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Russel + Aitken (Falkirk + Alloa) Ltd

4.6 | 143 Reviews 143 Reviews | Family Law
143 Total Company Reviews Family Law | 143 Total Company Reviews Family Law | 143 Total Company Reviews

19 Mar Street, ALLOA, clackmannanshire, FK10 1HR

Accepting new clients

19 Mar Street, ALLOA, clackmannanshire, FK10 1HR

Regulated by:

The Law Society of Scotland

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Russel + Aitken (Falkirk + Alloa) Ltd |

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Russel + Aitken (Falkirk + Alloa) Ltd Review Scores & Client Satisfaction Overview

4.6
Excellent
88%
Value for
Money
89%
Success
Rate
89%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.4/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.4/5

Accreditations

Russel + Aitken (Falkirk + Alloa) Ltd are accredited by

The Law Society of Scotland accreditation awarded to Russel + Aitken (Falkirk + Alloa) Ltd

Description

We offer a wide range of services including helping young adults looking to buy their first home, entrepreneurs setting up business, families going their separate ways and parents planning their retirement. We are here to offer help and advice at the most important and sometimes the most difficult times. Our legal team is here to guide and support you in the right way. Offering a personalised service, transparent costs and no complicated legal jargon, we want to understand your own circumstances to help and advise you in achieving your desired result.

Rankings by area of expertise

The rankings below show the areas of expertise that Russel + Aitken (Falkirk + Alloa) Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Russel + Aitken (Falkirk + Alloa) Ltd Review Scores & Client Satisfaction Overview

4.6
Excellent
90%
Value for
Money
7% above
national average
94%
Success
Rate
12% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.7/5
Value for money 4.5/5

Accreditations

Russel + Aitken (Falkirk + Alloa) Ltd are accredited by

The Law Society of Scotland accreditation awarded to Russel + Aitken (Falkirk + Alloa) Ltd

Description

We offer a wide range of services including helping young adults looking to buy their first home, entrepreneurs setting up business, families going their separate ways and parents planning their retirement. We are here to offer help and advice at the most important and sometimes the most difficult times. Our legal team is here to guide and support you in the right way. Offering a personalised service, transparent costs and no complicated legal jargon, we want to understand your own circumstances to help and advise you in achieving your desired result.

Rankings by area of expertise

The rankings below show the areas of expertise that Russel + Aitken (Falkirk + Alloa) Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Russel + Aitken (Falkirk + Alloa) Ltd

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

19 Mar Street, ALLOA, clackmannanshire, FK10 1HR

Reviews

4.6 /5 143 Reviews
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Clients say

What clients say about Russel + Aitken (Falkirk + Alloa) Ltd

The firm specialises in residential conveyancing, wills, powers of attorney, probate and guardianship, offering clear, practical legal advice and reliable case handling. Clients praise technical expertise, efficiency and transparent pricing. Valued soft skills include clear communication, friendliness, empathy, approachability, patience and professionalism; staff are described as helpful, respectful and reassuring, making processes straightforward and reducing client stress.

clear explanations
reassuring support
friendly staff
professional service
quick responses
reasonable pricing
efficient handling
knowledgeable team
easy communication
highly recommend

ReviewSolicitors Review List

Profile image of Vicki Buchanan

Vicki Buchanan

Verified
Family Law

Amazing

I had 2 solicitors who both went above and beyond to help would highly recommend

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave this review. We appreciate the positive feedback and hope to work with you again in the future.

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Anonymous

Verified
Family Law

Separation

The process and approximate fees of my separation was fully explained by Jay. Jay and her secretary Ruth kept me updated as to what was happening throughout the process.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Lesley

Verified
Family Law

Friendly and helpful family law advice

Excellent 5 star experience from the Family Law team

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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James

Verified
Family Law

Jemma Wright

Jemma Wright guided me through the legal process with professionalism and clarity. She was always informative, approachable, and courteous, making a stressful situation much easier. An outstanding paralegal I’d highly recommend.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave us a review. This has been passed on to Jemma. We appreciate the positive feedback you have given us and look forward to working with you in the future

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Cameron

Verified
Family Law

Excellent Guidance and Outcome

Phil Bonnar guided me through a very challenging family matter with expertise and reassurance. He knew exactly what steps to take, and thanks to his support we achieved a favourable outcome. I would highly recommend him to anyone facing a difficult situation.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

Profile image of amanda potter

amanda potter

Family Law

amanda

Needed to renew legal guradianship of my adult son this is. Second time i have used russell and aitken for the process gemma was very knowledgeable helpful and a pleasure to deal with whole process went smoothly and we were kept upto date at every step highly recommend

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Alison

Alison

Excellent experience with Phil and Joanne when helping me with sale of my house following my marriage separation. Kind and understanding during this difficult time, always keeping me up to date and informed. Easy to contact and flexible to meet my needs. Will be looking to work again with them hopefully in the next year or so. Highly recommend - Alison Smith

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave a review. We are delighted to receive your comments regarding our service and our team. We look forward to working with you again in the future and wish you all the best.

