Vaux Fletcher Solicitors logo

Vaux Fletcher Solicitors

4.6 | 44 Reviews 44 Reviews | Structural Defects
79 Total Company Reviews info icon Structural Defects | info icon 79 Total Company Reviews Structural Defects | info icon 79 Total Company Reviews

14-16 Baker Street, Middlesbrough, Cleveland, TS1 2LH

Accepting new clients

14-16 Baker Street, Middlesbrough, Cleveland, TS1 2LH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 667527

Visit website
Vaux Fletcher Solicitors |

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Vaux Fletcher Solicitors Review Scores & Client Satisfaction Overview

4.6
Excellent
92%
Value for
Money
91%
Success
Rate
89%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.6/5

Accreditations

Vaux Fletcher Solicitors are accredited by

Criminal Litigation accreditation awarded to Vaux Fletcher Solicitors
The Law Society accreditation awarded to Vaux Fletcher Solicitors
Conveyancing Quality Scheme accreditation awarded to Vaux Fletcher Solicitors
Trading names:
Vaux Fletcher Solicitors

Description

Vaux Fletcher Solicitors strive to deliver client focused, pragmatic legal solutions to both individuals and businesses across Teesside, the Northeast and throughout the UK, from our offices in Middlesbrough. We are committed to making legal processes as simple as possible for clients, offering fixed-fees wherever possible and aiming to provide an excellent, comfortable and transparent customer experience. With people at the heart of our business, we work closely with our clients to deliver the right legal solutions for every individual and business, as we continue to establish our firm as one of the North East's "go to" legal practices. High standards of service can only be delivered by a dedicated team of individuals who take pride in their work and demonstrate mutual loyalty to each other, which is why we adopt the motto: "Esprit de corps"

Rankings by area of expertise

The rankings below show the areas of expertise that Vaux Fletcher Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Vaux Fletcher Solicitors Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
92%
Success
Rate
10% above
national average
91%
Would
Recommend
10% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Vaux Fletcher Solicitors are accredited by

Criminal Litigation accreditation awarded to Vaux Fletcher Solicitors
The Law Society accreditation awarded to Vaux Fletcher Solicitors
Conveyancing Quality Scheme accreditation awarded to Vaux Fletcher Solicitors
Trading names:
Vaux Fletcher Solicitors

Description

Vaux Fletcher Solicitors strive to deliver client focused, pragmatic legal solutions to both individuals and businesses across Teesside, the Northeast and throughout the UK, from our offices in Middlesbrough. We are committed to making legal processes as simple as possible for clients, offering fixed-fees wherever possible and aiming to provide an excellent, comfortable and transparent customer experience. With people at the heart of our business, we work closely with our clients to deliver the right legal solutions for every individual and business, as we continue to establish our firm as one of the North East's "go to" legal practices. High standards of service can only be delivered by a dedicated team of individuals who take pride in their work and demonstrate mutual loyalty to each other, which is why we adopt the motto: "Esprit de corps"

Rankings by area of expertise

The rankings below show the areas of expertise that Vaux Fletcher Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Vaux Fletcher Solicitors

Meet the team of Vaux Fletcher Solicitors

Contact & Locations - Vaux Fletcher Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00 (Open)
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

14-16 Baker Street, Middlesbrough, Cleveland, TS1 2LH

Reviews

4.6 /5 44 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Vaux Fletcher Solicitors

The firm specialises in residential property transactions, wills, and lasting powers of attorney, with strong expertise in fast turnarounds and complex sales. Clients praise clear, prompt communication, reliability and efficiency, competitive fees, and thorough guidance. Valued soft skills include professionalism, friendliness, responsiveness, reassurance, and a proactive, client-focused approach that keeps clients informed and confident throughout the process.

excellent service
helpful staff
highly recommend
professional polite
kept informed
responsive communication
quick completion
competitive rates
knowledgeable staff
friendly service

ReviewSolicitors Review List

Profile image of Zena Mahmoud

Zena Mahmoud

Verified
Housing & Property

Professional with a person centred touch

Lovely lady, so polite and helpful nothing is too much. Easy to talk to and make sure that you are comfortable and understand each step of the way.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

Excellent service

I recently used vaux Fletcher to purchase my first home and the service I received was excellent all the staff were really helpful especially Safah. Should highly recommend

Legal experts tagged in
this review

Reply by profile image of Safah Alazzawi

Safah Alazzawi

Thank you so much for taking the time to leave a review. I hope you are enjoying your new home!

