Lucy Batstone

Chartered Legal Executive

Accepting new clients via ReviewSolicitors

Lucy is a Chartered Legal Executive and our Swindon Office Team Leader. Lucy obtained her Law Degree from Bristol Law School at UWE graduating in 2017 and has worked at OLS since 2018. Through a combination of hands-on experience and internal and external training, Lucy has developed her expertise and progressed within the firm. Lucy now specialises in Family Law and her workload comprises of divorce, matrimonial finances, private children matters, TOLATA claims, Nuptial, Cohabitation and Separation Agreements, as well as Wills and Probate. She is known for her analytical approach and attention to detail, identifying potential issues before they arise. Her practical and approachable manner, combined with a strong commitment to client care, regularly earns her excellent feedback from those she represents. As a member of Resolution, she understands the importance of Non-Court Dispute Resolution where possible and, in any event, adopts a harmonious and constructive approach to resolving issues. Lucy appreciates the strain family law matters have on the lives of client’s and their families which only drives her to be more meticulous and conscientious when bringing matters to a conclusion as smoothly and promptly as possible. Lucy is married and in her spare time enjoys caring for her horses, cats and dog.

  • Regulated by: The Solicitors Regulation Authority

  • Based in Swindon, Wiltshire
  • Licensed for 3 years

Accepting new clients via ReviewSolicitors

Lucy is a Chartered Legal Executive and our Swindon Office Team Leader. Lucy obtained her Law Degree from Bristol Law School at UWE graduating in 2017 and has worked at OLS since 2018. Through a combination of hands-on experience and internal and external training, Lucy has developed her expertise and progressed within the firm. Lucy now specialises in Family Law and her workload comprises of divorce, matrimonial finances, private children matters, TOLATA claims, Nuptial, Cohabitation and Separation Agreements, as well as Wills and Probate. She is known for her analytical approach and attention to detail, identifying potential issues before they arise. Her practical and approachable manner, combined with a strong commitment to client care, regularly earns her excellent feedback from those she represents. As a member of Resolution, she understands the importance of Non-Court Dispute Resolution where possible and, in any event, adopts a harmonious and constructive approach to resolving issues. Lucy appreciates the strain family law matters have on the lives of client’s and their families which only drives her to be more meticulous and conscientious when bringing matters to a conclusion as smoothly and promptly as possible. Lucy is married and in her spare time enjoys caring for her horses, cats and dog.

  • Regulated by: The Solicitors Regulation Authority

  • Based in Swindon, Wiltshire
  • Licensed for 3 years

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Lucy Batstone

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5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5
Expertise

Experience

  • Online Legal Services Solicitors Limited

    Legal Executive

    Until Present

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00 (Open)
Thursday 09:00–17:00
Friday 08:00–16:00
Saturday (Closed)
Sunday (Closed)

Unit 4, The Meads Business Centre, Ashworth Road, Bridgemead, Swindon, SN5 7YJ

Reviews

5.0 /5 84 Reviews
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Anonymous

Verified
Wills, Trusts & Probate

Drawing up a brand new will

I found the process almost enjoyable as Lucy was so very professional, helpful and kind. It was a pleasure to work with her and I would not hesitate to recommend her and the company.

Legal experts tagged in
this review

from Online Legal Services Solicitors Limited

Thank you for your lovely feedback. We are delighted to hear that Lucy made the process comfortable and straightforward for you. We truly appreciate your recommendation and kind words.

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Andrew Crozier

Verified
Family Law

Excellent, Efficient Service

Just concluded a piece of work with OLS Solicitors and wanted to share a very positive experience. From the onset of a delicate matter, OLS did a fine job of keeping everything on track and moving even when it looked like there may be problems moving my case forward. The solicitor and legal assistat were both great communicators and set out their process in a very informative way. i can't fault the service and would definitely consider using OLS again.

Legal experts tagged in
this review

from Online Legal Services Solicitors Limited

Thank you for the fantastic feedback, Andrew! We are delighted to hear that our team kept your case on track and provided clear, informative guidance throughout. We appreciate your recommendation and look forward to assisting you again if needed!

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Louise Harlow

Verified
Family Law

Financial Remedy Matter

From start to finish this was a clear cut, productive, quick and professional experience. The solicitor and the assistant were fantastic, really helpful. It was also transparent on costs- I had sent the exact same instruction/request /informative email to other solicitors explaining that I knew it was an admin issue that I needed rectifying and OLS understood this without any quibble or asking me to come in to discuss. If I had gone with my local solicitor it was looking far more expensive - asking me to explain (what I had already sent them) which seemed like a longer and more expensive process. That is ok if you want that sit down in the office experience but I knew what I needed and I needed it to be cost effective, which it was. It was a pleasure to work with Lucy and Zoe, I wouldn’t hesitate to recommend or use them again.. in fact I have told many friends about OLS.

Legal experts tagged in
this review

from Online Legal Services Solicitors Limited

We are delighted that Online Legal Services Solicitors provided the quick, clear-cut, and cost-effective service you were looking for. Lucy and Zoe will be thrilled to hear your kind words about their helpful approach and our transparent pricing. We truly appreciate you recommending OLS to your friends, Louise, and we look forward to working with you again!

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M.Crowther

Verified
Family Law

Perfect service

Absolutely amazing service from start to finish

Legal experts tagged in
this review

from Online Legal Services Solicitors Limited

We are delighted to hear that you received amazing service from start to finish. We truly appreciate your support and look forward to working with you again in the future!

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WZ

Verified
Wills, Trusts & Probate

Very professional, helpful, friendly, efficient company

OLS Solicitors prepared my and my wife's revised/updated Wills. Everything was discussed and covered to our satisfaction. The solicitor was very professional, helpful, friendly, and efficient, as was the rest of the team. I shall be approaching OLS Solicitors again in the future, should there be a need.

Legal experts tagged in
this review

from Online Legal Services Solicitors Limited

Thank you for your feedback. We’re pleased to hear that we provided a professional, friendly, and efficient service while preparing your updated Wills, and that everything was discussed to your satisfaction.

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