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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Butterworths on ReviewSolicitors.
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ReviewSolicitors uses our community data to show you how many clients used Butterworths and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Butterworths performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
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ReviewSolicitors uses our community data to show you how many clients used Butterworths and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Butterworths compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
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The rankings below show the areas of expertise that Butterworths offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Client Reviews
Andrew
Collected on:
I just want to say a very big thank you to Sarah Crompton that has dealt with my case with buying a property she has been excellent all the way through she has kept me up-to-date every single day i just want to say thank you very much for your time 👌?
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Injunctions
Sean
Collected on:
Sean recommends Butterworths
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Injunctions
Manish
Collected on:
Manish recommends Butterworths
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Injunctions
Robert
Collected on:
Robert recommends Butterworths
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Injunctions
Sandra
Collected on:
Sandra recommends Butterworths
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Stuart
Collected on:
Went to Jonathan for advice for a family member after a car accident, Jonathan was very straightforward , friendly and full of advice, so we moved from previous solicitor to Butterworths, I cannot rate the service he gave higher, friendly, prompt, professional, the way he talks, guides and acts , is a credit to Butterworths,
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Matter Type:
Housing
Barry
Collected on:
We sold our house through the auction and paperwork was dealt with quickly and Laura kept us updated all the way through. Eventually found a property to buy and again Laura proved to be amazing and we managed to get everything through very quickly.
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Ralph
Collected on:
This review is for a different branch.
Ended up using Butterworths due to a stitch up with Pattinsons estate agents. Twice left telephone messages-no reply. Twice asked to fill in same form. It was supposed to be a four week legal transfer of property following an auction, now into seventh week, with NO information on what is happening. NOT the cheapest either.
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Simone
Collected on:
This review is for a different branch.
I have hired delay again flights in May 2019 after my flights was cancelled in the last minute – 4 days- 1 week prior of my bookings.
I was informed by delay again flight administration people –solicitors that I could persuade my claims even if it was bought through the travel agency due to a short notice given - less than 14 days which is obligated by law.
My claim was acceptable and directed for Butterworths Solicitors Company.
Butterworths Solicitors Company – Delay again flights asked me to sign a lot of papers – They are acting on my behalf.
I have had a very poor service in terms of communication through phone calls and emails to find out about my process.
I was communicating with one of the staff that reported to me that it could take 18 months to be solved.
I was in my right and they were waiting for the airline to defend themselves regarding my claim.
I had a full refund of my ticket cost. However, I did this claim due to the stress I had that time with the cancellation at the last minute. Furthermore, I had to buy a new flight tickets which I did not pay the same amount as my previous ticket.
I did this claim not because of the compensation which I would get only 250 euros.
My point to go all this way - through solicitors was to reach the airline in terms of moral damage with a cancellation at the last minute.
Where is the customer service care, commitments?
I would like the airline understanding the stress and the moral damaged them caused me.
I was waiting for my compensation. I am sure that I am right to get it due to the facts.
A month ago when it was about to finish my case (18 months later 2020) and to get my compensation Butterworths Solicitors Company contact me saying that they revised my case and that they would not continue due to my tickets were bought through an agency.
This company is not trustable they knew very well since the begriming of my claims that my tickets was bought through agency and they accepted my case.
How I know that they did not continued to persuade my case and/or did get or not the compensation; and kept the compensation money?
It is only 250 euros, but if it is calculated for every customer that had the same experience as me how much would be?
I am a honest citizen that contact this company to try to persuade my rights against people that take advance of you, but what I get it was a very poor service. If my signature in lots of papers.
I DO NOT RECOMMEND THIS COMPANY
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Purchase and Sale
Ranjit
Collected on:
This review is for a different branch.
Fast and effective solicitor that get the job done with little fuss.
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