anonymous
Do not have adequate staff for probate
They took years to deal with my cousin's estate, so long that his brother died without getting any money, did not get assets in, ignored request to get proof of cause of death, did not pay funeral expenses, did not pay legacy, and delayed paying Inheritance Tax so that interest was payable. The Legal Ombudsman made them reimburse some of the interest and pay compensation for distress. The only good thing was that they were cheap (you get what you pay for)
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from Tayntons
Thank you for taking the time to share your feedback. We sincerely apologize for the distress, delays, and frustration you and your family experienced while we were handling your late cousin’s estate. Please be assured that we have used this experience to thoroughly review our internal processes and case management systems to ensure that such prolonged delays and communication failures do not happen again.