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Barwells Legal Limited

4.9 | 64 Reviews 64 Reviews | Wills, Trusts & Probate
210 Total Company Reviews info icon Wills, Trusts & Probate | info icon 210 Total Company Reviews Wills, Trusts & Probate | info icon 210 Total Company Reviews

19 High Street, Newhaven, East Sussex, BN9 9PU

Accepting new clients

19 High Street, Newhaven, East Sussex, BN9 9PU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 614831

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Barwells Legal Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 5.0/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Barwells Legal Limited are accredited by

Family Law Advanced accreditation awarded to Barwells Legal Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Barwells Legal Limited
The Law Society accreditation awarded to Barwells Legal Limited
Trading names:
Barwells Solicitors

Description

Barwells Solicitors offers legal advice to individuals and businesses across Sussex, with offices in Eastbourne, Hailsham, Seaford, Newhaven and Peacehaven. Part of a national network of modern progressive law firms, we are dedicated to providing customer service excellence - every time.

Rankings by area of expertise

The rankings below show the areas of expertise that Barwells Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Barwells Legal Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Barwells Legal Limited are accredited by

Family Law Advanced accreditation awarded to Barwells Legal Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Barwells Legal Limited
The Law Society accreditation awarded to Barwells Legal Limited
Trading names:
Barwells Solicitors

Description

Barwells Solicitors offers legal advice to individuals and businesses across Sussex, with offices in Eastbourne, Hailsham, Seaford, Newhaven and Peacehaven. Part of a national network of modern progressive law firms, we are dedicated to providing customer service excellence - every time.

Rankings by area of expertise

The rankings below show the areas of expertise that Barwells Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Barwells Legal Limited

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

19 High Street, Newhaven, East Sussex, BN9 9PU

Reviews

4.9 /5 64 Reviews
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Review Source

Rating

Review Source

Clients say

What clients say about Barwells Legal Limited

The firm specialises in residential property conveyancing and private client matters, demonstrating strong technical expertise and efficient case handling. Clients praise rapid turnaround on paperwork, attention to detail, proactive problem‑solving and clear explanations. Valued soft skills include courteous, personable and empathetic communication, active listening, and keeping clients well informed throughout. Overall feedback emphasises professionalism, dedication and a client‑focused approach that consistently delivers positive outcomes.

Efficient service
Clear explanations
Courteous treatment
Attentive listening
Proactive response
Excellent handling
Attention to detail
Personable service
Client-focused
Empathetic support

ReviewSolicitors Review List

Profile image of Lesley W

Lesley W

Verified
Wills, Trusts & Probate

Very Impressed

I have been very impressed with Hannah Dennis by the efficiency of this matter. Everything was explained to me clearly and I was treated very courteously throughout. I felt listened to understood at every stage

0
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Kate

Traumatic experience

We had the misfortune to have Barwells deal with the Will of my father's wife. It was a very straightforward Will with myself and my two siblings and a very small amount of money left after years of residential care home fees. We were assigned Charlotte Cordell who was slow in paying out for the cremation costs.....slow in responding to requests and slow in getting to grips with sorting out what should have been a simple process It took over a year with endless requests for information and very little communication from Ms Cordell We were never given a clear idea of how long this would take and every time we almost got there we were pushed back with yet another consideration that we had no warning of. We were never offered an interim payment and were told, with no warning ,that children who had no contact and were not part of the Will were to be given a chance to contest the Will.. There was very little money left...£5,000 was taken by Barwells for a badly done job I would ask people reading this not to leave their Will in the hands of a solicitor and certainly not Barwells

A representative from Barwells Legal Limited responded to this review

Dear Kate. We are sorry to hear that you were unhappy with your experience, and we fully appreciate how difficult it can be during the process of administering an estate. When you contacted us directly, your complaint was reviewed in full by an experienced consultant independent of the team involved. A detailed written response addressing each of your concerns was provided following a thorough file review. I am sure you will appreciate that we cannot discuss confidential matters publicly but we would be happy to discuss anything further with you directly.

0
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Mr D

Verified
Wills, Trusts & Probate

Everything was explained clearly by experienced staff.

Excellent service, which made me feel comfortable. Everything was explained clearly by experienced staff.

0
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john

Total understanding of legal jargon

My wife having passed some 6 moths earlier, it was necessary to re-write my Will. This was complicated and also relatives live abroad. Total understanding and explanations in basic English went a long way. Thank you.

0
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Marie

Verified
Wills, Trusts & Probate

My affairs are in safe hands.

From my first contact to completion, Sophie Maloney and her team were kind, warm, empathetic and professional. I feel my affairs are in safe hands.

