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Whether the matter is of a personal or business nature, you can be sure that you will receive outstanding advice tailored to meet your own needs and which reflects your own personal circumstances. You can be sure you are in safe hands every time.
Butterworths
have 3 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Butterworths on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Butterworths. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Butterworths and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Butterworths performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Butterworths and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Butterworths compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Butterworths offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Christopher James
Collected on:
This review is for a different branch.
Brilliant service from start to finish always kept us informed. Second time I’ve used Butterworths highly recommended
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Verified review
This review has been left by a verified client who used Butterworths.
James Brown
Collected on:
This review is for a different branch.
Fantastic experience from start to finish, was kept well informed, All my questions answered promptly, great telephone manner,
A representative from Butterworths responded to this review on 04 July, 2025:
Dear James, Thank you for your feedback. We're delighted to hear you had a fantastic experience and felt well-informed throughout. It's great to know your questions were answered promptly and that you appreciated the telephone manner. Best regards, Butterworths
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Verified review
This review has been left by a verified client who used Butterworths.
Anonymous
Collected on:
This review is for a different branch.
Slow to deal with and poor communication. I would not use again
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Verified review
This review has been left by a verified client who used Butterworths.
Gary Martin
Collected on:
This review is for a different branch.
I liked the quote I was given by Butterworths and was pleased everything went to plan and on budget.
If I need a similar service in future I would definitely use them again. Thank you Team Riley
A representative from Butterworths responded to this review on 02 July, 2025:
Dear Gary, Thank you for your positive feedback. We're glad the quote met your expectations and that everything went smoothly and on budget. We look forward to assisting you again in the future. Best regards, Butterworths
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Thomas Robert
Collected on:
This review is for a different branch.
All good, prompt and good correspondence
A representative from Butterworths responded to this review on 19 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Victoria Louise
Collected on:
This review is for a different branch.
The last time we sold a house I did our own conveyancing but I decided to let someone else take the strain. Really pleased we chose Butterworth’s in Carlisle; from start to finish I was very impressed with their operation and friendliness.
Nothing was too much trouble and the lady with whom I dealt was extremely down to earth and reassuring.
Well done!
A representative from Butterworths responded to this review on 19 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Elizabeth Marshall
Collected on:
This review is for a different branch.
Thankyou for everything we are very happy
A representative from Butterworths responded to this review on 17 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
N Adams
Collected on:
This review is for a different branch.
Butterworths acted for me for a house sale. Joanne Gould was excellent - friendly, helpful, efficient and professional.
A representative from Butterworths responded to this review on 13 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
This review is for a different branch.
Very little communication whilst waiting for vendors probate. Had to ring up and chase before anything was then done. After pushing for completion it got a little better, but was very slow dealing with communication for probate, which was holding up the sale at the beginning.
A representative from Butterworths responded to this review on 13 June, 2025:
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Beverly Jean
Collected on:
This review is for a different branch.
I fully recommend these solicitors, they kept me fully informed every step of the way
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Matter Type:
Residential Conveyancing
R
Collected on:
Made buying a house stress free, always kept you updated and very prompt with replies
Couldn't ask for more.Thank you
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R
Collected on:
Made buying a house stress free, always kept you updated and very prompt with replies
Couldn't ask for more.Thank you
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David
Collected on:
They answered the phone and provided a service that was very professional and helpful, they also returned my phone calls as promised, all in all would recommend.
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David
Collected on:
They answered the phone and provided a service that was very professional and helpful, they also returned my phone calls as promised, all in all would recommend.
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Mitchell
Collected on:
Saved the day for us (well our trip). Very quick thinking and fit us in the next day. The only solicitor in the area who was able to think of the idea. We'll have to bring you something back from Germany!
Thanks again.
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Based in the North of England we offer high-quality, sensible legal advice to clients seeking professional help and easy to access support. Whether the matter is of a personal or business nature, you can be sure that you will receive outstanding advice tailored to meet your own needs and which reflects your own personal circumstances. You can be sure you are in safe hands every time.
