable, efficient and reliable legal expertise. Valued soft skills include professionalism, clear communication, responsiveness, calmness, empathy and a caring, reassuring manner. Clients highlight proactive case management, attention to detail, trustworthiness and practical, well‑considered advice, often noting smooth, timely transactions and a supportive, approachable team that restores confidence during stressful matters.

professional
efficient
knowledgeable
responsive
helpful
calm
trustworthy
proactive
attentive
thorough

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Reviews

4.8 /5 422 Reviews
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Clients say

What clients say about Willans LLP

Clients praise the firm for strong specialisms in conveyancing, wills, probate, family and dispute resolution, landlord/tenant work and property sales/purchases, with knowledgeable, efficient and reliable legal expertise. Valued soft skills include professionalism, clear communication, responsiveness, calmness, empathy and a caring, reassuring manner. Clients highlight proactive case management, attention to detail, trustworthiness and practical, well‑considered advice, often noting smooth, timely transactions and a supportive, approachable team that restores confidence during stressful matters.

professional
efficient
knowledgeable
responsive
helpful
calm
trustworthy
proactive
attentive
thorough

ReviewSolicitors Review List

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John Pugh

Verified

Turst Litigation

Claire is very professional and quickly able to appreciate the issues. We received a satisfactory outcome although the other side issued confusing and repetative statements.

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A representative from Willans LLP responded to this review

Thank you, John. We appreciate you taking the time to leave us an online review and are happy to hear that Claire was able to help.

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Anonymous

Verified

Excellent, responsive, and easy to work with

Simon helped and advised us through the sale of a leasehold flat which had some complexities and was present, responsive, helpful and calm through the whole process. His advice was well considered and valuable. We have already recommended Simon to friends in a similar situation.

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A representative from Willans LLP responded to this review

Thank you for taking the time to leave us an online review. We're very happy to hear that Simon was able to help!

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Adrian Grimmitt

Verified
Housing & Property

Efficient, professional and friendly service

From providing a quote through to completion of the sale the service was efficient, professional and friendly.

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A representative from Willans LLP responded to this review

Thank you, Adrian. We're very happy to hear the team was able to help.

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Sheila Lewer

Wills, Trusts & Probate

Psinfree

I already had a will with Willans which needed to be updated. I found them easy and efficient to deal with.

A representative from Willans LLP responded to this review

Thank you for taking the time to leave a review, we are glad we could help

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R Gallagher

Verified
Wills, Trusts & Probate

Above and beyond support from a trusted team

I cannot thank Willans enough, in particular Tom O'Riordan, for the care and attention he gave to our family when sorting our Wills and LPAs. These were particularly emotional conversations to have, and we had very little knowledge of the process. Tom walked us through every step of the journey and explained everything in thorough detail but also in a way that felt easy to understand. He has a calm nature that helped us to navigate these difficult conversations, but at the same time is fast acting, readily available and just generally a fantastic support to have had behind us. Willans have supported our family through several milestones now, and despite having sought legal care from other places prior, it is their true caring and shrewd attention to detail that will keep us coming back again. Suzanne O'Riordan is another enormous support, going above and beyond to resolve a conflict in my house purchase. It arose from the other party and she fairly challenged their error but with manners and dignity. Thank you for going above and beyond with your service, and recognising us as a family with a heartbeat, not just a number.

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A representative from Willans LLP responded to this review

Thank you for taking the time to leave us such positive feedback - we really appreciate it. We are happy to hear that Tom and Suzanne especially were able to help.

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Other Reviews

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Alice Lacey

Alice

We recently sold our flat in Bristol and Heloise Brittan and Suzanne O'Riordan at Willans Solicitors were fantastic throughout. What should have been a straightforward sale became unnecessarily complicated due to delays and issues caused by the buyer's solicitor. Suzanne was particularly outstanding. She struck exactly the right balance between being steely-headed and authoritative when needed, while also being incredibly understanding during my more stressful moments. During the difficult exchange and completion stage, her calm approach, optimism and determination were invaluable. You always felt that she was firmly on your side and acting in your best interests. We are extremely grateful for all her hard work and would highly recommend Willans conveyancing/property team.

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Marcus Newcombe

Marcus

Recently completed a house purchase with Willans and they were excellent throughout the entire process. A special thanks to Héloïse and her team who were incredibly knowledgable, efficient and trustworthy. Would highly recommend.

A representative from Willans LLP responded to this review

Thank you for taking the time to leave us an online review, Marcus. We appreciate the kind words and are happy to hear our team was able to help.

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tony h

Housing & Property

tony

Willans are a well known solicitors based in Cheltenham, they provide high quality services with diligence and professionalism. I’ve been assisted by Bethen Abraham who was able to quickly grasp the issue at hand, provide excellent insight, advice and dealt with my dispute firmly and effectively. Willans is a firm you can trust, hence why they have a great reputation.

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A representative from Willans LLP responded to this review

Thank you for taking the time to leave us a positive online review, Tony - it's much appreciated. We're happy to hear that Bethen was able to help!

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Vanessa Carter

Vanessa

Katie Charlton and Bethen Abraham at Willans LLP were a pleasure to work with when helping us update our tenancy documentation ahead of the Renters' Rights Act. They were knowledgeable, approachable and thorough in their review of our paperwork, providing clear and practical advice throughout. Their attention to detail and professionalism gave us complete confidence in the outcome. Highly recommended.

Legal experts tagged in
this review

Thank you for taking the time to leave us an online review, Vanessa. We're very happy to hear that Bethen and Katie were able to help.

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Alex Bear

Alex

This is my personal option and each person's experience is different. I genuinely and personally felt, very let down by the end. When I needed the most help ever in my life. : (((( I know it was not straight forward case, but never the less that's when you need help most, and by picking a top tier Cheltenham company so you think I am in good hands. But I felt she might be a bit out of her depth, and I was not the person to learn on.

Hi Alex, we’re sorry to read your review. Unfortunately, we haven’t been able to identify you as a client from the information provided, but we’d like to look into your experience further. Please could you contact our Head of Governance & Risk, Matthew Clayton, on 01242 514000.

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