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Scott Richards

4.8 | 32 Reviews 32 Reviews | Wills, Trusts & Probate
163 Total Company Reviews info icon Wills, Trusts & Probate | info icon 163 Total Company Reviews Wills, Trusts & Probate | info icon 163 Total Company Reviews

Albany Street, Newton Abbot, Devon, TQ12 2AN

Accepting new clients

Albany Street, Newton Abbot, Devon, TQ12 2AN

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 820816

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Scott Richards Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Scott Richards are accredited by

Resolution Logo accreditation awarded to Scott Richards
The Law Society accreditation awarded to Scott Richards
Conveyancing Quality Scheme accreditation awarded to Scott Richards

Description

At Scott Richards, we are passionate about the sustainability of our local environment, businesses and community. Our team is committed to providing comprehensive legal services in a straightforward and reliable way, whilst maintaining our social and environmental responsibilities. For a first-class service, delivered in a sustainable way, go green with SR Solicitors.

Rankings by area of expertise

The rankings below show the areas of expertise that Scott Richards offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Scott Richards Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Scott Richards are accredited by

Resolution Logo accreditation awarded to Scott Richards
The Law Society accreditation awarded to Scott Richards
Conveyancing Quality Scheme accreditation awarded to Scott Richards

Description

At Scott Richards, we are passionate about the sustainability of our local environment, businesses and community. Our team is committed to providing comprehensive legal services in a straightforward and reliable way, whilst maintaining our social and environmental responsibilities. For a first-class service, delivered in a sustainable way, go green with SR Solicitors.

Rankings by area of expertise

The rankings below show the areas of expertise that Scott Richards offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Scott Richards

Meet the team of Scott Richards

Contact & Locations - Scott Richards

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Albany Street, Newton Abbot, Devon, TQ12 2AN

Reviews

4.8 /5 32 Reviews
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Clients say

What clients say about Scott Richards

Clients praise the firm’s expertise in conveyancing, wills, probate, LPAs, family and personal injury matters, and dispute negotiation. Reviewers highlight prompt, clear advice, efficient case management, good value and effective communication (including a helpful app). Valued soft skills include professionalism, empathy, patience, reliability, approachability and strong attention to detail; clients also note friendliness, supportive care during difficult times and responsiveness by phone and reception. Overall the team is described as dependable, straightforward and client-focused, making stressful processes much easier to manage.

Professional
Efficient
Helpful
Clear communication
Caring
Knowledgeable
Friendly staff
Reliable
Value for money
Timely updates

ReviewSolicitors Review List

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Paul Baines MC

Verified

General legal advice, Conveyancing and drafting of Will

From the outset, Scott Richards were clear with their advice, prompt in following up paperwork, and concise with their instructions. The whole process was quick, straightforward, and handled with the utmost professionalism. I couldn't recommend this law firm highly enough. They will certainly be our first choice for any future legal matters.

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A representative from Scott Richards responded to this review

Thank you so much for your lovely feedback, Paul. We're really pleased to hear you found the process smooth, straightforward and well supported throughout. It was a pleasure to help, and we truly appreciate your recommendation. We look forward to being there for you if you ever need us again.

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Jacqueline May

Verified
Wills, Trusts & Probate

Great Service

Very polite and friendly reception staff. My Solictor was very professional, but more importantly, caring, understanding and supportive to my circumstances and my personal requirements.

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A representative from Scott Richards responded to this review

Thank you for leaving your kind review, Jacqueline. It's been a pleasure to work for you.

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Deirdre Georgina

Verified
Wills, Trusts & Probate

LPA and Will

Joanne was very friendly, gave excellent advice, and everything was straightforward

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A representative from Scott Richards responded to this review

Thank you for taking the time to leave Joanne a review, Deirdre.

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anonymous

Verified
Wills, Trusts & Probate

Efficient Service!

It was a pleasure working with Sean and the rest of the Scott Richards team. They were very efficient and communicated clearly throughout the process of getting my Will sorted.

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A representative from Scott Richards responded to this review

Thank you for kind review. We are delighted to hear you had such a positive experience with Sean and the rest of our team.

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Helen McLean

Verified
Wills, Trusts & Probate

Lasting Power of Attorney

Sean gave me advice regarding both types of LPA and was very helpful. I proceeded with the registration and it was a straight forward, easy process. This is the third time I have used Scott Richards and would recommend them. Thanks Sean and team.

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A representative from Scott Richards responded to this review

Thank you, Helen for your positive review for Sean and our firm. It has been a pleasure working with you.

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Other Reviews

Profile image of Elaine Libby

Elaine Libby

Wills, Trusts & Probate

Elaine

We have used Scott Richards Solicitors twice now, firstly to advise us and to draw up our mirror wills, and secondly to arrange for the transfer of my mother's will when she moved to Dawlish. My mother has recently passed away, and I received her will and was advised on how to proceed. On both occasions, Joanne O has been the person we have dealt with and has always been professional, understanding, and compassionate. I would recommend Scott Richards to anyone. Thank you.

Thank you very much for taking the time to leave such a thoughtful review. We’re really pleased to hear about your positive experiences with Scott Richards Solicitors and, in particular, with Joanne.

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Kay Cady

Wills, Trusts & Probate

Kay

Sue McGregor, was assigned to assist us with probate , following the death of my brother. Whilst Sue remained professional at all times, she was always friendly and approachable. Sue was sensitive to my situation, and also to my sister in the law who was grieving the loss of her husband. Sue reponded promply to queries, we needed answered. The process of applying for probate was clearly set out for us, she helped us to negotiated legal terminlogy with clear explanation and without judgement. Despite the length of time it took to complete, any delays that took place were not because of her disinterest, she would explain she was just waiting for responses from another. It was a comfort to us both to work with such a kind and supportive person. Thank you Sue!

