
James
Collected on:
Been spoilt in the past.
This review is for a different branch.
Poor communication skills, lack of urgency or drive.
Always feel like you’re too much trouble.
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Cunningtons are renowned for helping people with Property Law and Conveyancing, and we also have specialist Family Law, Wills and Probate, Litigation, and Debt Recovery departments.
Also known as - Cunningtons
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Cunningtons LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Cunningtons LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
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ReviewSolicitors uses our community data to show you how many clients used Cunningtons LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Cunningtons LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
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ReviewSolicitors uses our community data to show you how many clients used Cunningtons LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Cunningtons LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Cunningtons LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
James
Collected on:
This review is for a different branch.
Poor communication skills, lack of urgency or drive.
Always feel like you’re too much trouble.
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Matter Type:
Residential Conveyancing
Amy
Collected on:
This review is for a different branch.
Cunningtons are truly the worst company I have ever dealt with. Palaniappan Ahilan at the Hornchurch branch was very unprofessional and I hold him responsible for the property purchase (chain-free) having fallen through.
There were errors in the basic information on legal documents – both my name and the purchase price were incorrect!
Phone calls were left unanswered, emails were not responded to and the service throughout was substandard. Due to their delays, failure to meet deadlines and unprofessionalism, the purchase of the property fell through. We were due to exchange imminently, however delayed responses from Ahilan resulted in the seller pulling out of the transaction the day after we were supposed to have exchanged. I hold Cunningtons (in particular Palaniappan Ahilan) entirely responsible for the collapse of the property purchase and truly believe that if we had chosen a different solicitor, we would not have had this issue.
I raised a formal complaint with Cunningtons and even their complaints team could not stick to their own response deadlines, providing far-fetched excuses for their lateness.
I very rarely write negative reviews, but I feel so strongly about this situation that I feel the need to urge anybody to think twice before instructing this firm!
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Matter Type:
Residential Conveyancing
Warwick
Collected on:
This review is for a different branch.
Gemma Hopkins is a solicitor who we found to be available to help or answer any questions and to be thorough from start to finish.
I would highly recommend Gemma 👌
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Matter Type:
Residential Conveyancing
Twinkle
Collected on:
This review is for a different branch.
It was a great experience working with Tamil. As first time buyers, we were very nervous and didn’t know the exact process but Tamil walked us through and helped us at each and every step. She was very approachable and friendly which made it easier for us to discuss our doubts/concerns. The process moved quickly without any hiccups and I was kept well informed about the progress. Would strongly recommend her services. Thank you
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Matter Type:
Residential Conveyancing
RAFIQ
Collected on:
This review is for a different branch.
Smooth transaction for the sale of my property. Special thanks to Tamil, for being so efficient, proactive and approachable. Tamil kept me up to date regularly and was available for direct contact which was helpful to avoid stress. Would use again, and highly recommended. Great communications from both Tamil and Jodie (Tamil's secretary). Friendly and a pleasure to deal with. My buyers solicitors were delaying things, but Tamil worked hard and chased things up to ensure we complete the sale on the proposed date. Thank you Tamil, best wishes.
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Susan
Collected on:
This review is for a different branch.
We had problems with a tenant refusing to pay rent and claiming an exterior leak rendered the property uninhabitable. Cunningtons provided us with reassuring and sensible guidance under quite stressful circumstances and were able to ensure all the rent due was finally paid. When the tenant made a court claim against us, Jon Stock represented us and secured a judgement that included our legal costs being re-imbursed by the tenant. His assistant, Kimberley, was also very helpful.
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Matter Type:
Residential Conveyancing
maria
Collected on:
This review is for a different branch.
By far the worst solicitors I have ever used. Everyone is aware that buying/selling a home is stressful, but Cunningtons made it more stressful than I could ever imagine. They were rude, lacked ability to do what was needed accurately, non-responsive and slow. They couldn't even get our names correct on multiple legal documents and in order to get things across the line, I ended up having to proof check their work for them and write a letter asking them to copy and paste onto their letterhead and sign (because they couldn't figure it out themselves). I raised a complaint which wasn't handled correctly. Absolutely not the service anyone would expect to be acceptable and will be advising absolutely everyone to avoid.
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Angela
Collected on:
This review is for a different branch.
This is my second time I have used Cunningtons at Chelmsford for house sale. They are an old established firm and the experience they have in the way they dealt with me was outstanding. At every corner of the transaction I was kept informed. I was able to contact them easily and if I left a message they promptly returned my calls. Unlike a lot of other solicitors they get on with the job. I would thoroughly recommend
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Matter Type:
Residential Conveyancing
Stephen
Collected on:
This review is for a different branch.
We needed a very fast conveyance of 5 weeks from start to finish to obtain our new house. There were 5 parties in the chain and the work required to keep all parties on track with a view to completing in 5 weeks was considerable. There were two solicitors representing Cunningtons. Firstly, there was Tahira Khan - she completed the paperwork, ie searches, general enquiries etc in record time and kept ourselves, other parties' Solicitors and Estate Agents all on side. Over a period of 3 weeks Tahira prepared everything ready for exchange during the fourth week and completion during week 5. Tahira was on leave for week 4 and she left a comprehensive set of notes for her temporary cover. Tahira was substituted by Ravi Kale an extremely capable locum solicitor. The week to contract exchange needed someone who was cool but firm and in control and indeed someone who knew exactly what she was doing. Ravi Kale was perfect for this role and she was thorough, guided us through to contract exchange during week 4 explaining everything step by step as we went along. Both Tahira and Ravi are a credit to Cunningtons Solihull office especially their friendly and accommodating manner and their efficient way of working. We could not have achieved the conveyance of a chain of five within 5 weeks without their help.
Thank you all. Would we use Cunningtons again - definitely!
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Irina
Collected on:
This review is for a different branch.
Rachel Holohan of Cunningtons at Chelmsford, acted for us on sale and purchase June 2023.
I cannot recommend Rachel highly enough - Rachel and the team made what should have been one of the most stressful time a flowless transfer in a about three months time.
She was in constantly in communication and explained every step of the process.
I would definitely recommend Cunningtons and Rachel to any potential clients.
Many thanks.
IS
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Throughout our lives there are times when we all need a solicitor. From buying a house and having a family right through to making a Will and the bumps in between, Cunningtons gives you the legal help that will keep you and yours safe.