Hey Solicitors Ltd

We had to deal with Jayne Stephenson after two family deaths, in spite of the fact that we would never have chosen them ourselves. They seem to prey on the vulnerable who are afraid of solicitors and do not realise that you can obtain better prices by researching on the internet. Fortunately we did not use them for anything like the whole process. We have just paid them £394 for no tangible progress whatsoever. They make it clear as soon as you walk into reception that they will not be amenable. Indeed they were not even sure if they held the deeds at all. One of the deaths was sudden whilst we were abroad and they refused to send emails. They also charged to return our phone calls at a rate of £282 per hour. They are not in this century. The solicitors we used for the sale of the house used a web portal for all the documentation. Something Hey Solicitors have not heard of let alone used. We have paid our bill reluctantly since they are quite menacing.

Unbelievably rude and deprecatory reception staff. Solicitors in my opinion have a superiority about them that I have experienced with no other firm, one named Jane especially; rude, disparaging and indignant . I have dealt with many solicitors in my day, this being the most appalling and hideous experience thus far.