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Shacklocks LLP

01773 743513
4.8/5
97 Client Reviews Leave a review
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Shacklocks LLP

How Shacklocks LLP Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Shacklocks LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Shacklocks LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Shacklocks LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Shacklocks LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Shacklocks LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Shacklocks LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Shacklocks LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Housing & Property
1st / 4
564th / 4211
Family Law
1st / 7
360th / 3805
Wills, Trusts & Probate
1st / 4
403rd / 3459
Money & Tax
1st / 6
332nd / 1826

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Become Verified

Shacklocks LLP only have 97 reviews listed here

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Reviews summary

  • Excellent

    90

  • Very Good

    4

  • Average

    0

  • Poor

    0

  • Awful

    3

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Lucas
Family Law

Matter Type:

Child Custody

Lucas

January 14, 2025

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Collected on:

Child custody

This is the first time ever writing a review, but due to the importance of the subject I decided it is a good idea to leave one for others looking for solicitor. I was very lucky having Ben and Marcella working on my case. They were very professional, helping me getting through the most difficult year of my life. Every advice I received was spot on and the outcome was exactly what I was fighting for. I highly recommend Shacklocks LLP. (Father seeking 50/50 custody)

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Lucas

Lucas

January 14, 2025

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Collected on:

Child custody

This is the first time ever writing a review, but due to the importance of the subject I decided it is a good idea to leave one for others looking for solicitor. I was very lucky having Ben and Marcella working on my case. They were very professional, helping me getting through the most difficult year of my life. Every advice I received was spot on and the outcome was exactly what I was fighting for. I highly recommend Shacklocks LLP. (Father seeking 50/50 custody)

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Paul

Paul

November 26, 2023

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Collected on:

Discretionary Settlement

This took a long time to resolve due to unforeseen circumstances, these were resolved in a professional way by utilising external experts. Although it took longer than at first thought to reach a conclusion, I was kept very well informed throughout and was regularly involved in decision making to move the process forward. I feel that my opinion was valued and respected so that I was very involved in the process. The solicitors that I had most contact with, Cassandra and Marion, were both very professional, willing to discuss things, willing to listen, friendly and approachable. Thank you.

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Ben
Family Law

Matter Type:

Child Arrangements Following Divorce

Ben

March 23, 2023

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Collected on:

Family law experts and incredible service.

Absolutely incredible service from Ben, Marcella and of the team. I had a relatively complex case with a very difficult other side and they helped me stay through all of the issues within the family law sphere. I cannot possibly recommend them highly enough.

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Frances
Housing & Property

Matter Type:

Residential Conveyancing

Frances

July 16, 2020

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Collected on:

Dreadful company- treated like a second class citizen

I was going through a divorce and was pressurised by my estranged husband to use Shacklocks to deal with the sale of our house as he was using them for the divorce. I was not treated as an equal to my husband and not kept informed properly. I was treated very rudely by a senior male employee who was overseeing the work. When it came to the final bill, it was not until the money had already been subtracted from my half share of the proceeds of the sale of the house that I discovered that there were more expenses than I had been told about.

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Richard

Richard

July 31, 2025

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Collected on:

Excellent service

This review is for a different branch.

We received excellent service, everything was explained clearly to us and all our questions answered. We were advised about other services which may be relevant to us.

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Mitra S

Mitra S

July 31, 2025

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Collected on:

professional and sincere

This review is for a different branch.

Two professionals can have the exact same qualifications — the same training, the same certifications — and yet be worlds apart in how they show up for their clients.

I’ve experienced both:
• Those who genuinely care, who lead with empathy, clarity and commitment, using their expertise to guide and support people through incredibly difficult moments.
• And those who seem to be just ticking boxes, detached and transactional.

The difference is profound — and it’s felt most during high-stress, emotionally vulnerable times like divorce or major life transitions.

That’s why I want to offer my heartfelt thanks to Ben S and Marcella at Shacklocks. You both went above and beyond for me during one of the hardest periods in my life. I’ll never forget how human, compassionate, and supportive you were. You didn’t just do the job — you made a meaningful difference.

In a profession that often focuses on competence alone, you brought care. And that made all the difference.

Thank you for helping me and my little boy during a very very difficult time!

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Sharon
Wills, Trusts & Probate

Matter Type:

Wills

Sharon

July 19, 2025

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Collected on:

Updated will

This review is for a different branch.

My circumstances had changed and I needed to change my will . I had told my executors verbally my wishes but hadn’t done anything about it.
Realising that it wasn’t fair on them to follow my wishes when anything happens to me and the impact this would have on my benefactor if my will hadn’t been changed I made an appointment. There was a short timeframe for this to be changed ( I was going away with one of my executors) .
My appointment was made quickly , will discussed and changed efficiently by Tom. He was approachable, listened to my wishes and advised me accordingly.
All sorted within my time frame and now I’m not stressing about it and can enjoy my time away.

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Paul
Family Law

Matter Type:

Divorce

Paul

July 17, 2025

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Collected on:

Highly recommended

This review is for a different branch.

My solicitor is Ben Stubbins - he's been absolutely fantastic throughout the whole process. He is incredibly knowledgeable, and has always provided insightful advice as we have navigated through my divorce. I can't recommend him highly enough!!

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Extending your Lease
    • Investment and buy to let properties
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Money & Tax
    • Inheritance Tax
    • Trusts
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills