Satnam Singh
This review was submitted by a verified client of Rees Page.
Awful
I had my probate done at Rees, and they did a very good job, Mitchell and Tracy really looked after me and got it sorted out. Me and the exwife and the kids all got our share of everything my father left us. So I came to Ress Page Solicitors again to get my will done. I couldn't have pick a worse place to go, I got this Sharan Sohal, who didn't know what she was doing. I was called in to sigh some papers at one time by Sharan, and as normal I went in, as I did when Trace was there, but this time Sharan Sohal, just looked at me like I was a pile of rubbish, then just talked to me like, I had done something wrong. Her friend came running in with a card machine, 10 minutes later, wanting payment for a job she hasn't done. When I ask Sharan a question, her reply was always " I don't know, I don't know". She blatantly was rude, The whole time I was there, I was treated like rubbish. I left feeling so embarrassed and humiliated, that I did ring her up afew days after seeing her, and told her how I was treated. I was so shocked how anybody could work in a solicitors office and treat people like that. I don't know where you got Sharan Sohal from, or how many people she has treated like this, but I would never come back again to Ress Solicitors . Especially if I was saying Sharan Soha. I was going to get my will done by somebody else, but since Tracy and Mitchell did a fantastic job, that's the only reason I stayed with Rees Page Solicitors.
Solicitors tagged in
this review
James Murphy
Thank you for your review. We were sorry to learn that you were dissatisfied with your experience and, as you know, we have since contacted you to discuss your concerns. We have reviewed your comments with Sharan, whose recollection of events differs from yours. She takes great pride in the service she provides to clients, and it is regrettable that you did not feel this was reflected in your dealings with her. The work Sharan was instructed to undertake had been completed before your appointment, which was arranged for the signing of the documents. Requesting payment at that stage is our normal procedure. The questions you refer to related to a separate matter being handled by another firm of solicitors. As Sharan was not instructed in that matter, and in accordance with our professional obligations, she was unable to provide advice on it. Having reviewed the file, we are satisfied that the work was completed properly and within an appropriate timescale. While we may differ in our views of what occurred, we are sorry that you were left dissatisfied and thank you for your feedback.
