Emily
Collected on:
AVOID
The most unprofessional, horrendous service after the sadness of my mother's passing. Communication frequently poor and tardy. A whole bank account was missed. Funds were kept for several months. Along with incorrect doci sent out of other people's information and documents kept that should have been sent out.
Worst of all, in nearly 2 years we appallingly learnt they hadn't even - Started - the reconstitution of deeds.
The response from 'management' was not only unapologetic - but rude and disrespectful. (Having heard of this person's reputation I am shocked he is even allowed to work in this position).
My family and I have not only missed out on the sale of the property last year, but now have to pay phenomenal amounts of council tax for an empty property until our new solicitors reconstitute the deeds as Hine Downings were paid a fortune to do.
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