Sophie Charlotte Andrews

Director

Accepting new clients via ReviewSolicitors

Sophie joined Lodge Brothers as Head of Legal Services in 2016 to develop and set up its legal services business. Lodge Brothers Legal Services is a separate company, which has been granted a licence by the Solicitors Regulation. Authority, allowing Lodge Brothers Legal Services to provide professional Legal Services to its clients through its own legal team. Sophie grew up in Surrey and studied law at University College London and the College of Law in Guildford qualifying as a Solicitor in 1997. Having trained at a leading Private Client Firm, Charles Russell, Sophie has specialised in Wills, Probate and Powers of Attorney and now has over 15 years of experience in these areas. Sophie spends most of her time dealing with estates and has helped hundreds of families obtain Grant of Probate since setting up Lodge Brothers Legal Services. Sophie has responsibility for the overall supervision of the work carried out by our team. She is an affiliate member of The Society of Trust and Estate Practitioners (STEP) and holds the Advanced Certificate in Will Preparation (passing with a distinction).

  • Regulated by: The Solicitors Regulation Authority

  • Regulator ID: 31343

  • Based in Feltham, Greater London
  • Licensed for 28 years

Accepting new clients via ReviewSolicitors

Sophie joined Lodge Brothers as Head of Legal Services in 2016 to develop and set up its legal services business. Lodge Brothers Legal Services is a separate company, which has been granted a licence by the Solicitors Regulation. Authority, allowing Lodge Brothers Legal Services to provide professional Legal Services to its clients through its own legal team. Sophie grew up in Surrey and studied law at University College London and the College of Law in Guildford qualifying as a Solicitor in 1997. Having trained at a leading Private Client Firm, Charles Russell, Sophie has specialised in Wills, Probate and Powers of Attorney and now has over 15 years of experience in these areas. Sophie spends most of her time dealing with estates and has helped hundreds of families obtain Grant of Probate since setting up Lodge Brothers Legal Services. Sophie has responsibility for the overall supervision of the work carried out by our team. She is an affiliate member of The Society of Trust and Estate Practitioners (STEP) and holds the Advanced Certificate in Will Preparation (passing with a distinction).

  • Regulated by: The Solicitors Regulation Authority

  • Regulator ID: 31343

  • Based in Feltham, Greater London
  • Licensed for 28 years

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Sophie Charlotte Andrews

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4.5
Excellent
88%
Value for
Money
90%
Success
Rate
90%
Would
Recommend
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.6/5
Value for money 4.4/5
Expertise

Experience

  • Lodge Brothers Legal Services Limited

    Compliance Officer for Legal Practice

    Until Present

Languages spoken

  • English
  • French

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Ludlow House, Ludlow Road, Feltham, Middlesex, TW13 7JF

Reviews

4.5 /5 10 Reviews
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Profile image of Barbara Mary,

Barbara Mary,

Verified
Wills, Trusts & Probate

Great service and approachable lawyer

Fully satisfied with the efforts to apply for and conclude probate for my late father. Easy to deal with, straightforward and approachable and highly knowledgeable in the probate field.

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Reply by profile image of Sophie Charlotte Andrews

Sophie Charlotte Andrews

Thank you very much for taking the time to review our service.

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AM,

Verified
Wills, Trusts & Probate

Will

Making my Will was something I had been putting off for years, but a change in my circumstances made me determined to do it this year and Lodge Bros made it easy for me.

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Reply by profile image of Sophie Charlotte Andrews

Sophie Charlotte Andrews

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Anonymous

Wills, Trusts & Probate

No grasp of concept of client service; very unpleasant to deal with

I am really surprised this company is still in business. They handled powers of attorney for both my parents and my mother's will. She had no choice except to use them, because as a woman in her 80s she needed one in easy reach and they have an effective monopoly of legal services in West Byfleet. From the outset given how they handled the documents and interaction between family members, I advised her to switch to another company if possible. This initial concern with them has proven to be, unfortunately, painfully accurate. Their staff have no sense of how to deal appropriately with the public. I accept I was only a beneficiary and not their 'customer', but I would have expected far, far better treatment than I received. Their staff are arrogant, maybe something we have to accept with lawyers. They communicate in a way which makes it difficult to comprehend what they are asking. They seem to believe that everyone has a Law degree. If you do not use exactly the right words they reject your response. Then they keep pestering you as you struggle to find the right words that they will accept. If you make even one word of complaint they are very snippy. Overall I felt there was no respect for myself or the difficulties of the situation I was trying to deal with. They are very off-hand and at times petulant. This is unacceptable especially when dealing with troubling situations such as following a bereavement. I recommend you stay clear of Lodge Brothers, though recognize that in some parts of Surrey that can be difficult, especially for elderly clients. The system below only allows me to select one lawyer, but the problem was wider than a single individual.

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Reply by profile image of Sophie Charlotte Andrews

Sophie Charlotte Andrews

We are really sorry to read the contents of your review. We have tried to resolve this with you directly so that we can address your concerns but you have declined to communicate with us. Please do contact us directly so that we can assist further.

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Anonymous

Verified
Wills, Trusts & Probate

Thank you

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Christopher

Verified
Wills, Trusts & Probate

Excellent service!

An excellent service which helped reduce the stress of a difficult period in time. It was a pleasure engaging with an experienced, proactive, solictor and I would recommend Sophie Andrews and Lodge Brother Legal Services to anyone.

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Lodge Brothers Legal Services Limited

Thank you for your kind words Christopher. We're thrilled to hear that Sophie and the team were able to help reduce your stress during a difficult time. It’s wonderful to know that you found our service both excellent and proactive. Your recommendation means a lot to us, and we truly appreciate your trust.

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