Sunil
I’ve been using HSR Solicitors in Gainsborough for many years now, and they have consistently provided an outstanding service with every property sale and purchase I’ve done. Helen Marshall and her team are simply exceptional – their communication is always prompt and clear, and their professionalism is second to none.
What really sets them apart is the depth of knowledge and advice they offer. Whether it's a straightforward sale or a more complex transaction involving bridging loans and refinancing, I’ve always felt confident and reassured that my best interests are being protected. They take the time to explain everything thoroughly and in plain English – no confusing legal jargon – which I’ve really appreciated over the years.
I’ll be the first to admit I can be a bit demanding at times, but Helen and her team have always handled my queries and concerns with patience, professionalism, and a friendly approach. They’ve gone above and beyond time and time again.
I’ve recommended HSR Law to friends, family, and my own clients, and I’ll continue to do so without hesitation. If you’re looking for a personable, knowledgeable, and reliable legal team, look no further than HSR Law. They are fantastic!
Thank you so much for your kind words, Sunil. We're thrilled to hear that Helen and the team have consistently met your expectations and provided exceptional service. Your trust and recommendations mean a lot to us, and we look forward to continuing to support you with all your legal needs.
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Phenomenal service!
Helen and her team (Sarah and Rachel) were absolutely amazing. They have helped us with all of the issues that arose, including some additional surprises that had not been known to us at the time we wanted to sell. Incredibly knowledgeable!
Nothing was too much for us to ask, and everything was completed promptly without any delay. They we always happy to speak to us on the phone and email us all the information.
We were fully kept in the loop the entire time and at no point did we feel we were unaware of where we were in the process and how well it was going?
Would not hesitate to recommend Helen to anyone!
Lawyer named in this review: Helen Marshall
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Smooth and Stress free
This is the second property I’ve purchased through HSR Law, and once again, the experience was smooth and completely stress-free. Helen and the team were fantastic from start to finish — always responsive, professional, and clear in their communication. I was kept updated at every stage, and any questions I had were answered quickly and thoroughly. It’s rare to find such consistency in service, and I wouldn’t hesitate to recommend HSR Law to anyone buying a property. A truly reliable and efficient firm.
Lawyer named in this review: Helen Marshall
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Property purchase
From initial instruction to completion the service via Helen was simple and smooth, exactly how a property purchase should go.
I have used Helen and her team services before and will be doing again in the future.
Thank you brilliant service, I highly recommend.
Lawyer named in this review: Helen Marshall
A representative from HSR Law Limited responded to this review on 01 August, 2025
Thank you for your continued trust. We're delighted Helen and her team made your property purchase smooth and simple. We appreciate your recommendation.
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Thorough and Communicative
Happy with the service, the team were very professional and responsive
Lawyer named in this review: Helen Marshall
A representative from HSR Law Limited responded to this review on 31 July, 2025
Thank you for the kind review, Darren. We're pleased to hear you were happy with the service and found Helen and our team professional and responsive.
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Property
It was good service good price would recommend could do better with communication could never get hold off solicitor when you rang but they would always call you back sometime that day was easier to communicate through email if you need anything quicker as they would get back to you not long after emailing very friendly people and will strive to get you sorted out quickly would recommend and use again
Lawyer named in this review: Helen Marshall
A representative from HSR Law Limited responded to this review on 23 June, 2025
Dear Liddall, Thank you for your feedback and recommendation. We’re glad you found our service friendly and efficient. We appreciate your comments on communication and will work to improve accessibility by phone. Your input helps us serve you better. Best regards, HSR Law Limited
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Residential Conveyancing
Helen and the team at HSR always provide a great service, very professional and helpful throughout the whole process.
Lawyer named in this review: Helen Marshall
A representative from HSR Law Limited responded to this review on 19 June, 2025
Thank you for your kind words. We're glad to hear Helen and the team delivered a professional and helpful service throughout your conveyancing matter. Best regards, HSR Law Limited
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I wouldn’t use anybody else
Helen and her team were brilliant through my recent sale and purchase of property. I’ve used Helen every time I’ve moved would highly recommend.
Lawyer named in this review: Helen Marshall
A representative from HSR Law Limited responded to this review on 13 June, 2025
Hi Luke. Thank you so much for your continued trust and kind words! We’re delighted to hear that Helen and her team have consistently provided brilliant service throughout your property sales and purchases. Your recommendation means a lot to us!
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House purchase
Great job done by Helen doing our house purchase
Lawyer named in this review: Helen Marshall
A representative from HSR Law Limited responded to this review on 06 June, 2025
Thank you! We're glad Helen did a great job with your house purchase.
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Peace of Mind
Helen and her team helped me buy my first buy to let property. This first purchase was very worrying for me and Helen made the process less stressful than I ever imagined it could be. Information was timely and communication was excellent as and when required. Helen and her team will be my first choice for all future matters.
Lawyer named in this review: Helen Marshall
A representative from HSR Law Limited responded to this review on 21 March, 2025
Thank you for your kind words, Chris. We're so glad Helen and the team were able to make your first property purchase a smoother experience. We look forward to assisting you again in the future!
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Brilliant Law firm
Helen and her team made the stressful process of moving house feel easy for us. They were always on hand for any questions and reassured us throughout. Wouldn’t hesitate to recommend.
Lawyer named in this review: Helen Marshall
A representative from HSR Law Limited responded to this review on 18 March, 2025
Thank you, Gemma! We're so pleased to hear that Helen and the residential conveyancing team made your move feel easy and stress-free. Your recommendation means a lot to us. Wishing you all the best in your new home!
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