1
Collected on: ReviewSolicitor collection source logo
Profile image of Angela Latheron

Angela Latheron

Verified

Excellent

Always professional and polite I felt very safe and reassured at all times. I could fully recommend these solicitors.

Legal experts tagged in
this review

Reply by profile image of Safah Alazzawi

Safah Alazzawi

Hi Angela, Thank you so much for taking the time to leave a kind review. It has been an absolute pleasure working on your case, and your matter has truly contributed to my development. I hope you are settling in well and enjoying your new home.

1
Collected on: ReviewSolicitor collection source logo
Profile image of Kirsty Wade

Kirsty Wade

Verified
Housing & Property

Brilliant solicitor

Safah was a brilliant solicitor for my recent sale and purchase- she kept me up to date, always answered my calls and questions and nothing was ever too much trouble - even when it got a bit difficult with the sale. I have used Vaux fletcher back in 2022 and 2026 and would not hesitate to use them again. Thank you !

Legal experts tagged in
this review

Reply by profile image of Safah Alazzawi

Safah Alazzawi

Hi Kirsty, Thank you so much for your review. It was a pleasure working for you and hopefully I can be of assistance to you in the future. I hope you're enjoying your new home.

1
Collected on: ReviewSolicitor collection source logo
Profile image of Tara  Ashley

Tara Ashley

Verified
Housing & Property

Separate Purchase and Sale

Highly recommend Vaux Fletcher Solicitors. The entire team were excellent regarding both my sale and purchase. Friendly and professional and will definitely be using them again.

Legal experts tagged in
this review

Reply by profile image of Safah Alazzawi

Safah Alazzawi

Hi Tara, Thank you for taking the time to leave a review, I am so glad you had a excellent experience using our services. It was a pleasure to act for you.

1
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Saad omer

Saad omer

Saad

I strongly recommend Vaux Fletcher Solicitors for providing exceptional service 👌 10/10 on Price and Communication.

0
Collected on: Google collection source logo
Profile image of Layna

Layna

Layna

We had a really great experience with the team here for conveyancing. We were kept up to date, responded to in a timely manner and, the team were always friendly and helpful. The process went quickly and smoothly, I would 100% use again.

A representative from Vaux Fletcher Solicitors Incorporating Gary Johnson & Co responded to this review

Victoria and her Team thank you very much for your kind review. We look forward to working with you again in the future.

0
Collected on: Google collection source logo
Profile image of Arman

Arman

Arman

I used vaux fletcher solicitors for sale of my property and jessica o Connor was was absolutely brilliant made everything go smooth highly recommended

A representative from Vaux Fletcher Solicitors Incorporating Gary Johnson & Co responded to this review

Arman, thank you very much for your kind review. Jessica is very pleased with your endorsement. We look forward to working again with you in the future.

0
Collected on: Google collection source logo
Profile image of Leon

Leon

Leon

I used Vaux Fletcher Solicitors for the sale & purchase. I’m am really happy with the service they provided, they were only a phone call or email away to answer any questions I had. Would highly recommend Jessica and Victoria if you are looking to sell and buy! Reasonably priced for excellent service.

A representative from Vaux Fletcher Solicitors Incorporating Gary Johnson & Co responded to this review

Thanks Leon, we appreciate it.

0
Collected on: Google collection source logo
Profile image of Kay

Kay

Kay

After a very traumatic year, unexpectedly loosing my husband and having to sell the family home. I had to downsize and needed a solicitor to guide and help me. Everyone thinks that solicitor's are just out to make money. I have dealt with solicitors in the past (60yrs old) but never dealt with a firm that is so caring, so helpful. They genuinely care. I was talking to Jessica most of the time. Crikey! This young lady is so amazing. Victoria, is a partner of the firm. Such a lovely soul and so very down to earth an approachable. Tegan, I think she's in training but you wouldn't know it. She's on the ball. Overall. I can't fault this firm at all. They go above and beyond. Never leave you in limbo, always return your calls immediately. The nicest people you could ever deal with. Thank you Vaux Fletcher for absolutely saving me and my sanity. Thank you Jess. You're such an amazing lady.

