Pam Robinson
Executor Service is awful
My Dad used GSB for all his legal issues. When he died, we used their Executor service. A year on and it still isn’t resolved. It’s been protracted and awful. I really wouldn’t use them again.
Garden Stirling Burnet Solicitors Limited
22 Hardgate, Haddington, East Lothian, EH41 3JR
Accepting new clients
22 Hardgate, Haddington, East Lothian, EH41 3JR
Regulated by:
The Law Society of Scotland
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Garden Stirling Burnet Solicitors Limited Review Scores & Client Satisfaction Overview
No Reviews
Value for
Money
Money
Value for money
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
83% below
national average
Success
Rate
Rate
Satisfied with outcome
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
82% below
national average
Would
Recommend
Recommend
Would recommend to friends and family
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
81% below
national average
Communication
N/A
Initial Impressions
N/A
Approachability
N/A
Documentation Accuracy
N/A
Legal Knowledge
N/A
Value for money
N/A
Accreditations
Garden Stirling Burnet Solicitors Limited are accredited by
Rankings by area of expertise
The rankings below show the areas of expertise that Garden Stirling Burnet Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
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Garden Stirling Burnet Solicitors Limited Review Scores & Client Satisfaction Overview
Very Good
Value for
Money
Money
Value for money
7%
below national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
7% below
national average
Success
Rate
Rate
Satisfied with outcome
12%
below national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
12% below
national average
Would
Recommend
Recommend
Would recommend to friends and family
11%
below national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
11% below
national average
Communication
3.8/5
Initial Impressions
4.1/5
Approachability
3.9/5
Documentation Accuracy
3.8/5
Legal Knowledge
3.9/5
Value for money
3.8/5
Accreditations
Garden Stirling Burnet Solicitors Limited are accredited by
Rankings by area of expertise
The rankings below show the areas of expertise that Garden Stirling Burnet Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Contact & Locations - Garden Stirling Burnet Solicitors Limited
22 Hardgate, Haddington, East Lothian, EH41 3JR
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Clients say
What clients say about Garden Stirling Burnet Solicitors Limited
Clients praise the firm for conveyancing and property sales, including first-home purchases, with strong support in sales, negotiations and executor work. Valued soft skills include excellent communication, prompt responses, clear explanations, friendliness, helpfulness, proactivity and a calm, reassuring approach that makes stressful transactions feel straightforward. However, there is negative feedback about executry work, with one client frustrated by a protracted, unresolved estate matter a year on, describing the service as awful. Overall, the firm is seen as efficient and client-focused in property matters, but with concerns about delays in probate/executor services.
Protracted executor service
Awful delays
Exceptional conveyancing
Excellent communication
Prompt responses
Proactive service
Friendly staff
Smooth service
Quick house sale
Stress free
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Reviews
3.8
/5
10 Reviews
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Clients say
What clients say about Garden Stirling Burnet Solicitors Limited
Clients praise the firm for conveyancing and property sales, including first-home purchases, with strong support in sales, negotiations and executor work. Valued soft skills include excellent communication, prompt responses, clear explanations, friendliness, helpfulness, proactivity and a calm, reassuring approach that makes stressful transactions feel straightforward. However, there is negative feedback about executry work, with one client frustrated by a protracted, unresolved estate matter a year on, describing the service as awful. Overall, the firm is seen as efficient and client-focused in property matters, but with concerns about delays in probate/executor services.
Protracted executor service
Awful delays
Exceptional conveyancing
Excellent communication
Prompt responses
Proactive service
Friendly staff
Smooth service
Quick house sale
Stress free
ReviewSolicitors Review List
Martin McKinnon
Sale of Property
I cannot recommend Ailsa Meiklejohn at Garden Stirling Burnet Solicitors, East Kilbride highly enough. From start to finish, Ailsa provided an exceptional conveyancing service and made what can often be a stressful process feel straightforward and manageable. Her communication throughout was excellent. She kept me informed at every stage, responded promptly to any questions, and always explained matters clearly and professionally. Ailsa was proactive in keeping the sale on track, ensuring that deadlines were met and any issues were dealt with quickly and efficiently.
Debbie
Wills, Trusts & Probate
Wills and POA
Thank you to Jennifer and Danna for the very efficient and friendly service. From start to finish we were kept informed and offered a smooth and timely service.
Rachel
Housing & Property
Sale of our house
Ailsa at GSB has been amazing from start to finish with the sale of our house. It was done sooo much quicker than we ever thought and we never had any issues. Ailsa was very helpful and was there no matter how silly the question I asked. Would highly recommend to anyone.
Sahra
Housing & Property
Excellent service Swift Response and Great Staff
"We were in the process of buying our first home. The team was brilliant and helpful, especially the swift response from Cherise. Hopefully, our next step will be completed smoothly. Thanks to all team members."
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