Julie Hypher
This review was submitted by a verified client of Paris Smith LLP.
Outstanding support during a difficult legal process
I wanted to take this opportunity to write to you to commend Lisa White for her handling of the possession of Wessex Manor, my family home. I had previously instructed another Southampton firm to deal with the possession, but after a failed Section 21, I felt quite let down and poorly informed. Seeking a more professional approach, I contacted Paris Smith and was put in touch with Lisa. From the outset, I found Lisa to be professional, capable, knowledgeable and attentive; she remained all of those things throughout the 8-month process of gaining possession. Uncooperative tenants made the situation very stressful at times; Lisa's warmth and understanding was so appreciated and made the difficult times a lot more bearable. Because of my experience with Lisa, I have decided to use Paris Smith for all of our legal needs from now on. I have been working with various solicitor firms in Southampton for decades but I have rarely enjoyed such a high level of client service.
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A representative from Paris Smith LLP responded to this review
Thank you for your excellent feedback on the support that we were able to give you. We look forward to working with you again.