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Whether the matter is of a personal or business nature, you can be sure that you will receive outstanding advice tailored to meet your own needs and which reflects your own personal circumstances. You can be sure you are in safe hands every time.
Butterworths
have 3 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Butterworths on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Butterworths. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Butterworths and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Butterworths performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Butterworths and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Butterworths compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Butterworths offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Butterworths.
Paul David
Collected on:
This review is for a different branch.
Very good, great communication, easy process, friendly staff.
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Verified review
This review has been left by a verified client who used Butterworths.
Marion Jane
Collected on:
This review is for a different branch.
Butterworths were recommended to me by a friend to oversee the sale of my house. The start of the process was pretty smooth and we were able to get started quite promptly communicating with my buyers solicitors even though my estate agents were slow off the mark. However, as the process went on, communication became slow and I found myself chasing them for updates as my buyer and I were in regular contact and getting some mixed messages. Eventually, my solicitors recognised and acknowledged the completion date I'd asked for as I was selling without purchasing anywhere else so no chain above me, but we couldn't do this date because the buyers solicitors weren't yet ready - ok no problem, we suggested another date and it took for me to chase my solicitors again before this was confirmed.
Finally, the sale went through and we completed - yay! I received a phone call early on the day of completion to say I'd receive the funds by the end of the day and I did.
But a week later I received an email to say there was a shortfall with my mortgage and I now owed £100. The email contained no apology for the mistake that had been made and when I responded and expressed my disappointment and frustration about the matter, I was met with silence. I had expected a more professional response. But alas, I was met with none.
Overall, they did sell my house quicker than when I bought it (with different solicitors), but I was not so impressed with the level of communication towards the end of the process.
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Verified review
This review has been left by a verified client who used Butterworths.
Richard Pattinson
Collected on:
This review is for a different branch.
From start to finish excellent service.
Good amount of Communication throughout. Will highly recommend to friends / family etc.
A representative from Butterworths responded to this review on 30 July, 2025:
Thank you for your great feedback, Richard. We’re glad you were happy with the service and truly appreciate your recommendation.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Susan Pamela
Collected on:
This review is for a different branch.
Good communications, helpful and pleasant.
A representative from Butterworths responded to this review on 25 July, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Finley
Collected on:
This review is for a different branch.
Lizzie Riley and here team were excellent through the whole process. They made it very straight forward and answered any queries we had. Would definitely recommend and we will consider using them again in the future.
A representative from Butterworths responded to this review on 23 July, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Megan Louise
Collected on:
This review is for a different branch.
Good communication, quick timeframe, very well priced compared to other companies
A representative from Butterworths responded to this review on 22 July, 2025:
Dear Megan, Thank you for your kind feedback. We're pleased to hear you appreciated our communication, quick service, and competitive pricing. Best regards, Butterworths
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
John
Collected on:
This review is for a different branch.
Very good communication, good price, fast and efficient
A representative from Butterworths responded to this review on 18 July, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
David
Collected on:
This review is for a different branch.
Overall it was okay in the end , however the timeline experience was incredibly frustrating as we never knew where we were in the process . We were updated only after initial contact in effect we chased to get answers . The questions raised on the case website were never answered and these queries were answered only after direct telephone contact .
A representative from Butterworths responded to this review on 17 July, 2025:
Thank you for your feedback. We will take this on board and pass this onto the team.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Julie Ann
Collected on:
This review is for a different branch.
The sale of our flat in Bristol went very smoothly
Joanne’s advice was very helpful and informative when we were faced with unnecessary delays from the buyer !
A representative from Butterworths responded to this review on 11 July, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Martin
Collected on:
This review is for a different branch.
Lizzie acted for us with a buy & sale of a home, we had clear, easy to understand advise and the whole process was pretty straight forward, I would like to personally thank Lizzie for going the extra mile on completion day as we didn't complete until after office hours but Lizzie stayed on to ensure we could move in to our new house.
Would recommend
A representative from Butterworths responded to this review on 10 July, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
R
Collected on:
Made buying a house stress free, always kept you updated and very prompt with replies
Couldn't ask for more.Thank you
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R
Collected on:
Made buying a house stress free, always kept you updated and very prompt with replies
Couldn't ask for more.Thank you
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David
Collected on:
They answered the phone and provided a service that was very professional and helpful, they also returned my phone calls as promised, all in all would recommend.
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David
Collected on:
They answered the phone and provided a service that was very professional and helpful, they also returned my phone calls as promised, all in all would recommend.
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Mitchell
Collected on:
Saved the day for us (well our trip). Very quick thinking and fit us in the next day. The only solicitor in the area who was able to think of the idea. We'll have to bring you something back from Germany!
Thanks again.
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Based in the North of England we offer high-quality, sensible legal advice to clients seeking professional help and easy to access support. Whether the matter is of a personal or business nature, you can be sure that you will receive outstanding advice tailored to meet your own needs and which reflects your own personal circumstances. You can be sure you are in safe hands every time.
