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Lovedays Solicitors inc. Brooke-Taylors

4.6 | 52 Reviews 52 Reviews | Witnessing of Wills
183 Total Company Reviews info icon Witnessing of Wills | info icon 183 Total Company Reviews Witnessing of Wills | info icon 183 Total Company Reviews

Sherwood House, 1 Snitterton Road, Matlock, Derbyshire, DE4 3LZ

Accepting new clients

Sherwood House, 1 Snitterton Road, Matlock, Derbyshire, DE4 3LZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 637916

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Lovedays Solicitors inc. Brooke-Taylors |

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Lovedays Solicitors inc. Brooke-Taylors Review Scores & Client Satisfaction Overview

4.6
Excellent
89%
Value for
Money
6% above
national average
88%
Success
Rate
6% above
national average
90%
Would
Recommend
9% above
national average
Communication 4.6/5
Initial Impressions 4.5/5
Approachability 4.7/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.7/5
Value for money 4.4/5

Accreditations

Lovedays Solicitors inc. Brooke-Taylors are accredited by

The Law Society accreditation awarded to Lovedays Solicitors inc. Brooke-Taylors
Conveyancing Quality Scheme accreditation awarded to Lovedays Solicitors inc. Brooke-Taylors
Trading names:
Lovedays Solicitors
Brooke-Taylors Solicitors
Andrew Macbeth Cash & Co. Solicitors
Derbyshire Legal Services Limited
Potter & Co. Solicitors

Description

Lovedays Solicitors is a specialised legal practice with three offices in the Derbyshire Dales and one office in the High Peak. Over the last 100 years, the firm has continually evolved to offer a first-class service to our clients, both new and old. Our professional team offer advice over a full spectrum of legal services and are delighted to have many happy clients throughout England and Wales.

Rankings by area of expertise

The rankings below show the areas of expertise that Lovedays Solicitors inc. Brooke-Taylors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Lovedays Solicitors inc. Brooke-Taylors Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Lovedays Solicitors inc. Brooke-Taylors are accredited by

The Law Society accreditation awarded to Lovedays Solicitors inc. Brooke-Taylors
Conveyancing Quality Scheme accreditation awarded to Lovedays Solicitors inc. Brooke-Taylors
Trading names:
Lovedays Solicitors
Brooke-Taylors Solicitors
Andrew Macbeth Cash & Co. Solicitors
Derbyshire Legal Services Limited
Potter & Co. Solicitors

Description

Lovedays Solicitors is a specialised legal practice with three offices in the Derbyshire Dales and one office in the High Peak. Over the last 100 years, the firm has continually evolved to offer a first-class service to our clients, both new and old. Our professional team offer advice over a full spectrum of legal services and are delighted to have many happy clients throughout England and Wales.

Rankings by area of expertise

The rankings below show the areas of expertise that Lovedays Solicitors inc. Brooke-Taylors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Lovedays Solicitors inc. Brooke-Taylors

Meet the team of Lovedays Solicitors inc. Brooke-Taylors

Contact & Locations - Lovedays Solicitors inc. Brooke-Taylors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Sherwood House, 1 Snitterton Road, Matlock, Derbyshire, DE4 3LZ

Reviews

4.6 /5 52 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Lovedays Solicitors inc. Brooke-Taylors

The firm specialises in wills, probate, conveyancing (house sale/purchase and land registry), powers of attorney and estate matters, with clear legal knowledge and efficient, thorough handling of complex cases. Clients praise prompt, proactive case management, practical advice and reliable progress updates. Valued soft skills include friendliness, empathy and respect (especially for elderly or bereaved clients), strong communication, patience, professionalism and a reassuring, approachable manner that makes difficult processes easier.

Friendly service
Professional staff
Efficient handling
Clear communication
Prompt responses
Caring attitude
Knowledgeable advice
Helpful receptionists
Proactive support
Highly recommended

ReviewSolicitors Review List

Profile image of Anne Poynter

Anne Poynter

Verified

making a will in wirksworth derbyshire only drawback is parking

fine very friendly and competent nice room .on time did not take to long over all to soon

0
Collected on: ReviewSolicitor collection source logo
Profile image of Cynthia Gordon

Cynthia Gordon

Verified
Wills, Trusts & Probate

Signing new will

Very professional and friendly service. I am very confident that my wishes will be respected.

Legal experts tagged in
this review

A representative from Lovedays Solicitors responded to this review

Thank you for your review. We're pleased to hear that you found our service both professional and friendly when updating your Will. Having confidence that your wishes are fully understood and respected is so important, and we're delighted we could provide you with that reassurance. Thank you for placing your trust in us.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Nicola Kate

Nicola Kate

Verified
Wills, Trusts & Probate

Excellence service every time

Absolutely fantastic service, knowledge and individuals - no matter which department you work with or what you need. Our go to Solicitors now even though they aren’t local!

