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Ageas Law LLP

03333217534

  • Address
  • CF10 2 HE
  • 03333217534
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Ageas Law LLP

How Ageas Law LLP Compares

Value for money

This firm - 41%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Ageas Law LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Ageas Law LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 11%
Overpriced 11%
About Right 77%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 28%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Ageas Law LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Ageas Law LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 28%
No 72%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 29%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Ageas Law LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Ageas Law LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 29%
No 71%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Ageas Law LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

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Review Sources

Client Reviews

2.1/5

Reviews summary

  • Excellent

    20
  • Very Good

    1
  • Average

    1
  • Poor

    1
  • Awful

    52

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Jordan

Jordan

February 01, 2024

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Night mare firm

Can not seem to get through to speak to some one over the phone I have sent multiple emails to have no correspondence when I finally got through to some one I was asking for help and to an arrangement the person I was talking to was very arrogant , dismissive , rude and refused to let me speak with another colleague after telling the person over the phone i
How much off a joke it was they got more rude to the point I had to cancel the call through anger.

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Richard

Richard

June 27, 2023

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AVOID , CHOOSE YOUR OWN COMPANY

Ageas insurance was good price, but sadly i had a accident non fault other party admited full liability. Repairs went fine courtesy car was received fine. Then i started my personal injury claim with Ageas Law (Do not use) all appointments, forms, physio was completed, open and shut case full liability admitted by other insurer. Here iam 2 years later , all emails , calls get no response. If do get call answered your told handler not in and be called back.... never happens . Starting to think of other options to see if another company can takeover my case . April 2021 incident happened

Update reply below from ageas insurance which is no reflection on sister company ageas law . Used the advice given and phoned the numbwr provided which is a invalid number .... says it all reallly

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Sophie

Sophie

May 12, 2023

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Avoid avoid avoid

Unprofessional slow and no communication nobody knows what they are doing avoid at all costs

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Heidi

Matter Type:

Car Accident

Heidi

May 10, 2023

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Collected on:

Personal injury

What can I say no contact after numerous emails and phone calls. They never answer the phone I'm two years on from my accident and other party all ready except responsibility. It's crazy how you can not speak to anyone. Portal never moves and still no offer of compensation. Avoid at all costs

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Terry

Terry

April 13, 2023

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The service received and am receiving. Is shocking.

No communication and can’t talk to any one.
There systems are terrible

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Peter

Peter

March 11, 2023

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No response

I have sent numerous emails to this company and have had no response whatsoever from them in relation to an accident I had in December 2022 which wasn't my fault.

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David

David

June 09, 2022

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Poor service dealing with simple claim

My car was damaged while parked by a motorcyclist. What should have been a straightforward third-party claim for the cost of the damage took over two years to settle, and then only after complaining to the Legal Ombudsman. Apart from the unwarranted delays (after making all reasonable allowances for disruption caused by the Covid pandemic), there appears to have been no effective monitoring of the performance of the claims-handling team, complaints were ignored and correspondence was lost. I must have spent 50-100 hours chasing them, to little effect. At one point, I was even compelled to contact the third party insurer direct to ascertain if they were responsible for the delay, as claimed by Ageas (they weren’t!). Although the claim was eventually settled, all I got from Ageas was a bland apology and derisory offer of compensation. All totally unsatisfactory. If your insurers refer your claim to this firm, I recommend that you ask for it to be transferred elsewhere – you could hardly do worse!

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Shaun

Shaun

May 11, 2021

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Very poor

I know my claim was relatively minor, but the fact still remains that Ageas Law do not act unless threatened with a complaint to my insurance company. I have sent numerous emails now, many of which remain unanswered, and after many months of chasing I still only have half of my claim paid out.

Worth steering clear from if you have a choice.

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Aanmol

Matter Type:

Car Accident

Aanmol

April 15, 2021

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Thank you.

It was my my first accident and I was not at fault. But the other driver's insurance company washed their hands and I was left to find own solicitors for my injury claim. As someone with an underlying medical condition, I needed quite substantial recovery since the accident. Ageas Law was the Solicitors allocated by my car insurance company and they dealt with my claim without causing too much work from me. My claim manager kept in touch with me at all stages and made me understand the whole process to ease it for me. The paperwork was very easy to understand and deal with too. I would recommend them for anyone and we are now working through the case for my Mother who was also a co-passenger with me during the accident. Thank you.

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Adnan

Matter Type:

Car Accident

Adnan

April 01, 2021

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Collected on:

Fantastic

Great service by Molly Murphy and the rest of the team at Ageas Law. Everything was done promptly. Couldn't have asked for a more efficient firm to deal with my matter. Will definitely use again and recommend!

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Legal services