A representative from Vaux Fletcher Solicitors Incorporating Gary Johnson & Co responded to this review

Dear Kay, Thank you for such a wonderful review. It means a lot to us and particularly Jess who has worked very hard for you. We know you have been through a lot so we are celebrating too. Congratulations, You got there! Happy New Home from us all at Vaux Fletcher

0
Collected on: Google collection source logo

Reviews

4.7 /5 79 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Vaux Fletcher Solicitors

The firm specialises in residential property transactions, wills, and lasting powers of attorney, with strong expertise in fast turnarounds and complex sales. Clients praise clear, prompt communication, reliability and efficiency, competitive fees, and thorough guidance. Valued soft skills include professionalism, friendliness, responsiveness, reassurance, and a proactive, client-focused approach that keeps clients informed and confident throughout the process.

excellent service
helpful staff
highly recommend
professional polite
kept informed
responsive communication
quick completion
competitive rates
knowledgeable staff
friendly service

ReviewSolicitors Review List

Profile image of Zena Mahmoud

Zena Mahmoud

Verified
Housing & Property

Professional with a person centred touch

Lovely lady, so polite and helpful nothing is too much. Easy to talk to and make sure that you are comfortable and understand each step of the way.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

Excellent service

I recently used vaux Fletcher to purchase my first home and the service I received was excellent all the staff were really helpful especially Safah. Should highly recommend

Legal experts tagged in
this review

Reply by profile image of Safah Alazzawi

Safah Alazzawi

Thank you so much for taking the time to leave a review. I hope you are enjoying your new home!

1
Collected on: ReviewSolicitor collection source logo
Profile image of Angela Latheron

Angela Latheron

Verified

Excellent

Always professional and polite I felt very safe and reassured at all times. I could fully recommend these solicitors.

Legal experts tagged in
this review

Reply by profile image of Safah Alazzawi

Safah Alazzawi

Hi Angela, Thank you so much for taking the time to leave a kind review. It has been an absolute pleasure working on your case, and your matter has truly contributed to my development. I hope you are settling in well and enjoying your new home.

1
Collected on: ReviewSolicitor collection source logo
Profile image of Kirsty Wade

Kirsty Wade

Verified
Housing & Property

Brilliant solicitor

Safah was a brilliant solicitor for my recent sale and purchase- she kept me up to date, always answered my calls and questions and nothing was ever too much trouble - even when it got a bit difficult with the sale. I have used Vaux fletcher back in 2022 and 2026 and would not hesitate to use them again. Thank you !

Legal experts tagged in
this review

Reply by profile image of Safah Alazzawi

Safah Alazzawi

Hi Kirsty, Thank you so much for your review. It was a pleasure working for you and hopefully I can be of assistance to you in the future. I hope you're enjoying your new home.

1
Collected on: ReviewSolicitor collection source logo
Profile image of Tara  Ashley

Tara Ashley

Verified
Housing & Property

Separate Purchase and Sale

Highly recommend Vaux Fletcher Solicitors. The entire team were excellent regarding both my sale and purchase. Friendly and professional and will definitely be using them again.

Legal experts tagged in
this review

Reply by profile image of Safah Alazzawi

Safah Alazzawi

Hi Tara, Thank you for taking the time to leave a review, I am so glad you had a excellent experience using our services. It was a pleasure to act for you.

1
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Saad omer

Saad omer

Saad

I strongly recommend Vaux Fletcher Solicitors for providing exceptional service 👌 10/10 on Price and Communication.

0
Collected on: Google collection source logo
Profile image of Layna

Layna

Layna

We had a really great experience with the team here for conveyancing. We were kept up to date, responded to in a timely manner and, the team were always friendly and helpful. The process went quickly and smoothly, I would 100% use again.

