PAUL
Great service
We appointed Donaldson West to deal with the conveyancing of our parents home. Lynda Russell and the team were absolutely brilliant, I recommend them
Donaldson West LLP
The Lodge, Eridge Road, Crowborough, East Sussex, TN6 2SL
Not accepting new clients via ReviewSolicitors
The Lodge, Eridge Road, Crowborough, East Sussex, TN6 2SL
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 525361
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Donaldson West LLP Review Scores & Client Satisfaction Overview
No Reviews
Value for
Money
Money
Value for money
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
83% below
national average
Success
Rate
Rate
Satisfied with outcome
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
82% below
national average
Would
Recommend
Recommend
Would recommend to friends and family
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
81% below
national average
Communication
N/A
Initial Impressions
N/A
Approachability
N/A
Documentation Accuracy
N/A
Legal Knowledge
N/A
Value for money
N/A
Rankings by area of expertise
The rankings below show the areas of expertise that Donaldson West LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Practice areas not listed yet
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Donaldson West LLP Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
17%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
17% above
national average
Success
Rate
Rate
Satisfied with outcome
18%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
18% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
19%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
19% above
national average
Communication
5.0/5
Initial Impressions
5.0/5
Approachability
3.0/5
Documentation Accuracy
5.0/5
Legal Knowledge
5.0/5
Value for money
5.0/5
Rankings by area of expertise
The rankings below show the areas of expertise that Donaldson West LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Contact & Locations - Donaldson West LLP
The Lodge, Eridge Road, Crowborough, East Sussex, TN6 2SL
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Theresa
Excellent service
We recieved excellent personal service from Roy Willis and his team, they were very informative and solved any issues we had in selling our property despite the buyers very difficult conveyancing team . We would recommend to others and will be using them again in the future.
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