A representative from Barwells Legal Limited responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Other Reviews

Profile image of Paul Raggio

Paul Raggio

Paul

The success of a property transaction starts with a competent estate agent but relies upon an experienced and dedicated solicitor. Lots of sales can have their difficulties and it’s at this point that the skills of the solicitor really shine. I cannot possible recommend Niall and Mel of Barwells Solicitors in Hailsham enough. They have been truly exceptional through every step of the way. I have been kept extremely well informed and found each time paperwork and data was required, Niall and Mel proactively turned situations around in a matter of hours as opposed to taking days on end. I am so incredibly grateful and appreciative for everything they have carried out that I will certainly be using their services again for my next purchase. A huge thank you to you both.

Thank you so much for your fantastic review Paul. We are delighted to hear about your positive experience with Niall and Mel. Buying or selling a property can often come with its challenges, so it’s wonderful to know that their experience, responsiveness and proactive approach helped make the process smoother for you. Keeping our clients well informed and progressing matters efficiently is something we pride ourselves on, so your comments will mean a great deal to both Niall and Mel, as well as the wider team here at Barwells. We truly appreciate your recommendation and look forward to assisting you again with your next purchase. Best wishes

0
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stephen

stephen

I have recently redrafted my will guided by Tim Morgan. His and Hannah's efforts are greatly appreciated. Everything went very smoothly. I have also had a very satisfactory meeting with Holley Hendon about a landlord and tenant matter.

A representative from Barwells Legal Limited responded to this review

Thank you, Stephen, for taking the time to leave such a positive review. We’re delighted to hear that Tim, Hannah, and Holley were able to assist you so effectively. Your kind words are very much appreciated by the whole Barwells team.

0
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Becki

Becki

We recently had our wills done by Ria Emin and couldn’t be happier with the experience. She was efficient, extremely helpful, and went above and beyond to ensure everything was completed before our upcoming trip. We’re so grateful to have used her services, she made what could have been a stressful process feel easy and completely worry-free. Ria also brought up important questions we hadn’t even considered, guiding us through everything with professionalism and care. We’ll absolutely be recommending her to friends and family. Thank you, Ria!

A representative from Barwells Legal Limited responded to this review

Dear Becki, Thank you so much for your kind and thoughtful review. We’re delighted to hear that you had such a positive experience with Ria Emin and that she was able to support you so efficiently, especially ahead of your upcoming trip. It’s wonderful to know that Ria’s guidance and attention to detail helped make the process smooth and reassuring for you. Ensuring our clients feel informed and confident is incredibly important to us, and your feedback is a great reflection of the care Ria brings to her work. We truly appreciate your recommendation and look forward to assisting you in the future should you ever need us again. Best wishes

0
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Suzanne

Suzanne

We used Barwells Solicitors for conveyancing and they were incredibly helpful, patient and supportive. Their Seaford Branch was also used for a Will. We highly recommend them.

A representative from Barwells Legal Limited responded to this review

Dear Suzanne, Thank you for your lovely review and for choosing Barwells for both your conveyancing and Will services. We’re so pleased to hear that you found the team helpful, patient, and supportive—especially during what can often be a stressful time. We really appreciate your recommendation and look forward to being of assistance to you again in the future.

0
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Roger

Roger

The full probate administration service for my late mother's estate provided by Barwells was overall excellent. In my role as executor I felt well supported and represented by Ria Emin, Stephen Ash and their colleagues. Their fees were very reasonable and despite a demanding level of communications, no additional costs were changed on top of the initial quote. The process to completion of estate administration took longer than expected but I am none the less highly satisfied with the service provided. I will gladly recommend Barwells and return to them for future legal services I may require.

A representative from Barwells Legal Limited responded to this review

Dear Roger, Thank you so much for your kind and detailed review. We’re very pleased to hear that you felt well supported throughout the probate process, and we’re especially glad that Ria, Stephen and the team could provide you with clarity and reassurance during what we understand can be a difficult time. Your recognition of our fixed-fee approach and your recommendation mean a great deal to us. We also appreciate your patience with the timeline, and we’re grateful for your understanding. Best wishes

0
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Reviews

4.8 /5 210 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Barwells Legal Limited

The firm specialises in residential property conveyancing and private client matters, demonstrating strong technical expertise and efficient case handling. Clients praise rapid turnaround on paperwork, attention to detail, proactive problem‑solving and clear explanations. Valued soft skills include courteous, personable and empathetic communication, active listening, and keeping clients well informed throughout. Overall feedback emphasises professionalism, dedication and a client‑focused approach that consistently delivers positive outcomes.

Efficient service
Clear explanations
Courteous treatment
Attentive listening
Proactive response
Excellent handling
Attention to detail
Personable service
Client-focused
Empathetic support

ReviewSolicitors Review List

Profile image of Lesley W

Lesley W

Verified
Wills, Trusts & Probate

Very Impressed

I have been very impressed with Hannah Dennis by the efficiency of this matter. Everything was explained to me clearly and I was treated very courteously throughout. I felt listened to understood at every stage

0
Collected on: ReviewSolicitor collection source logo
Profile image of Russell W

Russell W

Verified
Housing & Property

Jemma Smith and the whole team were excellent

Jemma Smith and the whole team were excellent at the handling of my selling and purchasing. I would not hesitate to recommend Barwells and I thank them for all their work

A representative from Barwells Legal Limited responded to this review

Thank you for your review Russell. We are delighted you are pleased and we look forward to working with you again in the future. Best wishes

0
Collected on: ReviewSolicitor collection source logo
Profile image of Kate

Kate

Traumatic experience

We had the misfortune to have Barwells deal with the Will of my father's wife. It was a very straightforward Will with myself and my two siblings and a very small amount of money left after years of residential care home fees. We were assigned Charlotte Cordell who was slow in paying out for the cremation costs.....slow in responding to requests and slow in getting to grips with sorting out what should have been a simple process It took over a year with endless requests for information and very little communication from Ms Cordell We were never given a clear idea of how long this would take and every time we almost got there we were pushed back with yet another consideration that we had no warning of. We were never offered an interim payment and were told, with no warning ,that children who had no contact and were not part of the Will were to be given a chance to contest the Will.. There was very little money left...£5,000 was taken by Barwells for a badly done job I would ask people reading this not to leave their Will in the hands of a solicitor and certainly not Barwells

A representative from Barwells Legal Limited responded to this review

Dear Kate. We are sorry to hear that you were unhappy with your experience, and we fully appreciate how difficult it can be during the process of administering an estate. When you contacted us directly, your complaint was reviewed in full by an experienced consultant independent of the team involved. A detailed written response addressing each of your concerns was provided following a thorough file review. I am sure you will appreciate that we cannot discuss confidential matters publicly but we would be happy to discuss anything further with you directly.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Mr D

Mr D

Verified
Wills, Trusts & Probate

Everything was explained clearly by experienced staff.

Excellent service, which made me feel comfortable. Everything was explained clearly by experienced staff.

0
Collected on: ReviewSolicitor collection source logo
Profile image of john

john

Total understanding of legal jargon

My wife having passed some 6 moths earlier, it was necessary to re-write my Will. This was complicated and also relatives live abroad. Total understanding and explanations in basic English went a long way. Thank you.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Paul Raggio

Paul Raggio

Paul

The success of a property transaction starts with a competent estate agent but relies upon an experienced and dedicated solicitor. Lots of sales can have their difficulties and it’s at this point that the skills of the solicitor really shine. I cannot possible recommend Niall and Mel of Barwells Solicitors in Hailsham enough. They have been truly exceptional through every step of the way. I have been kept extremely well informed and found each time paperwork and data was required, Niall and Mel proactively turned situations around in a matter of hours as opposed to taking days on end. I am so incredibly grateful and appreciative for everything they have carried out that I will certainly be using their services again for my next purchase. A huge thank you to you both.

Thank you so much for your fantastic review Paul. We are delighted to hear about your positive experience with Niall and Mel. Buying or selling a property can often come with its challenges, so it’s wonderful to know that their experience, responsiveness and proactive approach helped make the process smoother for you. Keeping our clients well informed and progressing matters efficiently is something we pride ourselves on, so your comments will mean a great deal to both Niall and Mel, as well as the wider team here at Barwells. We truly appreciate your recommendation and look forward to assisting you again with your next purchase. Best wishes

0
Collected on: Google collection source logo
Profile image of Kate McKay

Kate McKay

Kate

Karen and Clare provided an excellent and personable service for our property sale and purchase. They were super efficient with attention to detail, in getting searches and paperwork in place. This is the second time we have used Barwells Newhaven for conveyancing and recommend them highly.

A representative from Barwells Legal Limited responded to this review

Thank you for your review Kate. We are delighted you are pleased and we look forward to working with you again in the future. Best wishes

0
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Profile image of John Williams

John Williams

John

I have dealt with Barwells for several years and Paul Chaloner has been my main contact. He is a client focussed lawyer and problem solver and delivers a first class service. I have also dealt more recently with Stephen Ash who provides an excellent and empathetic private client service.

Thank you for your review John. We are delighted you are pleased and we look forward to working with you again in the future. Best wishes

0
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E

A client

I wanted to leave a quick recommendation and thank you to Greg Hall for his marketing expertise, efficiency and for being overall a pleasure to work with!

A representative from Barwells Legal Limited responded to this review

Thank you so much for taking the time to leave this review. It’s been a pleasure working with you, and I’m really pleased to hear you’ve found my marketing support helpful and efficient. If there’s anything further I can assist you with in the future, please don’t hesitate to get in touch. Best wishes, Greg

0
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T

A client

Outstanding support from Greg Hall and Barwells Solicitors As a member of staff at Seaford Head School, I want to express our appreciation for the incredible support Greg Hall and the team at Barwells Solicitors continue to provide. Greg has been actively involved in a number of our key events, including mock interview days, What’s My Line, and other important career-focused activities that help prepare our students for life beyond school. We’re grateful for the ongoing partnership and highly recommend Greg and Barwells Solicitors to any organisation or school looking to work with dedicated, community-minded professionals.

0
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