01376326868
Cunningtons are renowned for helping people with Property Law and Conveyancing, and we also have specialist Family Law, Wills and Probate, Litigation, and Debt Recovery departments.
Also known as - Cunningtons
Excellent does not necessarily mean âcheapâ. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Cunningtons LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Cunningtons LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a âReviewSolicitors scoreâ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Cunningtons LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Cunningtons LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either âYesâ or âNoâ.
The above score is a simple percentage representation of the total amount of clients who selected the âYesâ option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Cunningtons LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Cunningtons LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either âYesâ or âNoâ.
The above score is a simple percentage representation of the total amount of clients who selected the âYesâ option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Cunningtons LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Warwick
Collected on:
Gemma Hopkins is a solicitor who we found to be available to help or answer any questions and to be thorough from start to finish.
I would highly recommend Gemma đ
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Susan
Collected on:
We had problems with a tenant refusing to pay rent and claiming an exterior leak rendered the property uninhabitable. Cunningtons provided us with reassuring and sensible guidance under quite stressful circumstances and were able to ensure all the rent due was finally paid. When the tenant made a court claim against us, Jon Stock represented us and secured a judgement that included our legal costs being re-imbursed by the tenant. His assistant, Kimberley, was also very helpful.
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Matter Type:
Residential Conveyancing
Louise
Collected on:
We had initially appointed a different firm to assist us with a house purchase but after encountering some avoidable delays early on, we moved Cunningtons. Jason was recommended to us and he was just brilliant. He was efficient, professional, clear and concise. Throughout the entire process I never once had to chase for a reply and he was so efficient that I have never spoken to the gentleman on the phone as all queries, questions or concerns were responded to promptly via email. I cannot recommend Jason highly enough - Jason and his team made what should have been one of the most stressful times a seamless transfer!
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Matter Type:
Agricultural land for sale or development
Mark
Collected on:
Tried to get a quotation but was told that they were too busy and were not able to give me the level service I would expect.
Funny thing was my brother engaged them a few days later for a house sale no problem
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Sarah
Collected on:
We recently sold and purchased using Sarah-Louise. We never had any problems getting answers to our multitude of questions, and everything was completed extremely thoroughly. We trusted her implicitly as our onward purchase was for an unusual property and she highlighted all the issues and how to remedy them to protect ourselves. Everything was done timely and efficiently and I would have no hesitation in recommending her to any of my friends and family
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Matter Type:
Residential Conveyancing
Becki
Collected on:
Weâve just recently moved house and had such a great experience using Cunningtons. Sarah couldnât have been more organised, patient (we had buyers pull out), informative and reassuring each step of the way. I would recommend to anyone looking to move house and wouldnât use anyone else in future.
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Matter Type:
Residential Conveyancing
Becki
Collected on:
Weâve just recently moved house and had such a great experience using Cunningtons. Sarah couldnât have been more organised, patient (we had buyers pull out), informative and reassuring each step of the way. I would recommend to anyone looking to move house and wouldnât use anyone else in future.
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Emily
Collected on:
They really messed me around and completely wasted my time. Unresponsive and dishonest.
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Ray
Collected on:
I had an absolutely torrid time with Cunningtons, so feel it's worth writing this review so as to warn other potential customers. I used them (the Braintree office) between April and August 2019, for the purchase and sale of properties. One of the worst aspects was the lack of communication throughout the whole process. For example, the online portal that was supposed to show the up-to-date status of transactions was always out of date. When I asked why this was, I was told 'it takes a while to update', which sort of defeats the purpose (?!). Another major issue were their archaic processes (e.g. 48-hour SLA for replies to emails, which seems pretty insane for 2019!), difficulty in getting through to the solicitor by phone, and no clear English in their documents. (It took many reads of their documents to understand what they meant and what actions I needed to take). Furthermore (and crucially for any property purchaser), I had feedback from my seller that the nature of the communications they had with his solicitor were so unprofessional that he was seriously considering rethinking the sale. Obviously I cannot necessarily confirm that's the case as I'm not a solicitor, but the fact that a seller would make the effort to tell me this speaks volumes, given everything else I've mentioned. I continued to stick with Cunningtons, given that I had used them many years ago with no problems. I also believed that other solicitors would be just as bad (given that it's rare to hear about a good one...). My sale was pretty stressful as my buyer pulled out (this was not to do with Cunningtons). It took me a while to find another buyer but when I did, I asked Cunningtons if they were able to pick up the work for my sale again, I also shared with them some of my concerns about their work so far and telling them I was thinking of using another solicitor. I received an email abruptly from them the next day suddenly saying they could no longer continue with the transaction. This was obviousy hugely stressful given the very precarious point my sale was at... When I asked the solicitor about why I had received this email, I was told they didn't believe they could continue, owing to the amount of work to the timescales required (?!). This meant I had to take a day off work to find a new solicitor to avoid any risk of my new buyer pulling out too. The only silver lining was that the solicitor I switched to was like a dream... excellent communication, clear documents, fast work... things went like clockwork. (This also made me realise you *can* find good solicitors after all, and how bad a service I had been getting from Cunningtons.) I would raise a formal complaint with Cunningtons, but the whole buying and selling process was so all-consuming and stressful that by the time I finally moved last month, I had no more energy/inclination. I'm writing this review now purely to tell anyone else who's thinking of using them to avoid. (Conversely, I've left a positive review for the solicitor who actually completed my transaction...)
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Matter Type:
Residential Conveyancing
Amy
Collected on:
This review is for a different branch.
Cunningtons are truly the worst company I have ever dealt with. Palaniappan Ahilan at the Hornchurch branch was very unprofessional and I hold him responsible for the property purchase (chain-free) having fallen through.
There were errors in the basic information on legal documents â both my name and the purchase price were incorrect!
Phone calls were left unanswered, emails were not responded to and the service throughout was substandard. Due to their delays, failure to meet deadlines and unprofessionalism, the purchase of the property fell through. We were due to exchange imminently, however delayed responses from Ahilan resulted in the seller pulling out of the transaction the day after we were supposed to have exchanged. I hold Cunningtons (in particular Palaniappan Ahilan) entirely responsible for the collapse of the property purchase and truly believe that if we had chosen a different solicitor, we would not have had this issue.
I raised a formal complaint with Cunningtons and even their complaints team could not stick to their own response deadlines, providing far-fetched excuses for their lateness.
I very rarely write negative reviews, but I feel so strongly about this situation that I feel the need to urge anybody to think twice before instructing this firm!
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Throughout our lives there are times when we all need a solicitor. From buying a house and having a family right through to making a Will and the bumps in between, Cunningtons gives you the legal help that will keep you and yours safe.