A representative from Vaux Fletcher Solicitors Incorporating Gary Johnson & Co responded to this review

Victoria and her Team thank you very much for your kind review. We look forward to working with you again in the future.

0
Collected on: Google collection source logo
Profile image of Arman

Arman

Arman

I used vaux fletcher solicitors for sale of my property and jessica o Connor was was absolutely brilliant made everything go smooth highly recommended

A representative from Vaux Fletcher Solicitors Incorporating Gary Johnson & Co responded to this review

Arman, thank you very much for your kind review. Jessica is very pleased with your endorsement. We look forward to working again with you in the future.

0
Collected on: Google collection source logo
Profile image of Leon

Leon

Leon

I used Vaux Fletcher Solicitors for the sale & purchase. I’m am really happy with the service they provided, they were only a phone call or email away to answer any questions I had. Would highly recommend Jessica and Victoria if you are looking to sell and buy! Reasonably priced for excellent service.

A representative from Vaux Fletcher Solicitors Incorporating Gary Johnson & Co responded to this review

Thanks Leon, we appreciate it.

0
Collected on: Google collection source logo
Profile image of Neil

Neil

Neil

I have used Vaux Fletcher for a sale and a purchase, my experience with the sale was annoying but the purchase experience was out of this world incompetent. I found Richard arrogant, his staff useless and uncommunicative and his complaint handling is abismal. My sales experience was marred by the fact he sent me a cheque for the proceeds, every other solicitor I had used previously has sent a quick and easy bank transfer. A cheque would have been fine if your not in a rush, because you are delayed receiving the money by the clearing time. This cheque would not clear, the two times it was submitted it was rejected. Richard was more upset that I turned up at his office without an appointment than the fact his cheque wasn't been honoured. It was a very stressful week resolving this problem. Vaux Fletcher was a very cheap price so I used them for a purchase too, I wish I had not, it was a stressful train crash. The memorandum of sale had me as a private purchaser, it was actually a ltd company purchase, this mistake was not noticed till the morning of the contract signing. I was bemused, I thought this mistake should have been picked up when money laundering checks were done, in reality no checks or questions were asked about the sorce of funds for the purchase. The purchase price for the property was also wrong on the contract. The outcome for this mistake was I had to pay for his services to that point. Richard would not take responsibility for the purchase error, stating "he knew I had the funds so no money laundering checks were required". The purchase process had to be redone under Company name delaying the purchase massively and I had to pay again. The run up to the signing had its problems too. I am a lone director of my company, I always have been. Richard said there was another Director in the company who needed to sign. I explained there was no Director only a Secretary (it is stated at companies house). He then argued that the Secretary needed to sign, which had never happened before. I made further external enquiries and it was confirmed Secretaries do not need to sign, we proceeded on this basis. After the completion I thought my Vaux Fletcher nightmare was finished, oh how wrong i was. By the final date of the restriction search expiry, my property transfer form (AP1) had not been submitted, I had to tell Vaux Fletcher to submit my AP1, to avoiding complications. My 3% second property charge was paid 15 weeks late for which I was fined. This purchase was truly a comedy of errors.

A representative from Vaux Fletcher Solicitors Incorporating Gary Johnson & Co responded to this review

Dear Neil, Thank you for taking the time to write this review. For those who might take the trouble to read it I hope you agree it is important to put it in context. The transactions you refer to took place over 5 years ago. I do not know what has prompted you to decide to write this review recently but it is fair to say we have had no contact since. It may be that much of the positive feedback you have read here and elsewhere has annoyed you in some fashion. Regardless, I hope you will see that however you might have perceived our service in the past we are generally receiving very positive feedback for our standard of service now. The year 2020 was a difficult year for all. My staff continued to work through lockdown and social distancing. Attending to clients during that time was by appointment only. We made every effort to accommodate our clients but I also had to put in place proper measures to protect our staff. We could not accommodate persons regularly attending the office unannounced. I appreciate that you may have found this frustrating but it is the position the whole world had to endure. I cannot imagine how you think writing such a review about our services during this time without alluding to how old your experiences were or explaining the context might be helpful to those considering whether to use our services in much less dreadful times.

0
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear