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Vaux Fletcher Solicitors

4.4 | 23 Reviews 23 Reviews | Commercial Property
86 Total Company Reviews info icon Commercial Property | info icon 86 Total Company Reviews Commercial Property | info icon 86 Total Company Reviews

14-16 Baker Street, Middlesbrough, Cleveland, TS1 2LH

Accepting new clients

14-16 Baker Street, Middlesbrough, Cleveland, TS1 2LH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 667527

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Vaux Fletcher Solicitors |

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Vaux Fletcher Solicitors Review Scores & Client Satisfaction Overview

4.4
Excellent
87%
Value for
Money
83%
Success
Rate
83%
Would
Recommend
Communication 4.3/5
Initial Impressions 4.3/5
Approachability 4.3/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.3/5
Value for money 4.3/5

Accreditations

Vaux Fletcher Solicitors are accredited by

Criminal Litigation accreditation awarded to Vaux Fletcher Solicitors
The Law Society accreditation awarded to Vaux Fletcher Solicitors
Conveyancing Quality Scheme accreditation awarded to Vaux Fletcher Solicitors
Trading names:
Vaux Fletcher Solicitors

Description

Vaux Fletcher Solicitors strive to deliver client focused, pragmatic legal solutions to both individuals and businesses across Teesside, the Northeast and throughout the UK, from our offices in Middlesbrough. We are committed to making legal processes as simple as possible for clients, offering fixed-fees wherever possible and aiming to provide an excellent, comfortable and transparent customer experience. With people at the heart of our business, we work closely with our clients to deliver the right legal solutions for every individual and business, as we continue to establish our firm as one of the North East's "go to" legal practices. High standards of service can only be delivered by a dedicated team of individuals who take pride in their work and demonstrate mutual loyalty to each other, which is why we adopt the motto: "Esprit de corps"

Rankings by area of expertise

The rankings below show the areas of expertise that Vaux Fletcher Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Vaux Fletcher Solicitors Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
93%
Success
Rate
11% above
national average
92%
Would
Recommend
11% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Vaux Fletcher Solicitors are accredited by

Criminal Litigation accreditation awarded to Vaux Fletcher Solicitors
The Law Society accreditation awarded to Vaux Fletcher Solicitors
Conveyancing Quality Scheme accreditation awarded to Vaux Fletcher Solicitors
Trading names:
Vaux Fletcher Solicitors

Description

Vaux Fletcher Solicitors strive to deliver client focused, pragmatic legal solutions to both individuals and businesses across Teesside, the Northeast and throughout the UK, from our offices in Middlesbrough. We are committed to making legal processes as simple as possible for clients, offering fixed-fees wherever possible and aiming to provide an excellent, comfortable and transparent customer experience. With people at the heart of our business, we work closely with our clients to deliver the right legal solutions for every individual and business, as we continue to establish our firm as one of the North East's "go to" legal practices. High standards of service can only be delivered by a dedicated team of individuals who take pride in their work and demonstrate mutual loyalty to each other, which is why we adopt the motto: "Esprit de corps"

Rankings by area of expertise

The rankings below show the areas of expertise that Vaux Fletcher Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Vaux Fletcher Solicitors

Meet the team of Vaux Fletcher Solicitors

Contact & Locations - Vaux Fletcher Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

14-16 Baker Street, Middlesbrough, Cleveland, TS1 2LH

Reviews

4.4 /5 23 Reviews
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Review Source

Rating

Review Source

Clients say

What clients say about Vaux Fletcher Solicitors

The firm specialises in conveyancing, commercial leases, property sales/purchases, boundary changes, wills and Lasting Power of Attorney work. Clients praise their legal expertise, efficiency and ability to meet tight deadlines. Valued soft skills include excellent communication, responsiveness, professionalism, friendliness, reassurance and a client-focused, proactive attitude that goes the extra mile to resolve issues and keep clients informed.

Very helpful
Professional
Knowledgeable
Responsive
Outstanding communication
Friendly staff
Efficient service
Quick completion
Reliable
Stress‑free process

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Helped me with a lease in Middlesbrough

Very helpful from start to finish. Helped me secure a commercial lease in Middlesbrough town.

