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Staploe Solicitors LLP

4.4 | 33 Reviews 33 Reviews | Complicated Technical Issues
57 Total Company Reviews info icon Complicated Technical Issues | info icon 57 Total Company Reviews Complicated Technical Issues | info icon 57 Total Company Reviews

geneva house, 3 Park Road, Peterborough, Ely, Cambridgeshire, PE1 2UX

Accepting new clients

geneva house, 3 Park Road, Peterborough, Ely, Cambridgeshire, PE1 2UX

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 515336

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Staploe Solicitors LLP Review Scores & Client Satisfaction Overview

4.4
Excellent
87%
Value for
Money
85%
Success
Rate
82%
Would
Recommend
Communication 4.4/5
Initial Impressions 4.6/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.5/5
Value for money 4.4/5

Accreditations

Staploe Solicitors LLP are accredited by

The Law Society accreditation awarded to Staploe Solicitors LLP
Conveyancing Quality Scheme accreditation awarded to Staploe Solicitors LLP

Description

Founded in 2009, we are a modern, boutique and business-orientated law firm based in Holborn and East Anglia, with offices in Cambridgeshire, Peterborough and Colchester. Our flexible and friendly team is committed to providing exceptional legal advice on a comprehensive range of legal services. With our practical and solution-focused approach, you can have confidence in us no matter what legal issue you have. We work closely with our growing client base on a personal and professional level, and often act for them on multiple matters. Whether you are a local or a remote client, we will make every effort to assist you.

Rankings by area of expertise

The rankings below show the areas of expertise that Staploe Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Staploe Solicitors LLP Review Scores & Client Satisfaction Overview

4.3
Excellent
87%
Value for
Money
4% above
national average
82%
Success
Rate
81%
Would
Recommend
Communication 4.3/5
Initial Impressions 4.4/5
Approachability 4.3/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.4/5
Value for money 4.3/5

Accreditations

Staploe Solicitors LLP are accredited by

The Law Society accreditation awarded to Staploe Solicitors LLP
Conveyancing Quality Scheme accreditation awarded to Staploe Solicitors LLP

Description

Founded in 2009, we are a modern, boutique and business-orientated law firm based in Holborn and East Anglia, with offices in Cambridgeshire, Peterborough and Colchester. Our flexible and friendly team is committed to providing exceptional legal advice on a comprehensive range of legal services. With our practical and solution-focused approach, you can have confidence in us no matter what legal issue you have. We work closely with our growing client base on a personal and professional level, and often act for them on multiple matters. Whether you are a local or a remote client, we will make every effort to assist you.

Rankings by area of expertise

The rankings below show the areas of expertise that Staploe Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Staploe Solicitors LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00 (Open)
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

geneva house, 3 Park Road, Peterborough, Ely, Cambridgeshire, PE1 2UX

Reviews

4.4 /5 33 Reviews
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Profile image of Mark Bradford

Mark Bradford

Housing & Property

Very poor experience

What a very very very poor experience. Mine was relatively simple conveyance transaction (no chain from buyer or me the seller). Staploe gave a wonderful lesson in how NOT to communicate with you…. no matter how many times you call or leave messages. Staff changing regularly in my case and then the file getting picked up by someone else made things worse. Both my Estate Agent and buyers Solicitor hadn’t seen anything so bad. I wish I had checked out the reviews first. I don't like leaving poor reviews as can be a bad reflection on a business, but avoid like the plague.

0
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Jonathan

Housing & Property

Extremely slow and unresponsive

We appointed Staploe based on their great reviews for conveyancing. Initially they were ok but a number of good staff left and we were left with a solicitor who doesn't return calls, takes ages to reply to emails and is holding up the whole chain as a result.

1
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Agnes V

Quick service & very trustworthy

Quick service & very trustworthy compared to the rest legal firms

Solicitors tagged in
this review

Staploe Solicitors LLP

Dear Agnes, Thank you for your review. We're pleased to hear you found our service quick and trustworthy. Your feedback means a lot to us. Best regards, Staploe Solicitors LLP

0
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Neil

Verified

Selling A property and dealing with solicitors

This was the first property I have sold and it was complicated as it was my uncles and I was power of attorney and I lived 80miles away. They had moved into a care home. The estate agent gave me some local solicitor's and I picked this one as they said it could be completed in 6-8 weeks. It took a lot longer and the market had changed by then and the buyer pulled out. About a year later we went again having to drop the price by £90.000. They said it should be straight forward as they had all the papers ready from last time. I was asked to complete form 11 which had two parts one to agree the sale and one part of what was being left behind. This part I could not fill in without speaking to the buyer and finding out what they wanted. The solicitor said this part did not matter and would deal with this later, just sign the form so the sale can go forward. I thought this strange as solicitors had to have everything correct. It would be better if this form was two separate forms. I am not sure which solicitor had the issues but the buyer, the estate agent and my self had to keep chasing them up to make sure each one had the correct paper work, driving back and forth with paper work, the estate agent said this was normal but did not seem very professional to me. The solicitors kept asking questions which the surveyor should have sorted out. The whole experience was not good and all seams to be on a whim, one solicitor said there were too many stamps on a power of attorney form which seems petty as it had been accepted all along and asking the dimensions of the property and were they any sheds on the boundary? The whole experience was not a pleasant one.

