Woodstock Legal Services Limited

Very concerning experience. Extreme lack of transparency and professionalism. Work was progressed without any signed agreement or confirmed terms of business. I was never made aware of any clear fee structure, no engagement letter was properly agreed, and no costs were explained upfront. Despite this, random invoices were later issued, with no clear breakdown and no prior warning that charges were even being incurred. To make matters worse, correspondence and important documents were sent to the wrong address, which caused serious issues that could easily have been avoided with basic due diligence. This appears to fall well below the standards of transparency and client care expected under SRA guidelines. Basic principles like informed consent, clear costs information, and proper client onboarding were simply not followed. I would strongly advise anyone considering using this firm to be extremely careful, insist on a signed engagement letter, and get all costs confirmed in writing upfront before allowing any work to start.

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Peter John Fowler

My experience with Woodstock Legal has been nothing short of a nightmare. I was promised a response within 7-14 days to Lawhive Legal from Woodstock, but it's now been 25 days and I’ve heard absolutely nothing from them. Complete radio silence. To make matters worse, they completely ignored Lawhive Legal and any communication from support teams that have also been reaching out to them. It feels like they don’t care about anything or anyone. It’s beyond frustrating and unprofessional. Their lack of basic communication is appalling, and they’ve wasted so much of my time, leaving me in limbo. They have no respect for deadlines or other professionals in their field. It baffles my mind how they can simply ignore the people they work with and face no repercussions or someone to hold them to standards. I probably don't abide by regulations. Avoid Woodstock Legal at all costs if you value your sanity. I cannot warn you enough.

I would highly recomend Ms. Emma Somerset of Woodstock Legal Service who provided me with exceptional legal assistance in an eviction matter involving my tenants. Throughout the entire process, Ms. E. Somerset demonstrated outstanding professionalism, expertise, and a thorough understanding of landlord-tenant law. She guided me clearly through each stage, for example: preparing the required notices. After 1.5 year we got our house back. I would not hesitate to recommend Woodstock Legal Service to anyone seeking reliable, knowledgeable, and results-oriented legal representation in property or tenancy matters. Agnes

I cannot thank Nataly enough for her time and energy she put into helping us purchase our first home. She explained clearly the steps we needed to take and talked us through when things were not clear. Her communication is amazing, responding to emails (even when she’s out of the office) really timely. Nataly took as much of the stress away as possible and helped make our purchase seemless. I cannot praise her highly enough! Thank you

I used Woodstock for my mortgage. Their communication was excellent and prompt- with both myself and my mortgage broker. Kerry was helpful and answered all my questions (no matter how silly!) quickly. I would definitely recommend them.