Two professionals can have the exact same qualifications — the same training, the same certifications — and yet be worlds apart in how they show up for their clients.

I’ve experienced both:
• Those who genuinely care, who lead with empathy, clarity and commitment, using their expertise to guide and support people through incredibly difficult moments.
• And those who seem to be just ticking boxes, detached and transactional.

The difference is profound — and it’s felt most during high-stress, emotionally vulnerable times like divorce or major life transitions.

That’s why I want to offer my heartfelt thanks to Ben S and Marcella at Shacklocks. You both went above and beyond for me during one of the hardest periods in my life. I’ll never forget how human, compassionate, and supportive you were. You didn’t just do the job — you made a meaningful difference.

In a profession that often focuses on competence alone, you brought care. And that made all the difference.

Thank you for helping me and my little boy during a very very difficult time!

Not expecting to be getting divorced at my time of life, I certainly needed a honest, friendly and efficient service to finalise my marriage and a fair financial outcome. This was achieved by my legal representatives.

Shacklocks provided me with the advice and representation that I needed, with outcomes which have made the lives of my children and myself infinitely better.

Both Ben and Marcella have represented me in some rather challenging times throughout my difficult divorce and their compassionate, professional approach was excellent throughout. At times I felt overwhelmed by my situation, but the support of this remarkable team ensured I found the determination to keep going. This has made a huge impact on the future of my family.

I could not have successfully navigated this divorce without them; I would wholeheartedly recommend Shacklocks to anyone requiring legal support.

Thanks a million!

This is the first time ever writing a review, but due to the importance of the subject I decided it is a good idea to leave one for others looking for solicitor. I was very lucky having Ben and Marcella working on my case. They were very professional, helping me getting through the most difficult year of my life. Every advice I received was spot on and the outcome was exactly what I was fighting for. I highly recommend Shacklocks LLP. (Father seeking 50/50 custody)

This is the first time ever writing a review, but due to the importance of the subject I decided it is a good idea to leave one for others looking for solicitor. I was very lucky having Ben and Marcella working on my case. They were very professional, helping me getting through the most difficult year of my life. Every advice I received was spot on and the outcome was exactly what I was fighting for. I highly recommend Shacklocks LLP. (Father seeking 50/50 custody)

Jordanna was amazing, i felt very anxious about buying a new home as i hadn't done so in such a long time, Jordanna made me feel very calm and kept me updated at all times.

I would definitely recommend Shacklocks as a firm, very professional and understanding.

Going through a matrimonial finances dispute at my age ( retired) has put an enormous emotional pressure on me BUT I employed the services of Ben Stubbins to act on my behalf and I have to say it was the best decision I have made in a long time. Right from the start he made me feel confident that things would work out for me and they did. When I felt like I would end up with nothing ,he reassured me that it wouldn’t be the case. He listened to my ramblings and always cleared my head of inconsequential rubbish. There was never a time when I couldn’t speak to someone with Marcella ably
stepping in when Ben wasn’t available. Finally the dispute has ended ; my pension is in tact and I have kept my dignity and integrity. Jo Flanagan should be commended for her professionalism and humour with dealing with everything I seem to ask if her; I’m really grateful for that.

She was friendly, helpful and tried to alleviate my anxieties

After 30+ years of a controlling and stressful marriage I separated and then applied for divorce . I was so scared and stressed going forward with it, someone suggested Shacklocks LLP to me so I proceeded …. After a long time coming and with support from the whole team they investigated , interrogated and succeeded in getting everything I was legally owed from my now ex husband. I never in a million years did I think I was going to be awarded by the judge so much money and very large percentage of his pensions, I was so shocked and extremely happy… Ben and his team was so compassionate sympathetic and empathetic to all my mental health needs,stress, the loss of my recent partner came as a shock to us all but the whole team got me through it…… I do not hesitate to recommend Shacklocks LLP to you for you legal needs what ever they may be….. For the best results or largest pay outs that you are legally owed then they are your solicitors and investment advisors I have no doubt…….. I will be going back to Shacklocks to help me and advise me the best way to invest my ex husbands payout once I receive it ………..

Ben and Marcella have worked tirelessly on my behalf, couldn’t have asked for more