Solicitors tagged in
this review

A representative from Lovedays Solicitors responded to this review

Thank you for your fantastic review. We're delighted to hear that you've had such positive experiences with our team across different departments. It means a great deal to know we've become your go-to solicitors, even from further afield. We really appreciate your continued trust and support.

0
Collected on: ReviewSolicitor collection source logo
Profile image of JN

JN

Verified
Wills, Trusts & Probate

Professional and approachable

Professional at all times. Knowledgeable and concise.

Legal experts tagged in
this review

A representative from Lovedays Solicitors responded to this review

We're pleased to hear that you found our service professional, approachable and easy to understand. Clear, practical advice is something we strive for, so it's great to know this came across. Thank you for your kind comments.

0
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Profile image of Lesley Karen

Lesley Karen

Verified
Wills, Trusts & Probate

Will update

Very Friendly. Kept informed. Quick. Receptionists very friendly and helpful too

Legal experts tagged in
this review

A representative from Lovedays Solicitors responded to this review

Thank you for your lovely feedback. We're so pleased to hear that you found the team friendly, responsive and kept well informed throughout. It's also great to know our reception team made a positive impression. We really appreciate you taking the time to leave a review.

0
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Other Reviews

Profile image of Jen

Jen

Jen

Awful service by an incompetent previous solicitor Rosemary Wood who no longer works there. That person made life hell for almost 2 years dragging out the dealing with an estate / Will situation and in the end I took over and it was sorted within 5 or 6 months ! The Legal Ombudsman gave a phonecall today around a year later (about my complaint but they blamed the original Executors saying it was thier fault not hers! HILARIOUS! Don't bother complaining about anything to them ! Yes it was all sorted in the end but at the time this was extremely Stressful ! Good luck to Derbyshire Legal Services who have taken over the company ! I hope you employ some competent people unlike her !

2
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Profile image of Paula

Paula

Paula

Extremely poor service received by this Company. You have to constantly chase things up with them,and they charge high prices and then I had the cost reduced through 'errors' made and then they charged my Mother an even higher bill just for chasing things up again, of which they have charged my Mother for,and the bill is ludicrously high even more. Absolutely disgraceful. I had to correct spelling mistakes and correct information before letters went out to various parties of which we have been most likely charged for. A 10 minute telephone call is twenty pounds and an email works out the same price. Information is all messed up completely and incorrect. This has been our worse nightmare and experience with this Company. The invoice is totally incorrect and inaccurate,and extra has been added on to the invoice which we have never requested them to do for us or instructed them to do. To email them to close the file,they just keep billing you for emailing them to do this,and then they charge you for 'their' email back,and now they are charging my Mother for emails from the other parties 'Solicitors' which is absolutely outrageous. A caveat costs three pounds and yet they have charged a huge price for it,and even then I had to request the 16 digit Caveat number because they forgotten to give that important information. Honestly I feel that we have been dealing with 'Paralegals' instead of qualified Solicitors. It certainly has not been a Professional Service.

2
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Profile image of Lindsay

Lindsay

Lindsay

Horrendous experience. No response to emails or telephone calls. Took 11 months to finalise my brother's estate with very little communication. I definitely wouldn't recommend to anyone!

3
Collected on: Google collection source logo
Profile image of David

David

David

We recently sold and bought a new property with Lovedays handling the conveyancing, as an aside they also produced and hold our wills, and have dealt with many things in our behalf. However back to the point of our recent conveyancing, we are all in difficult times which throw up unusual things, despite this our conveyenser, Rachael Mellor not only dealt with these but with the many other things that made our particular purchase continuously changing, over four months , but took them in her stride. She worked relentlessly to make sure we got not just the house we wanted but protected our interests in every way. Rachael is the most dogmatic, professional person I have ever had the pleasure to deal with and strongly recommend to anyone looking for a conveyenser to handle a sale or purchase, engage Rachael, absolutely brilliant ! If I could give ten stars I would, Rachael you got us our life's dream, Thank you so much x David and Lesley Pearson

0
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Reviews

4.8 /5 183 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Lovedays Solicitors inc. Brooke-Taylors

The firm specialises in wills, probate, conveyancing (house sale/purchase and land registry), powers of attorney and estate matters, with clear legal knowledge and efficient, thorough handling of complex cases. Clients praise prompt, proactive case management, practical advice and reliable progress updates. Valued soft skills include friendliness, empathy and respect (especially for elderly or bereaved clients), strong communication, patience, professionalism and a reassuring, approachable manner that makes difficult processes easier.