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this review

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Profile image of Andrew Quinn

Andrew Quinn

Verified
Housing & Property

Property Transfer

I had an excellent experience with my conveyancing solicitor throughout the entire process. They were professional, knowledgeable, and responsive from start to finish. Due to last-minute changes made by the opposing solicitor regarding the property transfer, there were unexpected complications that could have delayed completion. However, they went the extra mile to overcome these issues and ensured my preferred deadline was achieved. Communication was outstanding. I was kept fully informed at every stage, with regular updates and clear explanations whenever needed. They were always readily available to answer questions and provide reassurance during what can be a stressful process. I truly appreciate their dedication, hard work, and commitment to delivering a successful outcome. I would highly recommend their services to anyone looking for a reliable and professional conveyancing solicitor

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this review

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Profile image of Kath H

Kath H

Verified

Property sale and puchase

Excellant company to deal with. Staff are always friendly, efficient and courteous. Highly recommended.

1
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Profile image of Anonymous

Anonymous

Verified
Commercial Property

Selling property

Jess was amazing, very efficient and the process was extremly quick. Would highly recommend.

Legal experts tagged in
this review

Reply by profile image of Jessica McKenna

Jessica McKenna

Thankyou for taking the time to leave a review, it was a pleasure to act on your behalf.

0
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Kirsty Wade

Verified
Housing & Property

Brilliant solicitor

Safah was a brilliant solicitor for my recent sale and purchase- she kept me up to date, always answered my calls and questions and nothing was ever too much trouble - even when it got a bit difficult with the sale. I have used Vaux fletcher back in 2022 and 2026 and would not hesitate to use them again. Thank you !

Legal experts tagged in
this review

Reply by profile image of Safah Alazzawi

Safah Alazzawi

Hi Kirsty, Thank you so much for your review. It was a pleasure working for you and hopefully I can be of assistance to you in the future. I hope you're enjoying your new home.

1
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Other Reviews

Profile image of Arman

Arman

Arman

I used vaux fletcher solicitors for sale of my property and jessica o Connor was was absolutely brilliant made everything go smooth highly recommended

A representative from Vaux Fletcher Solicitors Incorporating Gary Johnson & Co responded to this review

Arman, thank you very much for your kind review. Jessica is very pleased with your endorsement. We look forward to working again with you in the future.

0
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Profile image of Leon

Leon

Leon

I used Vaux Fletcher Solicitors for the sale & purchase. I’m am really happy with the service they provided, they were only a phone call or email away to answer any questions I had. Would highly recommend Jessica and Victoria if you are looking to sell and buy! Reasonably priced for excellent service.

A representative from Vaux Fletcher Solicitors Incorporating Gary Johnson & Co responded to this review

Thanks Leon, we appreciate it.

0
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Profile image of Neil

Neil

Neil

I have used Vaux Fletcher for a sale and a purchase, my experience with the sale was annoying but the purchase experience was out of this world incompetent. I found Richard arrogant, his staff useless and uncommunicative and his complaint handling is abismal. My sales experience was marred by the fact he sent me a cheque for the proceeds, every other solicitor I had used previously has sent a quick and easy bank transfer. A cheque would have been fine if your not in a rush, because you are delayed receiving the money by the clearing time. This cheque would not clear, the two times it was submitted it was rejected. Richard was more upset that I turned up at his office without an appointment than the fact his cheque wasn't been honoured. It was a very stressful week resolving this problem. Vaux Fletcher was a very cheap price so I used them for a purchase too, I wish I had not, it was a stressful train crash. The memorandum of sale had me as a private purchaser, it was actually a ltd company purchase, this mistake was not noticed till the morning of the contract signing. I was bemused, I thought this mistake should have been picked up when money laundering checks were done, in reality no checks or questions were asked about the sorce of funds for the purchase. The purchase price for the property was also wrong on the contract. The outcome for this mistake was I had to pay for his services to that point. Richard would not take responsibility for the purchase error, stating "he knew I had the funds so no money laundering checks were required". The purchase process had to be redone under Company name delaying the purchase massively and I had to pay again. The run up to the signing had its problems too. I am a lone director of my company, I always have been. Richard said there was another Director in the company who needed to sign. I explained there was no Director only a Secretary (it is stated at companies house). He then argued that the Secretary needed to sign, which had never happened before. I made further external enquiries and it was confirmed Secretaries do not need to sign, we proceeded on this basis. After the completion I thought my Vaux Fletcher nightmare was finished, oh how wrong i was. By the final date of the restriction search expiry, my property transfer form (AP1) had not been submitted, I had to tell Vaux Fletcher to submit my AP1, to avoiding complications. My 3% second property charge was paid 15 weeks late for which I was fined. This purchase was truly a comedy of errors.