2
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Charlie

Housing & Property

Exceptional service

I used Staploe for the conveyancing of my house. The quoted price was very reasonable and the service was above and beyond.

Solicitors tagged in
this review

Staploe Solicitors LLP

Dear Charlie, Thank you for your feedback! We're glad to hear that you found Thomas and our team's conveyancing service reasonable and satisfactory. Your satisfaction is our priority. Best regards, Staploe Solicitors LLP

0
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Other Reviews

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Alton

Housing & Property

Alton

Tom is very experienced and knows the law well. I will be making good use of his knowledge very soon.

0
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Trevor

Housing & Property

Trevor

We received great service,always had time to explain things we didn't understand,or found confusing.If they were unavailable to speak when we called,they would always call back, if they couldn't contact me they would contact my wife. Highly professional,friendly and understanding of the stresses of buying and selling your home

0
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Esha

Esha

Me and my husband, Anoop Katti had the pleasure of working with Mr. Tom Jackson and his team at Staploe Solicitors LLP recently, and I must say that our experience was nothing short of outstanding. One of their standout qualities is their excellent communication. Throughout the entire process, they kept us informed and updated, promptly responding to any questions or concerns we had. This level of transparency made us feel confident and reassured that our case was in capable hands. The depth of knowledge and experience possessed by the team is truly remarkable. They navigated the complexities of our situation with ease, providing us with comprehensive guidance and tailored solutions. In conclusion, We wholeheartedly recommend Staploe Solicitors LLP to anyone in need of legal assistance. Their combination of expertise, professionalism, communication, and genuine care for their clients makes them an unparalleled choice in the realm of solicitor services.

0
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Carlo

Carlo

Thank you to Staploe solicitors for being so helpful to us via the conveyancing process. We had a very difficult time due to problems on the other side and Staploe were so helpful to us during a period that was very stressful for us. I highly recommend Staploe

0
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Luca

Luca

If you need legal advice look no further. I had a few legal matters from court proceedings to buying and selling properties. Tom and Aaron have been brilliant and kept me updated on the process. Will definetly use their services again.

0
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Reviews

4.3 /5 57 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

ReviewSolicitors Review List

Profile image of Mark Bradford

Mark Bradford

Housing & Property

Very poor experience

What a very very very poor experience. Mine was relatively simple conveyance transaction (no chain from buyer or me the seller). Staploe gave a wonderful lesson in how NOT to communicate with you…. no matter how many times you call or leave messages. Staff changing regularly in my case and then the file getting picked up by someone else made things worse. Both my Estate Agent and buyers Solicitor hadn’t seen anything so bad. I wish I had checked out the reviews first. I don't like leaving poor reviews as can be a bad reflection on a business, but avoid like the plague.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Jonathan

Jonathan

Housing & Property

Extremely slow and unresponsive

We appointed Staploe based on their great reviews for conveyancing. Initially they were ok but a number of good staff left and we were left with a solicitor who doesn't return calls, takes ages to reply to emails and is holding up the whole chain as a result.

1
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Dave1961

Probate team

Very good and very professional . Annie is a credit to the company as well as Heidi . Everything completed in a complicated case . Probate team very knowledgeable. Woukd use again and certainly will recommend. First class service for a good price.

from Staploe Solicitors LLP

Thank you for your positive feedback, Dave. We are delighted to hear that our Probate team provided professional, knowledgeable support throughout a complicated case.

2
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Lucy

Poor communication. Rude staff.

0 stars. Poor communication. Rude staff. No compassion. Have sent a complaint email regarding service provided. No response (expected given the lack of communication from them) Re sent complaint. Still no response.

3
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Zone

The Best, yet.

Well, let the numbers of stars I've given them do the talking.

Staploe Solicitors LLP

Thank you for your review. We're thrilled that you're satisfied with our service! Best regards, Staploe Solicitors LLP

0
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Other Reviews

Profile image of Jidoari

Jidoari

Jidoari

Pricing is fair and transparent.

Staploe Solicitors LLP

Dear Jidoari, Thank you for your feedback! We're glad you found our pricing fair and transparent. Best regards, Staploe Solicitors LLP

0
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Zaithanchhunga

Zaithanchhunga

Very nice learned counsels. Solid 5 stars.

Staploe Solicitors LLP

Thank you for your kind feedback. We are delighted to hear you found our counsel helpful and worthy of a 5 stars review. Best regards, Staploe Solicitors LLP

0
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jake

jake

very helpful and excellent service 👍🏻👍🏻

Staploe Solicitors LLP

Dear Jake, Thank you for your kind words. We are pleased to hear that you found our service very helpful and excellent. Best regards, Staploe Solicitors LLP

0
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Alton

Housing & Property

Alton

Tom is very experienced and knows the law well. I will be making good use of his knowledge very soon.

0
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Profile image of Trevor

Trevor

Housing & Property

Trevor

We received great service,always had time to explain things we didn't understand,or found confusing.If they were unavailable to speak when we called,they would always call back, if they couldn't contact me they would contact my wife. Highly professional,friendly and understanding of the stresses of buying and selling your home

0
Collected on: Google collection source logo

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