Friendly service
Professional staff
Efficient handling
Clear communication
Prompt responses
Caring attitude
Knowledgeable advice
Helpful receptionists
Proactive support
Highly recommended

ReviewSolicitors Review List

Profile image of Anne Poynter

Anne Poynter

Verified

making a will in wirksworth derbyshire only drawback is parking

fine very friendly and competent nice room .on time did not take to long over all to soon

0
Collected on: ReviewSolicitor collection source logo
Profile image of Cynthia Gordon

Cynthia Gordon

Verified
Wills, Trusts & Probate

Signing new will

Very professional and friendly service. I am very confident that my wishes will be respected.

Legal experts tagged in
this review

A representative from Lovedays Solicitors responded to this review

Thank you for your review. We're pleased to hear that you found our service both professional and friendly when updating your Will. Having confidence that your wishes are fully understood and respected is so important, and we're delighted we could provide you with that reassurance. Thank you for placing your trust in us.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Nicola Kate

Nicola Kate

Verified
Wills, Trusts & Probate

Excellence service every time

Absolutely fantastic service, knowledge and individuals - no matter which department you work with or what you need. Our go to Solicitors now even though they aren’t local!

Solicitors tagged in
this review

A representative from Lovedays Solicitors responded to this review

Thank you for your fantastic review. We're delighted to hear that you've had such positive experiences with our team across different departments. It means a great deal to know we've become your go-to solicitors, even from further afield. We really appreciate your continued trust and support.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Denise Blackham

Denise Blackham

Verified
Family Law

Victoria Walsh

Victoria was excellent very efficient and always answered our questions when needed to dealing with our case. She explained issues to us and dealt with them . Keeping us informed at every turn. She is a loverly person and I would recommend her to any other person needing a solicitor.

Solicitors tagged in
this review

A representative from Lovedays Solicitors responded to this review

Thank you for taking the time to share your experience. We're delighted to hear that Victoria kept you informed throughout, took the time to explain matters clearly, and was always available to answer your questions. Your recommendation means a great deal to us, and we'll be sure to pass on your kind words to Victoria.

0
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Profile image of anonymous

anonymous

Verified
Housing & Property

Friendly and Professional Service

We have used Claire on a few occasions and always found the service to be friendly, efficient and professional. would recommend and we will use again without hesitation.

Solicitors tagged in
this review

A representative from Lovedays Solicitors responded to this review

Thank you for your continued trust in Claire and our firm. It's wonderful to hear that you've consistently received friendly, efficient and professional service. We really appreciate your recommendation and look forward to helping you again in the future.

0
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Other Reviews

Profile image of Pete Masters

Pete Masters

Housing & Property

Pete

Emily Boam at Lovedays was brilliant throughout our move. Highly recommended!

Legal experts tagged in
this review

A representative from Lovedays Solicitors responded to this review

Thank you for your recommendation. We're delighted to hear that Emily provided such great support throughout your move. Buying or selling a home can be a stressful time, so it's wonderful to know she helped make the process a positive experience. We'll be sure to pass on your kind comments to her.

0
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Profile image of Phil B

Phil B

Phil

Very helpful, proactive and meticulous. Pam is amazingly hard working. We were in a tricky chain and she did everything to keep things together to ensure a successful completion. At the start of our house move process, I looked into a ( somewhat cheaper) remote solicitor, and realised quickly it would not work. There was little communication and too much diy. I'm not legally trained myself, so saving a few hundred pounds, which at the outset seemed tempting, would have been a total false economy ( and a disaster). Pam is very responsive and held our hands throughout the process. Worth every penny. Thank you Pam - you're worth your weight in gold.

A representative from Lovedays Solicitors responded to this review

Thank you for your feedback. We're so pleased Pam was able to guide you through a challenging move and keep everything on track. We are delighted you felt supported throughout the process.

0
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Profile image of Philip Smith

Philip Smith

Philip

I found Lovedays to be very friendly, efficient and on the ball. They were ahead of the game at every turn, without needing to chase. I can whole heartedly recommend.

0
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Profile image of Deborah

Deborah

Deborah

I had a particularly sensitive and difficult case in which I approached Brooke-Taylors solicitors for guidance and help. I was introduced to Victoria Walsh who was not only able to take on my case but did it with professionalism, compassion and with an ability to keep my spirits up during the tough times. I would highly recommend Victoria Walsh and would not hesitate to approach her again if I needed further assistance regarding family law. Many thanks.

Solicitors tagged in
this review

0
Collected on: Google collection source logo
Profile image of Jen

Jen

Jen

Awful service by an incompetent previous solicitor Rosemary Wood who no longer works there. That person made life hell for almost 2 years dragging out the dealing with an estate / Will situation and in the end I took over and it was sorted within 5 or 6 months ! The Legal Ombudsman gave a phonecall today around a year later (about my complaint but they blamed the original Executors saying it was thier fault not hers! HILARIOUS! Don't bother complaining about anything to them ! Yes it was all sorted in the end but at the time this was extremely Stressful ! Good luck to Derbyshire Legal Services who have taken over the company ! I hope you employ some competent people unlike her !

2
Collected on: Google collection source logo

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