A representative from Vaux Fletcher Solicitors Incorporating Gary Johnson & Co responded to this review

Dear Neil, Thank you for taking the time to write this review. For those who might take the trouble to read it I hope you agree it is important to put it in context. The transactions you refer to took place over 5 years ago. I do not know what has prompted you to decide to write this review recently but it is fair to say we have had no contact since. It may be that much of the positive feedback you have read here and elsewhere has annoyed you in some fashion. Regardless, I hope you will see that however you might have perceived our service in the past we are generally receiving very positive feedback for our standard of service now. The year 2020 was a difficult year for all. My staff continued to work through lockdown and social distancing. Attending to clients during that time was by appointment only. We made every effort to accommodate our clients but I also had to put in place proper measures to protect our staff. We could not accommodate persons regularly attending the office unannounced. I appreciate that you may have found this frustrating but it is the position the whole world had to endure. I cannot imagine how you think writing such a review about our services during this time without alluding to how old your experiences were or explaining the context might be helpful to those considering whether to use our services in much less dreadful times.

0
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Profile image of yvette

yvette

yvette

I used Vaux Fletcher when I purchased my flat 3 years ago so thought I would use them again when selling as it was a freehold flat -a bit unusual. I have never ever been so stressed in all my life. The person dealing with my sale didnt have a clue. She just kept blaming the other parties solicitors, lying saying she'd sent information to them when she hadn't. The sale took over 5 months to complete!! If you do use V Fletcher, be prepared to pay top price for a senior solicitor or don't use at all!!

A representative from Vaux Fletcher Solicitors Incorporating Gary Johnson & Co responded to this review

Very sorry to hear you were dissatisfied about our service Yvette. The unusual nature of the title meant it was a difficult sell and it is always difficult to persuade a buyer to proceed when they have reservations. I hope you appreciate we got there in the end.

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J

A client

Victoria has been superb from start to completion. Knowledgeable, tenacious, sympathetic! This leasehold sale would not have completed without Victoria’s hard work and dedication! I would not hesitate to recommend!

0
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Reviews

4.7 /5 86 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Vaux Fletcher Solicitors

The firm specialises in conveyancing, commercial leases, property sales/purchases, boundary changes, wills and Lasting Power of Attorney work. Clients praise their legal expertise, efficiency and ability to meet tight deadlines. Valued soft skills include excellent communication, responsiveness, professionalism, friendliness, reassurance and a client-focused, proactive attitude that goes the extra mile to resolve issues and keep clients informed.

Very helpful
Professional
Knowledgeable
Responsive
Outstanding communication
Friendly staff
Efficient service
Quick completion
Reliable
Stress‑free process

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Helped me with a lease in Middlesbrough

Very helpful from start to finish. Helped me secure a commercial lease in Middlesbrough town.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Andrew Quinn

Andrew Quinn

Verified
Housing & Property

Property Transfer

I had an excellent experience with my conveyancing solicitor throughout the entire process. They were professional, knowledgeable, and responsive from start to finish. Due to last-minute changes made by the opposing solicitor regarding the property transfer, there were unexpected complications that could have delayed completion. However, they went the extra mile to overcome these issues and ensured my preferred deadline was achieved. Communication was outstanding. I was kept fully informed at every stage, with regular updates and clear explanations whenever needed. They were always readily available to answer questions and provide reassurance during what can be a stressful process. I truly appreciate their dedication, hard work, and commitment to delivering a successful outcome. I would highly recommend their services to anyone looking for a reliable and professional conveyancing solicitor

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Mary Wallis

Mary Wallis

Verified

Great Communication and Friendly

Process was made very clear and easy, Jessica was always on hand and happy to help and answer questions with a quick response.

Legal experts tagged in
this review

0
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Profile image of Kath H

Kath H

Verified

Property sale and puchase

Excellant company to deal with. Staff are always friendly, efficient and courteous. Highly recommended.

1
Collected on: ReviewSolicitor collection source logo
Profile image of Jennifer Steel

Jennifer Steel

Verified
Housing & Property

First time using a solicitor, first time house buyer.

Jessica was fantastic throughout; keeping in regular contact and replying promptly to questions and correspondence. I can’t speak higher of the experience with Vaux Fletchers solicitor.

Legal experts tagged in
this review

Reply by profile image of Jessica McKenna

Jessica McKenna

Hi Jennifer, thankyou for taking the time to write such a lovely review. It has been a pleasure to act on your behalf.

