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How Online Legal Services Solicitors Limited Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Online Legal Services Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Online Legal Services Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 6%
Overpriced 3%
About Right 89%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Online Legal Services Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Online Legal Services Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Online Legal Services Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Online Legal Services Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Online Legal Services Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    119
  • Very Good

    12
  • Average

    2
  • Poor

    2
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Joanna Scott

Verified review

This review has been left by a verified client who used Online Legal Services Solicitors Limited.

Joanna Scott

April 17, 2024

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Collected on:

Brilliant service for Consent Order

Brilliant service received from OLS Solicitors in processing our consent order. They made the process very simple and were very quick in answering any questions along the way. No extra fees incurred apart from court fee from original fixed quote. Consent order now approved after a very short process and time period. Would recommend.

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Irina

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This review has been left by a verified client who used Online Legal Services Solicitors Limited.

Irina

April 15, 2024

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Brilliant service

I was fully supported during the divorce process, all questions clarified without delay, the lady who was managing my case was extremely patient and answered all my questions in detail.

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Anonymous

Verified review

This review has been left by a verified client who used Online Legal Services Solicitors Limited.

Anonymous

April 02, 2024

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Excellent

Lucy Batstone and Co were excellent. Did my consent order in record time and were so helpful with advice when I was completing the forms. I had a lot of queries which they answered quickly and thoroughly. Thanks again.

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Carl

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This review has been left by a verified client who used Online Legal Services Solicitors Limited.

Matter Type:

Pension and property advice

Carl

March 08, 2024

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Collected on:

Pension Sharing

Excellent communication and help on queries all through the process.

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lsj69

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This review has been left by a verified client who used Online Legal Services Solicitors Limited.

lsj69

February 21, 2024

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Great service!

I have been very impressed with the level of service provided. The whole process of getting a Consent Order was made very easy and the turnaround time was very quick. Would not hesitate in recommending them to others.

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David

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This review has been left by a verified client who used Online Legal Services Solicitors Limited.

David

February 13, 2024

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Friendly and efficient

The team at OLS were very courteous and efficient in drafting our pre-nup, turning things around in the time required, and being open to discussing any points of concern, and explaining clearly the legalities. Once I’d reminded them it was a Civil Partnership rather than a marriage, they quickly amended the document accordingly.

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Lyrise chung

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This review has been left by a verified client who used Online Legal Services Solicitors Limited.

Lyrise chung

February 12, 2024

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Collected on:

Thanks a lot

The service, which were provided, are excellent. Very listening and handling my case professionally, effectively, and efficiently. Highly recommended.

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Mohammed shoaib

Verified review

This review has been left by a verified client who used Online Legal Services Solicitors Limited.

Matter Type:

Legal aid

Mohammed shoaib

January 10, 2024

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Collected on:

Excellent service

I commend the completion of the consent or order process. Lucy's cooperation was truly commendable, characterized by a high level of understanding and patience.

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Axelle

Verified review

This review has been left by a verified client who used Online Legal Services Solicitors Limited.

Matter Type:

Family law

Axelle

January 03, 2024

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Axelle's review

I am so grateful to Lucy and the whole team for making an emotional process a walk in a park. Very efficient, straight to the point, and yet human. Thank you so much. I highly recommend your services and kindness.

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Stephen Barton

Verified review

This review has been left by a verified client who used Online Legal Services Solicitors Limited.

Matter Type:

Family law

Stephen Barton

December 29, 2023

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Collected on:

Perfect service

Great communication, super efficient process

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Reviews collected from

david

Matter Type:

Family law

david

June 17, 2022

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Collected on:

david

Georgina (Trainee Solicitor) handled the case very well and always responded promptly to questions. Significant cost saving over other quotations. Would use again.

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Elaine

Elaine

December 03, 2022

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Elaine

Solicitor was friendly and approachable however the firm lacked expertise in the family law matter we took to them. I'm sure in an uncontested divorce or amicable separation they would be more than adequate.

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Paul

Matter Type:

Family law

Paul

June 05, 2022

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Paul

Very quick email responses from OLS which helped to get the agreement signed by both sides by the deadline. Would recommend.

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Paul

Matter Type:

Children

Paul

June 01, 2022

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Collected on:

Paul

My son has just come out of a two year battle to get custody of his boys. Lara has been absolutely amazing throughout. He got the result he wanted against the odds as a father. Thank you Lara and the the team. I highly recommend them. Great values, professional and understanding

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Andy

Matter Type:

Family law

Andy

March 31, 2022

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Andy

Fantastic speedy and relatively stress free service for my remote divorce. Thank you.

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Online Legal Services Solicitors Limited are accredited by

accreditation

About this branch

Description

We have a firm understanding of what our clients are looking for from a family law solicitor, which is a friendly, transparent and affordable service. One Couple Single Lawyer Divorce Service We are now able to offer one couple, single divorce lawyer services following the introduction of no fault divorce in April 2022. We have combined our years of experience in dealing with family law matters together with the most uptodate technology to provide each client a first class service for an affordable fee. Most services we offer to our clients are fixed-fee, which gives you peace of mind over your finances at an already difficult time.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • International Divorce
    • Lasting power of attorney
    • Legal aid
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Wills, Trusts & Probate
    • Probate
    • Wills
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