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Syl

Syl

Yesterday I had a visit with a solicitor who was supposed to take care of my divorce. Fifteen minutes of conversation for free. For 5 minutes he collected all the information needed to give an opinion that a divorce is impossible because one of the children is out of the country with his father. Nevertheless, he dragged the conversation under the pretext of inserting data into the data system to cover the costs of the trial by the state. In the reservation I had to pay 42 pounds. This is an incorrect attitude of an official who should represent the law and not stretch the singiel mother.

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Reviews

4.6 /5 143 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Russel + Aitken (Falkirk + Alloa) Ltd

The firm specialises in residential conveyancing, wills, powers of attorney, probate and guardianship, offering clear, practical legal advice and reliable case handling. Clients praise technical expertise, efficiency and transparent pricing. Valued soft skills include clear communication, friendliness, empathy, approachability, patience and professionalism; staff are described as helpful, respectful and reassuring, making processes straightforward and reducing client stress.

clear explanations
reassuring support
friendly staff
professional service
quick responses
reasonable pricing
efficient handling
knowledgeable team
easy communication
highly recommend

ReviewSolicitors Review List

Profile image of Jeremiah Scott

Jeremiah Scott

Verified
Housing & Property

moving house

We hadn't moved house for 40 years but Marc and Lauren explained the process and procedures very well and helped to alleviate a lot of the stress involved in selling and buying our new house.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave this review which has been passed to Marc and Lauren. We appreciate the positive feedback. Good luck in your new home and we are here if you need any assistance.

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Anonymous

Verified
Wills, Trusts & Probate

My experience

Keri helped me to update my will after my husband passed away. She was friendly and very professional and answered my questions clearly. I felt confident that her advice was sound and very comfortable with her.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave this review which has been passed to Kerri. We appreciate the positive feedback and hope to work with you again in the future.

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Anonymous

Verified
Wills, Trusts & Probate

Professional

They made making my will and power of attorney straight forward and affordable, handled with kindness and respect.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave this review which has been passed to the team. We appreciate the positive feedback and hope to work with you again in the future.

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Ailsa H

Verified
Wills, Trusts & Probate

Good clear explanations of our options

We were able to make an appointment within a few days. At our meeting Karen explained what our options were in clear language. Subsequent queries by email were answered quickly. Pricing was also clear with no hidden charges.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave this review which has been passed to the team. We appreciate the positive feedback and hope to work with you again in the future.

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Edward Goldie

Verified
Housing & Property

Property purchase

Excellent service. Very professional. Receptionist, Wendy, at Alloa Office very helpful. I would recommend Russell and Aitken to anyone.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave this review which has been passed to the team. We appreciate the positive feedback and hope to work with you again in the future.

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Other Reviews

Profile image of david connelly

david connelly

Wills, Trusts & Probate

david

Very good service

Thank you for taking the time to leave this review. We appreciate the feedback that has been passed on to the team. We hope to work with you again in the future. Kind Regards

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amanda potter

Family Law

amanda

Needed to renew legal guradianship of my adult son this is. Second time i have used russell and aitken for the process gemma was very knowledgeable helpful and a pleasure to deal with whole process went smoothly and we were kept upto date at every step highly recommend

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for taking the time to leave your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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kerisha

Notary

kerisha

I was very satisfied with the service. The team was professional, responsive, and kept me informed throughout the process. I even recommended the service to a friend because I was satisfied with the outcome I received

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you so much for taking the time to leave a review. We appreciate the positive feedback and hope to work with you again in the future.

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Katrin

Wills, Trusts & Probate

Katrin

Very good experience. Would recommended.

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Gillian

Gillian

Pleasure to do business with. Very straight forward

A representative from Russel + Aitken (Falkirk + Alloa) Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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