Capstone Solicitors

We consulted Matt Wright twice, once to prepare wills and once to prepare Powers of Attorney. He dealt with both matters in an exceptionally professional but friendly way. He explained any complications clearly, prepared the papers quickly and responded immediately to questions.

Would thoroughly recommend.

Matt Wright was very helpful and professional in his help with our wills. We felt he gave us very suitable support and help and are very pleased the way he handled everything. He was proactive and thorough which was refreshing after our experience with other solicitors. Highly recommended. Wouldn’t hesitate to use them again

I came to Capstone Solicitors after shockingly bad service from another firm. Claire Speake (conveyancing) was a breath of fresh air. Her competence, efficiency and excellent clear communication all the way through filled me with confidence and restored my faith that some solicitors do know what they're doing! I not only wouldn't hesitate to use them again, but they will be my first choice next time I need solicitors.

We bought our dream (and final) house and it was a nightmare dealing with Capstone Law, Bristol. They were paid for a house sale, a house purchase and some financial work.
For a small firm they took on too much work at a busy time- yet still the senior partner took leave, and delays followed. These delays cost us money.

Twice we were told go elsewhere - firstly after we had paid the full sale fee when we needed to have a date to book a remover, and we were told that yet again very close to completion. It was clearly impossible to 'go elsewhere' so we, as an elderly professional couple, had to put up with that unpleasant and unprofessional behaviour.

And this was by a senior partner. Their locum described himself as technologically challenged - this led to more delays as he had no scanner. We had to explain to him how to photograph and email documents. And, they could not present an accurate finance statement- it was thousands more- which we had to check and correct! Thankfully we could work out their mistakes and we could do that work for them. Many others would not have been able to.

Unlike with a previous house purchase, where we were given a paper dossier of the important purchase documents all Capstone provided was many emailed docs- some duplicated - a chaotic and a cheapskate way of providing important legal documents.

It was an unpleasant and expensive experience, and no doubt they would blame the Covid situation. But their threats to terminate our conveyancing were unnecessary. A Christian ethos? as they claim - not at all. We really regret using them.

We are not yet at the end of our house move process, but already we would highly recommend Capstone Solicitors. We have been dealing with Rob and he has been responsive and helpful for our never ending questions! He has kept us up to date with progress for both the sale of our current house and the purchase of our new house.

We wouldn't hesitate to use them again.