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Laura
Completed both my Will & LPA with Sara Simson in Redditch. Everything was explained really clearly and given back to me promptly
A representative from FBC Manby Bowdler LLP responded to this review on 17 April, 2023
Thank you for your positive review Laura. We really value the feedback we receive from our clients to help us continually improve what we do as a business. Thank you for taking the time to share your experience.
Was this review helpful? Yes
Wills, Trusts and Probate
A thorough and professional service provided by Sara Simson and team at the Redditch office. All my requirements were dealt with promptly and efficiently.
Solicitor named in this review: Sara Simson
A representative from FBC Manby Bowdler LLP responded to this review on 10 April, 2024
Thank you for taking the time to leave your positive review. We really value every piece of feedback we receive from our clients and look forward to working with you again in the future should you require any of our services.
Was this review helpful? Yes
Family
Case handling changed to many times lacked process continuity
Solicitor named in this review: Sara Simson
A representative from FBC Manby Bowdler LLP responded to this review on 12 March, 2024
Thank you for sharing your feedback Jonathan . We always aim to deliver a stellar service to our clients so we're sorry to hear you have had a frustrating experience. If you are able to contact Laura Jones, our Head of Client Experience on 01902 702017, we would really appreciate the opportunity to discuss this further, or if you would prefer to email laura.jones@fbcmb.co.uk with your details, Laura will arrange a convenient time to contact you. Thank you.
Was this review helpful? Yes
Wills, Trusts and Probate
I am completely satisfied with the service and friendly advice given. Everything was explained in a easy to understand manner.
Solicitor named in this review: Sara Simson
A representative from FBC Manby Bowdler LLP responded to this review on 19 October, 2023
Thank you for your positive review. We really value the feedback we receive from our clients to help us continually improve what we do as a business. Thank you for taking the time to share your experience.
Was this review helpful? Yes
Wills, Trusts and Probate
Very efficient service and mindful of the circumstances under which I needed a solicitor
Solicitor named in this review: Sara Simson
A representative from FBC Manby Bowdler LLP responded to this review on 16 October, 2023
Thank you for your positive review. We really value the feedback we receive from our clients to help us continually improve what we do as a business. Thank you for taking the time to share your experience.
Was this review helpful? Yes
Wills, Trusts and Probate
Sara was supportive and informative and helped us to decide what we wished to do. Sara is flexible and we found her, yet again, to be easy and friendly to deal with. Hannah her assistant is also very helpful and supportive
Solicitor named in this review: Sara Simson
A representative from FBC Manby Bowdler LLP responded to this review on 02 October, 2023
Thank you for taking the time to leave your positive review Jane. We really value every piece of feedback we receive from our clients and look forward to working with you again in the future should you require any of our services.
Was this review helpful? Yes
Wills, Trusts and Probate
The I needed was clearly explained to me and the necessary work was carried out swiftly and proficiently.
Solicitor named in this review: Sara Simson
A representative from FBC Manby Bowdler LLP responded to this review on 02 October, 2023
Thank you for taking the time to leave your positive review Sue. We really value every piece of feedback we receive from our clients and look forward to working with you again in the future should you require any of our services.
Was this review helpful? Yes
Wills, Trusts and Probate
From start to finish very professional.
Solicitor named in this review: Sara Simson
A representative from FBC Manby Bowdler LLP responded to this review on 08 August, 2023
Thank you for your positive review. We really value the feedback we receive from our clients to help us continually improve what we do as a business. Thank you for taking the time to share your experience.
Was this review helpful? Yes
Wills, Trusts and Probate
Sara was very helpful, proficient and friendly.
Solicitor named in this review: Sara Simson
A representative from FBC Manby Bowdler LLP responded to this review on 07 August, 2023
Thank you for taking the time to leave your positive review. We really value every piece of feedback we receive from our clients and look forward to working with you again in the future should you require any of our services.
Was this review helpful? Yes
Wills, Trusts and Probate
Very professional, friendly and understanding. With the ailments I have I was grateful to be be made to feel calm and at ease. Thank you so much Sara Simson.
Solicitor named in this review: Sara Simson
A representative from FBC Manby Bowdler LLP responded to this review on 11 July, 2023
Thank you for your positive review. We really value the feedback we receive from our clients to help us continually improve what we do as a business. Thank you for taking the time to share your experience.
Was this review helpful? Yes
Wills, Trusts and Probate
We were advised by Sara Simpson. She helped us clarify what we really wanted to achieve and came up with a solution that we were comfortable with.
Solicitor named in this review: Sara Simson
A representative from FBC Manby Bowdler LLP responded to this review on 03 July, 2023
Thank you for your positive review. We really value the feedback we receive from our clients to help us continually improve what we do as a business. Thank you for taking the time to share your experience.
Was this review helpful? Yes