0
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Other Reviews

Profile image of Saad omer

Saad omer

Saad

I strongly recommend Vaux Fletcher Solicitors for providing exceptional service 👌 10/10 on Price and Communication.

0
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Profile image of Layna

Layna

Layna

We had a really great experience with the team here for conveyancing. We were kept up to date, responded to in a timely manner and, the team were always friendly and helpful. The process went quickly and smoothly, I would 100% use again.

A representative from Vaux Fletcher Solicitors Incorporating Gary Johnson & Co responded to this review

Victoria and her Team thank you very much for your kind review. We look forward to working with you again in the future.

0
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Profile image of Arman

Arman

Arman

I used vaux fletcher solicitors for sale of my property and jessica o Connor was was absolutely brilliant made everything go smooth highly recommended

A representative from Vaux Fletcher Solicitors Incorporating Gary Johnson & Co responded to this review

Arman, thank you very much for your kind review. Jessica is very pleased with your endorsement. We look forward to working again with you in the future.

0
Collected on: Google collection source logo
Profile image of Leon

Leon

Leon

I used Vaux Fletcher Solicitors for the sale & purchase. I’m am really happy with the service they provided, they were only a phone call or email away to answer any questions I had. Would highly recommend Jessica and Victoria if you are looking to sell and buy! Reasonably priced for excellent service.

A representative from Vaux Fletcher Solicitors Incorporating Gary Johnson & Co responded to this review

Thanks Leon, we appreciate it.

0
Collected on: Google collection source logo
Profile image of Neil

Neil

Neil

I have used Vaux Fletcher for a sale and a purchase, my experience with the sale was annoying but the purchase experience was out of this world incompetent. I found Richard arrogant, his staff useless and uncommunicative and his complaint handling is abismal. My sales experience was marred by the fact he sent me a cheque for the proceeds, every other solicitor I had used previously has sent a quick and easy bank transfer. A cheque would have been fine if your not in a rush, because you are delayed receiving the money by the clearing time. This cheque would not clear, the two times it was submitted it was rejected. Richard was more upset that I turned up at his office without an appointment than the fact his cheque wasn't been honoured. It was a very stressful week resolving this problem. Vaux Fletcher was a very cheap price so I used them for a purchase too, I wish I had not, it was a stressful train crash. The memorandum of sale had me as a private purchaser, it was actually a ltd company purchase, this mistake was not noticed till the morning of the contract signing. I was bemused, I thought this mistake should have been picked up when money laundering checks were done, in reality no checks or questions were asked about the sorce of funds for the purchase. The purchase price for the property was also wrong on the contract. The outcome for this mistake was I had to pay for his services to that point. Richard would not take responsibility for the purchase error, stating "he knew I had the funds so no money laundering checks were required". The purchase process had to be redone under Company name delaying the purchase massively and I had to pay again. The run up to the signing had its problems too. I am a lone director of my company, I always have been. Richard said there was another Director in the company who needed to sign. I explained there was no Director only a Secretary (it is stated at companies house). He then argued that the Secretary needed to sign, which had never happened before. I made further external enquiries and it was confirmed Secretaries do not need to sign, we proceeded on this basis. After the completion I thought my Vaux Fletcher nightmare was finished, oh how wrong i was. By the final date of the restriction search expiry, my property transfer form (AP1) had not been submitted, I had to tell Vaux Fletcher to submit my AP1, to avoiding complications. My 3% second property charge was paid 15 weeks late for which I was fined. This purchase was truly a comedy of errors.

A representative from Vaux Fletcher Solicitors Incorporating Gary Johnson & Co responded to this review

Dear Neil, Thank you for taking the time to write this review. For those who might take the trouble to read it I hope you agree it is important to put it in context. The transactions you refer to took place over 5 years ago. I do not know what has prompted you to decide to write this review recently but it is fair to say we have had no contact since. It may be that much of the positive feedback you have read here and elsewhere has annoyed you in some fashion. Regardless, I hope you will see that however you might have perceived our service in the past we are generally receiving very positive feedback for our standard of service now. The year 2020 was a difficult year for all. My staff continued to work through lockdown and social distancing. Attending to clients during that time was by appointment only. We made every effort to accommodate our clients but I also had to put in place proper measures to protect our staff. We could not accommodate persons regularly attending the office unannounced. I appreciate that you may have found this frustrating but it is the position the whole world had to endure. I cannot imagine how you think writing such a review about our services during this time without alluding to how old your experiences were or explaining the context might be helpful to those considering whether to use our services in much less dreadful times.

0
Collected on: Google collection source logo

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