Thank you for your kind words about Sue McGregor, Kay. We’re so pleased to hear she was able to support you and your sister-in-law with professionalism and compassion during such a difficult time. Your feedback means a great deal, and we’ll be sure to pass it on to Sue. Take care.

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Penny Searson

Employment

Penny

Excellent service from Scott Richards on a time critical matter. Communication from Jamie, Claire and the team was second to none. I felt supported and was kept updated throughout and managed to achieve a positive outcome. I also engaged with Rachel earlier in the year, who helped me to write my will. Again, she was professional, knowledgeable and efficient from start to finish. I wouldn't hesitate to use again for any future requirements. Huge thanks #TeamSR

Thank you so much for your lovely review! We're really glad that Jamie, Claire and the team kept you in the loop and feeling supported throughout. That's exactly what we aim for! Also brilliant to hear Rachel made the process of writing your Will smooth and straightforward earlier in the year. We really appreciate you taking the time to leave your kind words - a big thanks from us all at #TeamSR!

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Jenny Mc Laughlin

Jenny

After a lengthy and frustrating litigation process it's fair to say we got to know the team rather well! We started the process with the late Chris Wills, who was excellent - we were then placed in the capable hands of Kirsty and Jamie. Professional and friendly transparent with costs, we can't fault this firm and wouldn't hesitate to recommend them. All staff we dealt with at Scott Richards were professional at all times. We finally got a good outcome in our case, and felt very well represented.

Hi Jenny. Thanks for taking the time to leave a review. We're really pleased we could help you get a good result in the end. It was a long road, and we're glad you felt well supported throughout. We appreciate your feedback on the team — Kirsty, Jamie, and everyone here always aim to be clear, professional, and easy to work with. Your comments about Chris Wills also mean a lot to us. Thanks again for the recommendation — much appreciated.

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Carole McIlroy

Carole

Recently used Scott Richards to settle a will dispute and were very impressed with their total commitment and understanding. Also used for conveyancing purposes where they handled the whole process very efficiently and clearly.

Thank you for taking the time to leave such a thoughtful review, Carole. Your feedback means a lot to us.

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Reviews

4.9 /5 163 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Scott Richards

Clients praise the firm’s expertise in conveyancing, wills, probate, LPAs, family and personal injury matters, and dispute negotiation. Reviewers highlight prompt, clear advice, efficient case management, good value and effective communication (including a helpful app). Valued soft skills include professionalism, empathy, patience, reliability, approachability and strong attention to detail; clients also note friendliness, supportive care during difficult times and responsiveness by phone and reception. Overall the team is described as dependable, straightforward and client-focused, making stressful processes much easier to manage.

Professional
Efficient
Helpful
Clear communication
Caring
Knowledgeable
Friendly staff
Reliable
Value for money
Timely updates

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Property sale

Michelle with Adam dealt with everything in a timely manner & kept me informed plus answered my queries. The app didn't quite keep up tho.

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Malcolm Haynes

Verified

CoolCats

When ever I need help or don’t understand something they are always happy to help

0
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Anonymous

Verified

House purchase & family will

Excellent service with quick turn around.

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Graham Briggs

Verified

Excelled in all aspects

Always supportive, extremely professional and knowledgeable and I got to speak to a real person on each occasion I needed to call. I would thoroughly recommend Scott Richards Solicitors and would most definitely use this firm again.

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Anonymous

Verified
Housing & Property

Professional and efficient

Professional and efficient, and considerate when my house sale fell through.

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Other Reviews

Profile image of Pam Martyn

Pam Martyn

Housing & Property

Pam

I cannot speak highly enough regarding our dealings with these solicitors. They undertook both our property sale and purchase. Very professional one cannot fault them !! Recommended.

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A representative from Scott Richards responded to this review

Thank you for your lovely review, Pam. It was a pleasure to assist you with both your property sale and purchase.

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Kerry Schween

Family Law

Kerry

Gemma Clarke.. I had not a clue about the process I was faced with in family law , but after a meeting with Gemma, my mind was more at ease and I had the right steps and information to go forward. Thankyou Gemma

We are pleased to hear you were happy with the service provided. Thank you for the feedback 💚

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Stephanie Ross

Housing & Property

Stephanie

This was a friendly and efficient service. Thank you

Thank you for the kind feedback, Stephanie

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Grant Chivers

Housing & Property

Grant

We have just sold a flat and have again used Scott Richards In this instance we dealt with James Goode and can only recommend him without hesitation Grant and Janette

A representative from Scott Richards responded to this review

Thank you for your positive review for James Goode and our firm, Grant & Janette.

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Star Bar

Housing & Property

Star

Alice Darch at Scott Richards Solicitors has yet again excelled 🙌 With speed and professionalism we have completed on the sale of our house - THANK YOU ALICE ❤️ The Scott Richards Solicitor Team as a whole are always helpful in many ways and nothing is ever too much for them. Thank you to all involved in the purchasing and selling of our house. We will be in touch for our next purchase as we know we are in safe hands with Scott Richards Solicitors 😊

A representative from Scott Richards responded to this review

Hi, Thank you so much for your lovely review! 😊 We’re delighted that Alice and the whole Scott Richards team were able to support you through your sale. Your kind words mean a lot to us. We really appreciate your trust and look forward to helping you again with your next purchase!

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